iA, iM, Rav4 EV, 4WD Simplified, TCUV Inspection, Camry, Sienna Flashcards by Madison Jonas

E122 4WD Simplified
What is the benefit of having more available torque in a 4WD vehicle?
1. Having more torque prevents the wheels from spinning in slippery conditions.
2. Having more torque helps to increase fuel economy.
3. Having more torque means that the wheels have more rotational force to power through tough conditions, like deep mud, or steep hills.
4. Having more torque is necessary to overcome loss of traction.

Having more torque means that the wheels have more rotational force to power through tough conditions, like deep mud, or steep hills.

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E122 4WD Simplified
Why is a transfer case necessary in a 4WD vehicle?
1. A Transfer case transfers power to both rear wheels simultaneously.
2. A Transfer case transfers power to both front wheels simultaneously.
3. A transfer case transfers more power to the transmission.
4. A transfer case transfers power to the front and rear axles.

A transfer case transfers power to the front and rear axles.

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E122 4WD Simplified

Which one of the following best describes the function of an open differential used on an axle?

An open differential sends power to both wheels when both wheels have traction, and allows each wheel to rotate at different speeds in a turn.

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E122 4WD Simplified

What is one difference between H4 (High 4) or L4 (Low 4)?

L4 provides more torque than H4

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E122 4WD Simplified

Which system allows the driver to select an off-road terrain situation to enhance the vehicle’s ground covering ability?

Multi-Terrain Select (MTS)

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E122 4WD Simplified
The benefit of a locking rear differential is:
1. Provides better rear traction when traveling at highway speeds.
2. By locking the rear wheels to turn at the same speed, traction is enhanced and can help get the vehicle out of rugged terrain.
3. Locking the rear wheels enhances fuel economy.
4. Locking the rear wheels reduces wear on 4WD components.

By locking the rear wheels to turn at the same speed, traction is enhanced and can help get the vehicle out of rugged terrain.

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E122 4WD Simplified
This system is only available on 4WD models. It simulates having a front and rear limited-slip differential. It applies brakes to slipping wheel(s) to transfer torque to the wheel(s) with the best traction.

Active Traction Control (A-TRAC)

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E122 4WD Simplified
You’re demonstrating a Tundra, Tacoma, FJ Cruiser (automatic) or 4Runner SR5 and Trail models to a customer. What are some of the important benefits of their Part-time 4WD systems to point out to the customer?
1. On-the-fly 4WD shifting and improved gas mileage in 2WD mode.
2. Manual locking of the front wheel hubs and improved gas mileage.
3. Improved gas mileage and traction in both 2WD and 4WD modes.
4. Improved traction and manual locking of the front wheel hubs.

On-the-fly 4WD shifting and improved gas mileage in 2WD mode.

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E122 4WD Simplified
What causes drivetrain binding in Part-time 4WD vehicles in 4WD mode?
1. Drivetrain binding is caused by the wheels turning at different speeds in slippery conditions.
2. Drivetrain binding is caused by the front and rear axles rotating at the same speed on dry pavement during a turn.
3. Drivetrain binding is caused by operating the vehicle in LO4 on a slippery surface.
4. Drivetrain binding is caused by low traction when the vehicle is in a turn.

Drivetrain binding is caused by the front and rear axles rotating at the same speed on dry pavement during a turn.

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E122 4WD Simplified
What effect(s) does drivetrain binding have on a Part-time 4WD system?

Drivetrain binding increases wear on some 4WD components and can seriously damage those components.

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E122 4WD Simplified

What is one of the main differences between a Part-time 4WD system and a Full-time 4WD system?

A Full-time 4WD system uses a center differential.

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E122 4WD Simplified
What is the purpose of a center differential in a Full-time 4WD system?
1. A center differential provides more torque to slipping wheels.
2. A center differential allows a Full-time 4WD vehicle to be driven on dry pavement without causing drivetrain binding.
3. A center differential allows drivetrain binding in the transfer case.
4. A center differential allows the left and right wheels to rotate at different speeds.

A center differential allows a Full-time 4WD vehicle to be driven on dry pavement without causing drivetrain binding.

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E122 4WD Simplified
Why would a customer use the locking feature found on some center differentials?
1. To avoid equal power to be sent to the front wheels in dry, on-road conditions.
2. To allow equal power to be sent to both axles for maximum traction in very slippery conditions.
3. To allow the rear wheels to be locked together in slippery conditions.
4. To allow the axles to rotate at different speeds.

To allow equal power to be sent to both axles for maximum traction in very slippery conditions.

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E122 4WD Simplified

Which statement is correct?

Dynamic Torque AWD system uses speed, steering angle, throttle angle, and yaw rate feedback and pre-torque control to enhance handling and cornering performance.

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E122 4WD Simplified

Jennifer

Rav4 4WD

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E122 4WD Simplified

Brandon

FJ Cruiser

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E122 4WD Simplified

Profile

Land Cruiser

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E122 4WD Simplified
Which statement is most accurate regarding Full-time 4WD vehicles?
1. Better gas mileage than Part-time 4WD vehicles.
2. Full-time 4WD systems are designed to tackle difficult conditions, like rain or snow, and also provide added stability during normal driving conditions.
3. Full-time 4WD can be shifted into 2WD.
4. Full-time 4WD causes drivetrain binding on dry pavement when turning.

Full-time 4WD systems are designed to tackle difficult conditions, like rain or snow, and also provide added stability during normal driving conditions.

