IF1 - Module 1 and 2 Flashcards

1
Q

What the two bodies responsible for regulating the insurance industry in the UK?

A
  1. The Prudential Regulation Authority (PRA)
  2. The Financial Conduct Authority (FCA)
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2
Q

What are the three key steps in the risk management process?

A

Risk identification
Risk analysis
Risk control (including the possibility of risk transfer).

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3
Q

What is physical hazard?

A

Physical hazard relates to the physical characteristics of the risk and includes any measurable dimension of the risk.

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4
Q

What is moral hazard?

A

Moral hazard is the lack of incentive to guard against risk where one is protected from its consequences, e.g., by insurance.

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5
Q

What are the 3 types of risk that need to be present for a risk to be insurable?

A

In general for a risk to be insurable it has to be:

A financial risk - This means the consequence of the adverse event must be measurable in financial terms.
A pure risk - This means that there is the possibility of a loss but not of gain, and where the best that we can achieve is a break-even situation. Travelling home in a car is a good example. The best that we can hope for is a safe arrival. The possibility exists however, that there might be an accident and the car damaged or someone injured.
A particular risk - This means that the risk is localised or even personal in their cause and effect. Sometimes the cause may be more widespread (e.g. a storm over a whole region), but the effect is localised or even related to an individual.

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6
Q

What is the EU Gender Directive and when and how did it come into place?

A

The EU Gender Directive came into place in 2011 after a legal assertion by a Belgian consumer group called Test-Achats.
The ruling states that insurers can no longer use gender as a premium calculation tool or in determining which benefits can be offered.
The directive was transposed into UK law by the Equality Act 2010 Regulations 2012.

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7
Q

A small fixed sum to be paid by the policy holder in the event of a claim is known as?

A

The excess

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8
Q

A large fixed sum to be paid by the policyholder in the event of a claim is known as?

A

The deductible

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9
Q

What is the difference between personal lines insurance and commercial lines insurance?

A

Personal lines insurance protects a policyholder from loss/damage to personal property or from damages for which the policyholder may be held personally responsible.
Where as commercial lines insurance protects a business from loss of its business property or damages for which the company may be held liable.

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10
Q

What is employers’ liability insurance?

A

Employers’ liability insurance protects businesses against legal and compensation expenses arising from employee claims. It is an important type of insurance, because if an employee falls ill or sustains an injury through there work, the business could be held liable. Like motor insurance, this is compulsory by law.

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11
Q

What is public liability insurance?

A

Public liability insurance is a type of business insurance that covers the cost of compensation and legal fees a business may be required to pay if a member of public is harmed or their property is damaged because of their business activities.

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12
Q

What is product liability insurance?

A

Product liability insurance protects a business against the cost of compensation and legal fees should property damage or a personal injury be caused by a faulty product that a business sells.

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13
Q

What is directors’ and officers’ liability insurance?

A

Directors and officers have specific duties, responsibilities and powers relating to their positions. If a director or officer of your company is found to have acted outside of their terms of reference, civil, criminal or regulatory proceedings can be brought against them.

Directors’ and officers’ liability insurance covers the cost of defending these proceedings, as well as any compensation costs that arise from an unsuccessful defence.

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14
Q

What is professional indemnity insurance?

A

Professional Indemnity Insurance (PI) is insurance that protects professionals from claims alleging that they made mistakes or were negligent in the their work. It covers compensation claims and legal fees. PI is often a requirement for certain regulated professions, such as solicitors.

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15
Q

What is a peril and what is a hazard

A

A peril is defined as what gives rise to a loss. Where as a hazard can be defined as something which influences the operation or effect of the peril.

For example, smoking a cigarette in a house insured against fire would be a hazard that could start a fire, whilst the actual fire would be the peril.

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16
Q

In order for a risk to be insurable, what must be present?