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E122 4WD Simplified
Which vehicle has available HAC (Hill-Start Assist Control)?
 		1. RAV4
 		2. Venza
 		3. FJ Cruiser
 		4. Sienna

Sienna

XXX 3. FJ Cruiser

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E122 4WD Simplified
Which vehicle has full-time 4WD system?
 		1. Land Cruiser
 		2. FJ Cruiser (automatic)
 		3. Tacoma
 		4. Tundra

Land Cruiser

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A transfer case transfers power to the front and rear axles.

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E122 4WD Simplified
What effect(s) does drivetrain binding have on a Part-time 4WD system?
1. Drivetrain binding provides more torque to be directed to the wheels with traction.
2. Drivetrain binding provides better control of the vehicle in slippery conditions.
3. Drivetrain binding provides improved gas mileage in 2WD mode.
4. Drivetrain binding increases wear on some 4WD components and can seriously damage those components.

Drivetrain binding increases wear on some 4WD components and can seriously damage those components.

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E122 4WD Simplified
How does an All-wheel Drive Full-time 4WD system generally provide traction control?
1. The system automatically senses which wheel(s) has(have) lost traction and applies brakes to the wheel(s).
2. The system uses a locking center differential to provide traction control.
3. The system uses a viscous coupler to provide maximum traction.
4. The system uses two transfer cases to provide traction to the front and rear axles.

The system automatically senses which wheel(s) has(have) lost traction and applies brakes to the wheel(s).

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By locking the rear wheels to turn at the same speed, traction is enhanced and can help get the vehicle out of rugged terrain.

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``` E122 4WD Simplified Which vehicle has part time 4WD? 1. Land Cruiser 2. Sequoia 3. FJ Cruiser (Manual) 4. Tundra ```

4. Tundra

``` E122 4WD Simplified What vehicle comes standard with MTS (Multi-Terrain Select? 1. Sienna 2. Tundra 3. 4Runner Trail Edition 4. Tacoma ```

3. 4Runner Trail Edition

E122 4WD Simplified What is the reason a vehicle will need a transfer case? 1. To get better MPG. 2. To help top end speed. 3. To get power directed to all four wheels. 4. To help with the steering of the vehicle.

3. To get power directed to all four wheels.

E122 4WD Simplified What is the purpose of a center differential in a Full-time 4WD system? 1. A center differential provides more torque to slipping wheels. 2. A center differential allows a Full-time 4WD vehicle to be driven on dry pavement without causing drivetrain binding. 3. A center differential allows drivetrain binding in the transfer case. 4. A center differential allows the left and right wheels to rotate at different speeds.

2. A center differential allows a Full-time 4WD vehicle to be driven on dry pavement without causing drivetrain binding.

``` E122 4WD Simplified What system is only available on 4WD models.. It simulates having a front and rear limited-slip differential. It applies brakes to slipping wheel(s) to transfer torque to the wheel(s) with the best traction. 1. Toyota Multi-Terrain ABS 2. Active Traction Control (A-TRAC) 3. Active Torque Control AWD 4. Multi-Terrain Select (MTS) ```

2. Active Traction Control (A-TRAC)

``` E122 4WD Simplified Which vehicle does not have an On-Demand 4WD system. 1. Venza 2. RAV4 3. Sequoia 4. Sienna ```

3. Sequoia

E122 4WD Simplified Which one of the following best describes the function of an open differential used on an axle? 1. An open differential always sends power to the wheel with the most traction. 2. An open differential allows both wheels to rotate at the same speed in slippery conditions, like rain, mud or snow. 3. An open differential sends power to both wheels when both wheels have traction, and allows each wheel to rotate at different speeds in a turn. 4. An open differential always provides improved traction.

3. An open differential sends power to both wheels when both wheels have traction, and allows each wheel to rotate at different speeds in a turn.

E122 4WD Simplified What is one similarity between a Part-time 4WD system and a Multi-mode Full-time 4WD system? 1. Both systems use a center differential to prevent drivetrain binding. 2. Both systems provide added traction through use of a viscous coupler. 3. Both systems lack an Low 4 (L4) range. 4. Both systems allow 2WD mode as well as 4WD model.

4. Both systems allow 2WD mode as well as 4WD model.

E122 4WD Simplified Select the vehicle(s) that have a full-time 4WD systems with "Multi-mode" operation and then click and check answer button.

Sequoia | ...?

E122 4WD Simplified | Select the vehicle(s) that have an "All-wheel Drive (AWD)" system and then click and check answer button.

``` Highlander Rav4 Sienna Highlander Hybrid Venza ```

E122 4WD Simplified | Select the vehicle(s) that have an "On-Demand 4WD" operation and then click and check answer button.

Rav4 Sienna Highander Hybrid (only) Venza

E122 4WD Simplified | How does the electronic On-demand Full-time 4WD systems provide added traction?

An Electro-magnetic coupler varies the amount of torque sent to the rear wheels.

E122 4WD Simplified Customer Profile Marci

Sequoia 4WD

``` E122 4WD Simplified Which vehicle comes standard with CRAWL? 1. Tacoma 2. 4Runner Trail Edition 3. Tundra 4. RAV4 ```

2. 4Runner Trail Edition

E447 - 2016 iA for Sales | These are other members of the entry subcompact segment that are likely to be cross-shopped with Scion iA.

B | Chevy Sonic, Hyundai Accent and Ford Fiesta

E447 - 2016 iA for Sales | Attributes that resonate very well among the target demographic.

A | Bold, exciting, makes a statement

E447 - 2016 iA for Sales | Exterior features of the Scion iA.

"Piano black" grille insert

E447 - 2016 iA for Sales | Sport Mode

Modifies shift points and throttle mapping to boost acceleration

E447 - 2016 iA for Sales | Direct Injection

Puts the injectors inside each cylinder for a more precise fuel burn - resulting in greater efficiency and more power

E447 - 2016 iA for Sales | Variable Valve Timing

Optimizes air intake across a wide range of engine speeds

E447 - 2016 iA for Sales | What overall attributes of the iA were shown to resonate very well among the target demographic?

Bold, exciting, makes a statement

E447 - 2016 iA for Sales | What exterior features would be good to point out on the Scion iA?

"Piano black" grille surround

E447 - 2016 iA for Sales What features are included standard on the iA? - Power windows, locks and mirrors - Remote keyless entry with Push Button Start - Two USB Ports - All of the above

All of the above

E447 - 2016 iA for Sales | When the iA is in motion, Display Audio is controlled using:

Commander knob and voice commands

E447 - 2016 iA for Sales | Standard Display Audio features what music recognition and discovery technology?

GraceNote

E447 - 2016 iA for Sales | The iA’s back seat configuration makes it convenient to:

Haul odd-sized cargo while leaving room for back-seat passengers

E447 - 2016 iA for Sales | The iA’s Sport mode boosts acceleration by:

Modifying shift points and throttle mapping

``` E447 - 2016 iA for Sales What is the iA’s fuel efficiency rating? - 42 highway - 33 city - 37 combined - All of the above ```

All of the above

E447 - 2016 iA for Sales | How should you describe iA’s performance as compared to key competitors?

iA balances power, weight and sporty handling for the feel of a larger engine

E447 - 2016 iA for Sales | What is the segment-first safety system featured on the iA?

Low-speed Pre-collision System

``` E226 - TCUV Inspection Process Where is the most complete, up-to-date information for the TCUV program located? 1. TCUV Hub 2. TIS 3. Toyota.com 4. Toyotaasg.com ```

TCUV HUB

TE226 - TCUV Inspection Process Two technicians are discussing the signatures required on a TCUV 160-Point Inspection Sheet. Technician A says that the technician's signature certifies that all mechanical items have been inspected. Technician B says that the technician's signature certifies that all mechanical repair standards have been met. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Both A and B

TE226 - TCUV Inspection Process Technician A says the used vehicle market represents over 40 million sales annually. Technician B says that the used vehicle annual sales represent over 2 times the total new car market. Who is correct?

Both A and B

TE226 - TCUV Inspection Process Two technicians are discussing vehicle eligibility for the TCUV program. Technician A says that rust perforation is permitted, as long as it is not located in zone "A". Technician B says that there should be no evidence of flood damage or excessive hail damage. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Technician B

``` TE226 - TCUV Inspection Process Which is not a required tool for performing the TCUV 160-Point Quality Assurance Inspection? Techstream ECT Analyzer GR8 Battery Tester Tire Tread Depth Gauge ```

ECT Analyzer

TE226 - TCUV Inspection Process Technician A says that most customers’ first experience with Toyota is through the purchase of a new vehicle. Technician B says that you should always follow the exact order of the 160-Point Quality Assurance Inspection Check Sheet. Who is correct? Technician A Technician B Both A and B Neither Technician A or B

Neither Technician A or B

TE226 - TCUV Inspection Process Technician A says that you should always test the battery using a DVOM. Technician B says that you should check the battery and charging system using the Midtronics GR8 tester. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Technician B

TE226 - TCUV Inspection Process Technician A says that it is okay for a TCUV certified vehicle to have tires from different manufacturers, as long as they are installed on the same axle. Technician B says that the minimum tread depth is 3/32". Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Neither Technician A or B

TE226 - TCUV Inspection Process Technician A says that TIS or the vehicle owners' manual are good resources if you need information on specifications and functions for the vehicle you are inspecting. Technician B says that you should check that an automatic transmission operates properly when cold, and at operating temperatures. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Both A and B

TE226 - TCUV Inspection Process Technician A says that it's not always necessary to check all of the exterior lights, because an inoperative light will be displayed on the vehicle information center. Technician B says that aftermarket window tinting is never permitted on TCUV vehicles. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Neither Technician A or B

TE226 - TCUV Inspection Process Technician A says that it is okay for a TCUV certified vehicle to have tires from different manufactures. Technician A says that the minimum brake pad thickness is 50%. Technician B says that standard brake pad thickness can be found in TIS. Who is correct? Technician A Technician B Both A and B Neither Technician A or B

Both A and B

TE226 - TCUV Inspection Process Technician A says that you should always perform an emissions test and state inspection even if it is not required by your state or local laws. Technician B says that only vehicles with over 15,000 miles are required to have an emissions test. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A or B

Neither Technician A or B

TE226 - TCUV Inspection Process Two technicians are discussing the Mechanical Certification portion of the TCUV 160-Point Quality Assurance Inspection. Technician A says that VIN labels will always be in the same location for every vehicle because it is a regulated international standard. Technician B says that Emissions and State Inspections are part of the TCUV 160-Point Quality Assurance Inspection. Who is correct? Technician A Technician B Both A and B Neither Technician A or B

Technician B

TE226 - TCUV Inspection Process Item #1 of the 160 Point Quality Assurance Check Sheet lists "3" required processes. What are those 3 processes? 1. Road test the vehicle, complete a TechStream Health Check and open a repair order 2. Road test the vehicle, open a repair order, run a CARFAX vehicle history report 3. Open a repair order, run a CARFAX vehicle history report, complete the 160-point inspection 4. Run & print vehicle history report, run a TechStream Health Check and retain in file, check and perform outstanding Recalls and applicable SSC's

4. Run & print vehicle history report, run a TechStream Health Check and retain in file, check and perform outstanding Recalls and applicable SSC's