A

The event insured against must be fortuitous - This means the event must be accidental or unexpected. In contrast, an example of a non-fortuitous event would be if a policyholder damaged their own car.
There must be insurable interest - This means there is a legally recognised financial relationship between the insured and the object or liability that is being insured. For example, you can insure against the theft of your own car because you suffer the financial loss if it is stolen.
Also, insuring the risk must not be against public policy
It is commonly recognised in law that contracts must not be against public policy or go against what society considers to be the right or moral thing to do. Insurers should not, therefore, cover risks that are against public policy.

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17
Q

What is the relevance of homogeneous exposures in insurance?

A

Given a sufficient number of exposures to similar risks, known as homogeneous exposures, the insurer can forecast the expected frequency and likely extent of losses.
This is achieved by using the law of large numbers, a theory that determines that predictions become more accurate as the base of data used increases in size. In the absence of a large number of homogeneous exposures, the task is more difficult, as patterns and trends are more difficult to determine.

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18
Q

What are the benefits of insurance?

A

For a business:

Improved cash flow - money does not have to be kept in reserve for potential losses, which frees up capital and therefore improves cash flow

Expansion of business – enterprise is encouraged, since insurance makes it easier for new businesses to start or for existing businesses to invest, innovate and expand

For society:

Social benefits – such as encouraging business activity and helping to keep people in employment. Most commercial insurance policies will offer a business interruption element which covers wages and the loss of trading income during a period of business interruption and recovery

Loss control – is improved. Insurers have an interest in reducing the frequency and severity of losses, not only to enhance their own profitability but also to contribute to a general reduction in the economic waste which follows a loss. Also, the policyholder suffers less business interruption and consequential inconvenience as the effects of the loss are minimised or ideally, do not occur at all

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19
Q

What is self-insurance?

A

The term self-insurance means that an individual or company has decided not to use insurance as the risk transfer mechanism, but to carry the risk themselves.

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20
Q

What is co-insurance?

A

Co-insurance is a way for insurers to share risk with others.
It is used in two distinct ways in the insurance market:
- risk sharing between insurers
- risk sharing with insured

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21
Q

How does risk sharing with insurers work?

A

In this context, co-insurance is a risk-sharing mechanism which applies mainly, but not exclusively, in the London Market (including Lloyd’s).
For property insurance in particular, an insurer may agree the terms to be applied with other insurers (‘co-insurers’) and issue a collective policy. Each insurer receives a stated proportion of the premium and pays the same proportion of any losses that occur. The ‘lead office’ is the first named insurer in the policy and carries the largest share of the risk, they are also responsible for issuing the documentation.
Each time a change is required the leading office issues closing instructions to each of the co-insurers, advising them of the proposed change and requesting their agreement.
Although the lead office carries out these functions on behalf of the other insurers, each insurer is separately liable to the insured for their proportion of any claim that becomes payable. The policyholder has a direct contractual relationship with each individual co-insurer. It is as if each had issued a policy for its own share.
In the event of a claim, the lead office will settle losses, within agreed defined limits, on behalf of the co-insurers and recoup the sums from them afterwards although for substantial losses, say in excess of £50,000, a payment is made to the policyholder by each co-insurer and sent to the leading office for onward transmission to them.

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22
Q

How does risk sharing with the insured work?

A

The term ‘co-insurance’ is also used in relation to the amount of a risk that the insured may retain.

A small, fixed sum to be paid by the insured is called an ‘excess’; a large, fixed sum tends to be called a ‘deductible’.
However, where an insured is responsible for a substantial proportion of each loss, either through choice (in order to reduce premiums) or by necessity (as part of an insurer’s terms for accepting the risk), the term co-insurance is used.

One benefit of risk sharing for insurers is that the policyholder is deterred from making small claims. They may also take more care to prevent damage or loss occurring if they are likely to be financially impacted.

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23
Q

What are the five main parties in the insurance market?

A
  • Buyers (Policyholders)
  • Sellers (Insurers)
  • Intermediaries (the middle men)
  • Comparison websites (Aggregators)
  • Reinsurers (A way to spread risks)
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24
Q

What are the five type of insurers?