TE226 - TCUV Inspection Process Technician A says that some aftermarket accessories such as door bumper guards and tow hitches are allowed on TCUV vehicles provided they were installed by a certified TCUV technician. Technician B says that you should always check to make sure the driver floor mat (if equipped) is the appropriate mat for the vehicle, properly secured and not stacked on top of another floor mat. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Technician B

TE226 - TCUV Inspection Process Technician A says that a vehicle Heath Check is performed using the Techstream. Technician B says that you should always check for outstanding recalls and applicable SSCs when performing a TCUV 160 Point Inspection. Who is correct? Technician A Technician B Both A and B Neither Technician A or B

Both A and B

TE226 - TCUV Inspection Process Two technicians are discussing the Interior Appearance portion of the TCUV Inspection Check Sheet. Technician A says that you should check the condition of the cabin air filer. Technician B says that the vehicle should be free of odor, including heavy fragrance. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Both A and B

TE226 - TCUV Inspection Process Technician A says that it's okay to use a generic floor mat on the driver's side of a TCUV vehicle, provided it is installed by a Toyota Certified Master Technician. Technician B says that you should never install another floor mat on top of the existing driver's floor mat. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Technician B

TE226 - TCUV Inspection Process If body or paint work has been performed on the vehicle, TCUV standards are: 1. No body & paint repair in Zone A 2. Two (2) panels painted with a third panel blended for color-matching purposes are acceptable 3. Maximum of 3 body panels repaired/replaced or painted including bumpers is acceptable 4. Three (3) panels painted with a fourth panel blended for color-matching purposes are acceptable

2. Two (2) panels painted with a third panel blended for color-matching purposes are acceptable

TE226 - TCUV Inspection Process Which is the TCUV requirement regarding dents & dings? Dents are larger than 6 inches in circumference Dents that combined cost more than $2000 or more in body & paint repair Dings are limited to one per panel Body is free of all dents and body is reasonably free of dings

Body is free of all dents and body is reasonably free of dings

``` TE226 - TCUV Inspection Process Two technicians are discussing the Appearance Repair Standards on a TCUV vehicle. Technician A says that it is a good idea to look under the windshield wipers for hidden damage to the windshield glass. Technician B says that you should always replace glass that is cracked or improperly repaired. Who is correct? Technician A Technician B Both A and B Neither Technician A or B ```

Both A and B

TE226 - TCUV Inspection Process Two technicians are discussing engine compartment detailing. Technician A says that the engine and compartment must be clean and properly dressed to a gloss finish. Technician B says that you should only use solvent-based products on the engine and compartment. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

Neither Technician A or B

TE226 - TCUV Inspection Process Technician A says that you only need to check the function of the items that are listed on the 160-Point Quality Assurance Inspection Sheet. Technician B says that Safety Connect and Entune are newer technologies that are not included in the Inspection Check Sheet but still need to be checked. Who is correct? 1. Technician A 2. Technician B 3. Both A and B 4. Neither Technician A nor B

3. Both A and B | XXX 4. Neither Technician A nor B

``` TE226 - TCUV Inspection Process Which signature is not required on the 160-Point Quality Assurance Inspection Check Sheet? 1. Technician 2. Used Car Manager 3. Parts Manager 4. Service Manager ```

3. Parts Manager

E123 - RAV4 EV Sustainment Training | What company did Toyota team up with to create the RAV4 EV?

Tesla Motors

E123 - RAV4 EV Sustainment Training. Choose the true statement that completes this sentence: The RAV4 EV is... One of the many electric SUV's on the market The only non-luxury EV with EPA estimated driving range of 103 miles The fastest electric vehicle on the market

The only non-luxury EV with EPA estimated driving range of 103 miles

E123 - RAV4 EV Sustainment Training What are some potential perks for California RAV4 EV buyers? California CVRP Rebate, Federal tax credit, and access to California HOV lanes Rebates and a free home charging station Federal tax credits only Access to HOV lanes and free charging anywhere

California CVRP Rebate, Federal tax credit, and access to California HOV lanes

E123 - RAV4 EV Sustainment Training Which statement is NOT true? The RAV4 EV can be charged from a regular 120V home outlet The battery is liquid cooled and heated The charge scheduling tool can activate the climate control There are 3 charge modes: Standard, ECO Hi, and ECO Lo

There are 3 charge modes: Standard, ECO Hi, and ECO Lo

E123 - RAV4 EV Sustainment Training Why does Toyota recommend installing a home charging station? It's safer charging the car in your home The higher voltage will charge the vehicle much more quickly It may be hard to reach the other 120V outlets in the home It's useful for charging in case of emergency

The higher voltage will charge the vehicle much more quickly

E123 - RAV4 EV Sustainment Training What Entune® EV App feature can help reduce power consumption? Charging Station Map Vehicle Finder Remote Climate

Remote Climate

E123 - RAV4 EV Sustainment Training How can drivers maximize their RAV4 EV driving range? Always use the ECO Hi climate setting Use Extended Charge Mode Use the range map to determine the range All of the above

All of the above

E123 - RAV4 EV Sustainment Training What are the advantages of mounting the battery pack below the car's body? More interior space and a low center of gravity More interior space and a better turning radius A better turning radius and a low center of gravity More interior space and higher ground clearance

More interior space and a low center of gravity

E123 - RAV4 EV Sustainment Training A Vehicle Proximity Notification System(VPNS) is... An alert that goes off when changing lanes and a car is in your blind spot A sensor that helps you park in tight spaces A beep that goes off when an object is behind the car as it backs up A tone that the car emits when it goes under 15 mph

A tone that the car emits when it goes under 15 mph

Who is most likely to be a RAV4 EV buyer? 1. Young couples 2. Retired couples 3. Middle-aged men 4. Middle-aged women

Middle-aged men

E123 - RAV4 EV Sustainment Training What is the top reason customers are attracted to the RAV4 EV? It's an eco-advanced vehicle It's an electric vehicle There are generous financial incentives to buy one It can be charged at home All of the above

All of the above

E123 - RAV4 EV Sustainment Training Which is NOT true about the Customer Disclosure Form? It must be reviewed and signed before purchase It ensures that customers understand the requirements of owning an EV It reduces risks for Toyota dealerships It explains government incentives

It explains government incentives

E123 - RAV4 EV Sustainment Training What RAV4 EV service can be performed by ANY Toyota dealership? Body collision repair Non-powertrain warranty service Regular maintenance Powertrain warranty service

Non-powertrain warranty service

E123 - RAV4 EV Sustainment Training Why does Toyota include a Level 1 (120V12A) charging cable in the RAV4 EV? For emergencies only For fast charging anywhere To plug into the home charging station As an extension cord if the charger is too far from the vehicle

For emergencies only

E123 - RAV4 EV Sustainment Training What kind of government incentives does California offer for Zero Emission Vehicles like the RAV4 EV? HOV lane access and tax credits Tax credits CVRP rebate and HOV lane access Tax credits and CVRP rebate

CVRP rebate and HOV lane access

E123 - RAV4 EV Sustainment Training 1. The RAV4 EV comes standard with heated front seats. 1. TRUE 2. FALSE

1. TRUE

``` E123 - RAV4 EV Sustainment Training Traveling below which of the following speeds triggers the RAV4 EV's Vehicle ? 1. 75 2. 97 3. 103 4. 119 ```

3. 103 | XXX 4. 119

E123 - RAV4 EV Sustainment Training Of the three available colors on the RAV4 EV, Blizzard Pearl is the only one that requires an additional cost. 1. TRUE 2. FALSE

1. TRUE

E123 - RAV4 EV Sustainment Training The Entune® EV App allows drivers to activate the climate control to pre-cool or pre-heat the vehicle prior to driving while the vehicle is plugged-in. 1. TRUE 2. FALSE

1. TRUE

E123 - RAV4 EV Sustainment Training Customers should use their Level 1 (120V/12A) charging cable only if: 1. It is an emergency 2. All wall sockets and home circuits have been thoroughly checked by a qualified electrician and plugged into a dedicated 15A circuit 3. Level 2 charging is not available 4. All of the above

4. All of the above | XXX 1. It is an emergency

``` E123 - RAV4 EV Sustainment Training The RAV4 EV comes with a complimentary three-year trial subscription to Toyota Safety Connect® and offers which of the following features? 1. Stolen vehicle locator 2. Automatic collision notification 3. A 24/7 call response center 4. All of the above ```

4. All of the above

E123 - RAV4 EV Sustainment Training The RAV4 regenerative braking system increases the vehicles driving range by capturing kinetic energy and converting it into electrical energy. 1. TRUE 2. FALSE

1. TRUE

``` E123 - RAV4 EV Sustainment Training What automotive company did Toyota partner with in developing the RAV4 EV? 1. BMW 2. Ford 3. Tesla Motors 4. Mercedes Benz ```

3. Tesla Motors

``` E123 - RAV4 EV Sustainment Training The RAV4 EV driver seat can be adjusted in how many ways? 1. 4 2. 6 3. 8 4. 10 ```

XXX 3. 8

``` E123 - RAV4 EV Sustainment Training The RAV4 EV's electric AC induction motor produces a maximum output of how much horsepower? 1. 142 2. 150 3. 154 4. 162 ```

3. 154

E123 - RAV4 EV Sustainment Training The RAV4 EV battery pack is located below the body of the vehicle for all of the following reasons except: 1. To provide increased interior space 2. To create a low center of gravity 3. To help create a better turning radius 4. To create a smooth sedan like ride

3. To help create a better turning radius XXX 1. To provide increased interior space XXX 2. To create a low center of gravity

``` E123 - RAV4 EV Sustainment Training Who is most likely to be a RAV4 EV buyer? 1. Young couples 2. Retired couples 3. Middle-aged men 4. Middle-aged women ```

3. Middle-aged men

E123 - RAV4 EV Sustainment Training | 3. Middle-aged men

1. Find a public charging station

E123 - RAV4 EV Sustainment Training Authorized RAV4 EV dealers are required to have at least one RAV4 EV available for Toyota Rent A Car (TRAC) services. 1. TRUE 2. FALSE

1. TRUE

``` E123 - RAV4 EV Sustainment Training Traveling below which of the following speeds triggers the RAV4 EV's Vehicle Proximity Notification System? 1. 5 mph 2. 10 mph 3. 15 mph 4. 20 mph ```

3. 15 mph

E123 - RAV4 EV Sustainment Training .Which of the following three statements is incorrect? 1. RAV4 EV can be charged from a regular 120V home outlet 2. There are 3 charge modes: Standard, ECO Lo, and ECO Hi 3. The battery is both liquid cooled and heated

2. There are 3 charge modes: Standard, ECO Lo, and ECO Hi | XXX 1. RAV4 EV can be charged from a regular 120V home outlet

``` E123 - RAV4 EV Sustainment Training How many cubic feet of cargo space is available in the RAV4 EV with the rear seats folded down? 1. 66 cubic feet 2. 73 cubic feet 3. 77 cubic feet ```

XXX 3. 77 cubic feet

E123 - RAV4 EV Sustainment Training The RAV4 EV comes standard with an 8-inch touch screen with integrated backup camera display. 1. TRUE 2. FALSE