A
  • Proprietary companies
  • Mutual companies
  • Captive companies
  • Protected cell companies
  • Lloyd’s.
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25
Q

Detective controls are

A

Designed to spot errors or irregularities and detect when an adverse event has occurred.

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26
Q

Corrective controls are

A

Designed to right errors or irregularities that have been spotted

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27
Q

What is a proprietary company?

A

Proprietary insurance companies are owned by their shareholders and are registered under the Companies Act 1985.

Publicly quoted companies trade their shares on recognised stock exchanges and have the letters ‘plc’ after their name.

In contrast, shares in private limited companies are not available to the general public and use the designation ‘Ltd’.

In both cases, the shareholders have ‘limited liability’ for the debts of the company - up to the nominal value of the shares they own.

28
Q

What is a mutual company?

A

Mutual insurance companies are owned by their policyholders, who share directly in company profits by way of lower premiums.

A policyholder’s maximum liability is usually limited to their premium.

29
Q

What is a mutual indemnity association?

A

Mutual indemnity associations are self managed pools of insurers that are owned by their policyholders.
Protection and Indemnity Associations (known as ‘P&I clubs’) are examples of this and typically insure certain aspects of marine hull liability.

30
Q

What is a captive insurer?

A

A captive insurance company is a method of transacting risks for large international organisations.
A parent company sets up a subsidiary, as an authorised captive insurance company to underwrite some of the parent companies own insurable risks.
The captive insurer is a tax efficient and cost effective way of transferring risk.

31
Q

What is a protected cell company?

A

A protective cell company provides a cost-effective platform for a diverse range of conventional insurance and other applications.
It operates in two parts; a core and an unlimited number of cells.

32
Q

What is a takaful insurance company?

A

Takaful is a type of insurance that has its roots in the Islamic financial services industry.

It is based on the rulings of Sharia law on financial and commercial transactions.

It works on the principle that any transaction risk and profit (and loss bearing) should be shared between the participants

33
Q

How does the state act as an insurer?

A

The State acts as an insurer in a number of ways, predominantly in areas of social welfare and pension provision.
It also acts as a guarantor (a type of reinsurer) to the insurance sector in relation to certain terrorism risks and flood risks

34
Q

What is the role of an actuary?

A

An actuary is a professionally qualified person who applies statistical and probability theory to problems of insurance, investment, financial and risk management and demography.

35
Q

What is the role of an underwriter?

A

Each insurance company operates a number of ‘common pool’ e.g. motor, home, income protection. The policyholders’ contributions are paid into the appropriate pool and their claims are met from it. It is the job of the underwriter to manage these pools effectively and profitably for the insurance company.

36
Q

What is a loss adjuster?

A

A loss adjuster is a qualified, independent expert, appointed by the insurer, whose role is to investigate and negotiate a settlement which is fair to both the insurance company and the insured.

37
Q

What is a loss assessor?

A

A loss assessor is an independent expert, hired by the insured, to help them present and negotiate settlement of a claim under their policy.

38
Q

What is a forensic investigator

A

In certain situations an insurer may ask a forensic expert to investigate a loss. These investigators tend to be more specifically focused and their advice may be sought when initial investigation of the circumstances surrounding a loss gives cause for concern (e.g. there is a suspicion of fraud, collusion by employees or a deliberate act).

39
Q

What is a surveyors role in a claim?

A

In relation to a claim, a surveyor’s role may involve:

  • giving advice on the immediate action necessary following a loss (e.g. employing an overnight security guard);
  • making recommendations as to any underwriting action necessary (e.g. reduction in theft cover until premises are again adequately protected);
  • and establishing whether previously advised requirements made by the insurer have been complied with.
40
Q

What is a risk manager?

A

A Risk Manager is a professional who is responsible for identifying and assessing, potential risks to an organization and implementing strategies to mitigate or manage those risks. They may work individually or as part of a risk management team.