1. TRUE

``` E123 - RAV4 EV Sustainment Training How fast can the RAV4 EV accelerate from 0-60 mph in Sport Mode? 1. 6 seconds 2. 7 seconds 3. 8 seconds 4. 9 seconds ```

XXX 3. 8 seconds | XXX 1. 6 seconds

E123 - RAV4 EV Sustainment Training Under the RAV4 EV Dealer Participation Agreement, before completing a sale, the sales associate must ensure that: 1. That the RAV4 EV is fully charged 2. The buyer signs the Customer Disclosure Form 3. The buyer is planning to purchase an in home charging station 4. All of the above

4. All of the above | XXX 2. The buyer signs the Customer Disclosure Form

E3132 - 2015 Camry | The 2015 Camry’s V6 Engine offers an EPA-estimated highway MPG

31 mpg

E3132 - 2015 Camry | The size of the new color TFT display is:

4.2”

E3132 - 2015 Camry | The Camry is for 2015.

Wider and longer

E3132 - 2015 Camry | Qi wireless charging comes standard on the XSE 3.5L and XLE 3.5L Trims.

True

E3132 - 2015 Camry | The backup camera is standard on all trims for 2015.

True

E3132 - 2015 Camry Which trims feature projector-beam halogen headlights with black sport trim bezels and auto on/off feature? A SE Trim B XSE 2.5L Trim C SE HYBRID Trim D All of the above

D All of the above

E3132 - 2015 Camry | The new Tire Pressure Monitoring System (TPMS) with position indicators can be monitored on the new TFT display.

True

E3132 - 2015 Camry Which of the following trims offer an 8 way power adjustable driver seat? A LE B SE C XSE D All of the above

D All of the above

E3132 - 2015 Camry | The Camry Hybrid models include a to regulate the cabin climate more economically.

Humidity sensor and electric compressor

``` E3132 - 2015 Camry Which of these competitors offered a new plug-in hybrid model in 2014. 1. Subaru Legacy 2. Volkswagen Passat 3. Honda Accord 4. Chevy Malibu ```

3. Honda Accord

``` E3132 - 2015 Camry Which of the following grades is a new addition to the 2015 Camry line up? 1. SE 2. XSE 3. LE ```

2. XSE

E3132 - 2015 Camry The XSE sport variant grade offers a sportier suspension that the LE. 1. TRUE 2. FALSE

1. TRUE

E3132 - 2015 Camry Which of the following trim levels no longer exist for the 2015 Camry? 1. L 2. LE 3. XSE 4. All of the above trims exist for the 2015 Camry

1. L

``` E3132 - 2015 Camry A HomeLink(R) universal transceiver comes standard on which of the following Camry trims levels? 1. XLE 2. SE 3. LE ```

1. XLE

E3132 - 2015 Camry Which of the following updates contribute Camry's reduction in NVH? 1. The acoustic reduction windshield 2. Door service hole inserts 3. A single piece carpet/insulation assembly 4. All of the above

XXX 4. All of the above

E3132 - 2015 Camry Driver and front passenger Whiplash-Injury-Lessening (WIL) seats comes standard on all 2015 Camry's. 1. TRUE 2. FALSE

1. TRUE

``` E3132 - 2015 Camry For the gasoline models, how much horse power does the Camry 2.5-liter, 4-cylinder engine produce? 1. 168 2. 178 3. 188 4. 190 ```

2. 178

``` E3132 - 2015 Camry The 2015 Camry's 4-cylinder Engine offers an EPA-estimate highway MPG of: 1. 29 2. 32 3. 35 4. 37 ```

3. 35

E3132 - 2015 Camry Qi wireless charging comes standard on Camry's XSE 3.5L and XLE 3.5L Trims. 1. TRUE 2. FALSE

1. TRUE

``` E3132 - 2015 Camry How many audio head unit options does the 2015 Camry offer? 1. 2 2. 3 3. 4 4. 5 ```

3. 4

E3132 - 2015 Camry The 2015 Camry offers an expanded grade line up to achieve a broader market appeal. 1. TRUE 2. FALSE

1. TRUE

E3132 - 2015 Camry Aside from Camry's roof, nearly all of the exterior metal has been changed. 1. TRUE 2. FALSE

1. TRUE

``` E3132 - 2015 Camry How many airbags does the 2015 Camry offer? 1. 8 2. 10 3. 11 ```

2. 10

``` E3132 - 2015 Camry Which of the following Camry trims offer an 8-way power adjustable driver seat? 1. LE 2. SE 3. XSE 4. All of the above ```

4. All of the above

E3132 - 2015 Camry Camry's new Tire Pressure Monitoring System (TPMS) with position indicators can be monitored on the new TFT display. 1. TRUE 2. FALSE

1. TRUE

E3132 - 2015 Camry Camry's backup camera has a viewable range of approximately 20 feet behind the vehicle. 1. TRUE 2. FALSE

1. TRUE

``` E3132 - 2015 Camry The coverage areas for which of the following airbag(s) has been increased for the 2015 Camry? 1. Driver side 2. Passenger seat cushion 3. Side curtain 4. All of the above ```

XXX 4. All of the above

E3132 - 2015 Camry Adaptive Cruise Control is a carry over feature from previous Camry model years. 1. TRUE 2. FALSE

2. FALSE

E3132 - 2015 Camry All V6 models now come with an acoustic reduction windshield. 1. TRUE 2. FALSE

1. TRUE

E3133 - 2015 Sienna | How much horsepower does the 2015 Sienna produce?

266 hp

E3133 - 2015 Sienna | Sienna offers the most cargo capacity in its class?

True

E3133 - 2015 Sienna | Sienna offers a total of how many airbags?

E3133 - 2015 Sienna | Which Sienna trim(s) now offers a new sleek headlight design that includes LED DRL’s?

SE and Limited

E3133 - 2015 Sienna | A touch-screen and backup camera comes standard on which of the following trims?

All trims levels

``` E3133 - 2015 Sienna Which of the following capabilities is a new addition to the rear seat entertainment system? A Blu-ray capability B SD card reader C HDMI Input D All of the above ```

D All of the above

E3133 - 2015 Sienna | The 2015 Sienna is the only minivan to offer Driver Easy Speak

True

E3133 - 2015 Sienna | Sienna is the only minivan to offer All-Wheel Drive (AWD) in its segment

True

``` E3133 - 2015 Sienna Which of the following features have been removed from the 2015 Sienna's All Wheel Drive (AWD) models. 1. Tow Package 2. Ottoman Seating 3. Sliding center console 4. All of the Above ```

4. All of the Above

``` E3133 - 2015 Sienna How many speakers does the 2015 Sienna include for the Entune(TM) Premium JBL(R) Audio? 1. 8 2. 9 3. 10 4. 11 ```

3. 10

``` E3133 - 2015 Sienna The 2015 Sienna offers how many more airbags than the Honda Odyssey? 1. 1 2. 2 3. 3 4. The same amount of airbags ```

2. 2

E3133 - 2015 Sienna Sienna offers the most airbags in its class. 1. TRUE 2. FALSE

1. TRUE

E3133 - 2015 Sienna The 2015 Sienna offers the largest cargo capacity in its class. 1. TRUE 2. FALSE

1. TRUE

``` E3133 - 2015 Sienna How much horsepower does the 2015 Sienna produce? 1. 257 horsepower 2. 266 horsepower 3. 271 horsepower ```

2. 266 horsepower

E3133 - 2015 Sienna Which of the features below might be best to emphasize for young families that are considering purchasing a new 2015 Sienna? 1. Seating capability for up to 8 2. More standard features added to every trim level from 2014 Sienna 3. Simplified package and option structures 4. All of the above

4. All of the above

``` E3133 - 2015 Sienna Which of the following Sienna trim levels come standard with Driver Easy Speak? 1. SE Premium 2. XLE Premium 3. Limited 4. All of the above ```

4. All of the above

``` E3133 - 2015 Sienna Entune Premium JBL Audio comes on which of the following 2015 Sienna trim levels? 1. XLE Premium 2. Limited 3. All of the above ```

XXX 3. All of the above

E3133 - 2015 Sienna All 2015 Siennas come standard with an integrated backup camera. 1. TRUE 2. FALSE

1. TRUE

E3133 - 2015 Sienna Which of the following is NOT true? The 2015 Sienna: 1. is the only minivan in its segment to offer AWD 2. seats up to eight people 3. uses a five-speed transmission with its V6 engine

3. uses a five-speed transmission with its V6 engine

``` E3133 - 2015 Sienna A touch-screen and backup camera comes standard on which of the following trims? 1. XLE 2. SE 3. Limited 4. All Trim Levels ```

4. All Trim Levels

E3133 - 2015 Sienna A heated steering wheel comes standard on Limited grades. 1. TRUE 2. FALSE

1. TRUE

``` E3133 - 2015 Sienna Which Sienna trim(s) now offers a new sleek headlight design that includes LED DRL's? 1. L and LE 2. LE and XLE 3. SE and Limited ```

3. SE and Limited

E3133 - 2015 Sienna The 2015 Sienna offers the most horsepower in its class. 1. TRUE 2. FALSE

2. FALSE

E3133 - 2015 Sienna Engineers added 142 new spot welds to the body of the 2015 Sienna to increase rigidity. 1. TRUE 2. FALSE

1. TRUE

E3133 - 2015 Sienna 2014 Sienna received a 5-Star Overall Safety Rating 1. TRUE 2. FALSE

1. TRUE

E3133 - 2015 Sienna The Sienna first debuted in 1998. 1. TRUE 2. FALSE

1. TRUE

The Sienna SE comes with _______ inch wheel. 1. 18 2. 19 3. 20

2. 19

E3133 - 2015 Sienna The XLE comes standard with a Panoramic backup camera. 1. TRUE 2. FALSE

XXX 1. TRUE

``` E448 - 2016 iM The subcompact hatchback segment is comprised mainly of buyers who: A Come from many Segments B Really want a hatchback C All the above ```

C All the above

``` E448 - 2016 iM What attributes will likely appeal to buyers of the Scion iM? A Versatility, value, sporty, stylish B Quiet luxury styling C Sports car–like handling ```

A- Versatility, value, sporty, stylish

``` E448 - 2016 iM What type of antenna is featured on the iM? A- Back window-embedded B- Shark-fin C- Auto-up/auto-down ```

B- Shark-fin

E448 - 2016 iM The navigation system on the 2016 Scion iM is: A - Optional BeSpoke Audio with Navigation B- Available with Back-up Camera option C- Available with Tech Package D- Upscale feature standard on all iM Scion models

A - Optional BeSpoke Audio with Navigation

``` E448 - 2016 iM The Scion iM’s Daytime Running Lights and tail lamps are: A- Xenon B- LED C- Liquid Crystal D- Smoked ```

B- LED

``` E448 - 2016 iM Which of the following are the iM standard speakers? A- Five Bose® WaveTM speakers B- Six Pioneer® speakers C- Seven JBL® SurroundSoundTM speakers D- Eight Harmen Carden speakers ```

B- Six Pioneer® speakers

E448 - 2016 iM The iM’s standard steering wheel is: A- Carbon fiber with leather inserts B- Heated with European-inspired contouring C- ScionTexTM-wrapped with shift paddles D- Leather-wrapped with steering-wheel mounted controls

D- Leather-wrapped with steering-wheel mounted controls

E448 - 2016 iM Which of the following is true of the iM’s Knee Airbag? A- Standard for both driver and front seat passenger B- Standard for driver alone C- Standard for all four outboard seating positions D- No longer necessary, as curtain airbags cover knee areas

B- Standard for driver alone

``` E448 - 2016 iM The iM’s rear seats are: A- Power-down B- Removable C- 50/50 split D- 60/40 split ```

D- 60/40 split

E448 - 2016 iM European-inspired handling and steering precision is the result of which of the following? A- TRD Performance Accessories B- MacPherson strut front and double-wishbone rear suspension C- Hefty curb weight D- Low-profile race-rated tires

B- MacPherson strut front and double-wishbone rear suspension

``` E448 - 2016 iM Which of the following is iM’s standard center display? A- 6.5-inch Display Audio B- 7-inch touchscreen Display Audio C- 7.5-inch BeSpoke Display D- 7.5-inch Aha Audio ```

B- 7-inch touchscreen Display Audio

``` E448 - 2016 iM The outside mirrors on the iM are: A- Power folding and heated B- Electrochromatic C- Memory D- Auto-adjusting ```

A- Power folding and heated

E448 - 2016 iM The iM’s air intake system, sway bar, lowering springs: A- Available as part of Sport Package B- Standard with Continuously variable transmission with intelligence and Sport mode (CVTi-S) C- Available TRD Performance accessories D- Standard performance features

C- Available TRD Performance accessories

E123 - RAV4 EV RAV4 EV qualifies for the California Clean Air Vehicle white decal program offered through the California Department of Motor Vehicles, which gives it unrestricted access to HOV lanes. 1. TRUE 2. FALSE

1. TRUE

``` E123 - RAV4 EV The Entune® EV Charging Station Map App offers drivers the ability to: 1. Find a public charging station 2. Listen to music 3. Start their car ```

1. Find a public charging station

E123 - RAV4 EV How does the thermal management system keep the battery at optimal temperature? 1. The innovative battery is liquid-cooled and heated 2. Engine output adjusts to the outside temperature 3. It is simply regulated by the size of the battery

1. The innovative battery is liquid-cooled and heated

``` E123 - RAV4 EV The RAV4 EV front passenger seat can be adjusted in how many ways? 1. 4 2. 6 3. 8 ```

XXX 2. 6

``` E123 - RAV4 EV RAV4 EV qualifies for the California Clean Vehicle Rebate Project for a rebate in the amount of how much? 1. $2,500 2. $3,500 3. $4,500 4. $6,000 ```

XXX 4. $6,000

``` E123 - RAV4 EV Switching from Normal to Sport Mode causes the speedometer's background glow color to shift from blue to: 1. Red 2. Orange 3. Green ```

1. Red

``` E123 - RAV4 EV RAV4 EV buyers may qualifiy for a Plug-In Electric Drive Motor Vehicle Credit for an income tax credit UP TO which of the following amounts? 1. $2,500 2. $5,000 3. $7,500 4. $10,000 ```

3. $7,500

``` E123 - RAV4 EV With a Level II (240V/40A) charging station, a depleted RAV4 EV battery can be fully charged in a little as: 1. 2-3 hours 2. 5-6 hours 3. 8-9 hours 4. 11-12 hours ```

2. 5-6 hours | XXX 1. 2-3 hours

E123 - RAV4 EV The RAV4 EV comes standard with which of the following safety features? 1. Enhanced Vehicle Stability Control (VSC) 2. Hill Start Assist Control (HAC) 3. Smart Stop Technology® 4. All of the above

4. All of the above

E123 - RAV4 EV The Entune® EV Charge Management App allows you to control which of the following action from your smartphone? 1. View and edit charge schedule 2. Immediately initiate a charge if vehicle is plugged in 3. All of the above

3. All of the above

``` E123 - RAV4 EV Which of the following is NOT an exterior color offered on the RAV4 EV? 1. Blizzard Pearl 2. Black Sand Pearl 3. Classic Silver Metallic 4. Shoreline Blue Pearl ```

XXX 4. Shoreline Blue Pearl

E123 - RAV4 EV The ECO Lo mode focuses more on interior comfort than extending the vehicle's driving range. 1. TRUE 2. FALSE

1. TRUE

E123 - RAV4 EV After servicing the RAV4 EV, a Toyota dealer must return the vehicle back to the customer with a fully charged battery. 1. TRUE 2. FALSE

1. TRUE

E123 - RAV4 EV The RAV4 EV has a longer driving range than any non-luxury electric vehicle. 1. TRUE 2. FALSE

1. TRUE

E123 - RAV4 EV All Toyota dealerships are authorized to fully service the RAV4 EV. 1. TRUE 2. FALSE

2. FALSE

``` E123 - RAV4 EV The RAV4 EV has a battery capacity of how many kWh in Extended Mode? 1. 35.8 2. 41.8 3. 44.2 ```

2. 41.8 | XXX 1. 35.8

E123 - RAV4 EV The RAV4 EV typically attracts customers with families? 1. TRUE 2. FALSE

1. TRUE | XXX 2. FALSE

Which of the following is not a standard feature on the RAV4 EV? 1. Dual-zone automatic climate control with Auto ECO Modes 2. Premium Navigation with Entune® App Suite & EV Apps 3. Vehicle Proximity Notification System (VPNS) 4. Perforated leather-trimmed seats

XXX 2. Premium Navigation with Entune® App Suite & EV Apps

iA, iM, Rav4 EV, 4WD Simplified, TCUV Inspection, Camry, Sienna Flashcards

(201 cards)