41
Q

What is an internal auditor?

A

Internal auditors provide independent and objective assessment of how well risks are being managed by a firm and the effectiveness of the firm’s internal controls. They also advise management on how to improve systems and processes.

42
Q

What is a compliance officer?

A

This position of compliance officer must be held by a suitable director or senior manager whose primary role is to ensure that the authorised firm abides by the rules and regulations set down by the PRA and/or FCA.

The responsibility and accountability of the compliance officer cannot be delegated outside the company, although some of their tasks may be (e.g. to a compliance consultant).

43
Q

What is the name of the body that represents insurers in the UK?

A

This body is known as the Association of British Insurers (ABI)

44
Q

What does the International Underwriting Association of London (IUA) do?

A

The IUA is the world’s largest representative organisation for international and wholesale insurance and reinsurance companies.

45
Q

What does the British Insurance Brokers’ Association (BIBA) do?

A

BIBA is the major non-statutory trade association for insurance intermediaries.
It seeks to maintain and improve the highest standards of business behaviour and to protect and enhance the interests of its members for the benefit of the general public.

46
Q

What is the London Market Regional Committee (LMRC)?

A

This is an arm of BIBA representing the interests of Lloyd’s and other brokers in the London insurance and reinsurance markets.

47
Q

What is the London and International Insurance Brokers’ Association (LIIBA)?

A

This is an independent trade body representing the interests of brokers in London and worldwide insurance and reinsurance markets

48
Q

What is the Lloyd’s Market Association (LMA)?

A

This is a body that provides representation, information and technical services to underwriting businesses in the Lloyd’s market.

49
Q

What is the role of the Chartered Insurance Institute (CII)?

A

The CII is the professional body for those who work in insurance.
The Institute’s examination programmes and membership services ensure that members are equipped with the knowledge and understanding of insurance needed to perform their roles effectively.

50
Q

What is the role of the Chartered Institute of Loss Adjusters (CILA)

A

The CILA’s membership consists of individual loss adjusters, rather than the firms that employ them.

It has its own code of conduct. One very important part of this is that members must at all times preserve impartiality.

CILA is a leading authority on claims issues and also provides training and professional qualifications.

51
Q

What is the name of the chartered body for actuaries?

A

The chartered body for actuaries is known as The Institute and Faculty of Actuaries (IFoA). The IFoA provides education, demonstrates and promotes to the public the benefit of actuarial skills and provides membership services.

52
Q

What is the Institute of Risk Managers (IRM)?

A

The Institute of Risk Management (IRM) supports the professional development of risk managers around the world, primarily through its professional qualifications and specialist training courses.

53
Q

What is The Association of Insurance and Risk Managers in Industry and Commerce (AIRMIC)?

A

The Association of Insurance and Risk Managers in Industry and Commerce (AIRMIC) promotes the interests of corporate insurance buyers and those involved in risk management and insurance for their organisation. It provides information and networking opportunities to its members as well as representing their views to government, regulators, other market bodies and the EU.

54
Q

What is Insurtech UK (IUK)?

A

Insurtech UK (IUK) was formed as a trade body in 2019, representing the interests of a range of business types operating in the insurance sector – in particular, those that describe themselves as ‘insurtech’ companies.
It is aimed at positioning the UK as a leading force in technological innovation in the insurance sector and has been active in engaging the Government on a range of issues.

55
Q

What is The Motor Insurers’ Bureau (MIB)?

A

The Motor Insurers’ Bureau (MIB) is an organisation set up to protect innocent victims of road accidents who are unable to claim compensation because there is no valid insurance in place.

The MIB’s objectives are to:

reduce the level and impact of uninsured driving in the UK;
compensate victims of uninsured and untraced drivers fairly and promptly; and
provide first class data asset management and specialist claims services.

56
Q

What is personal lines insurance?

A

Personal lines insurance protects a policyholder from loss or damage to personal property or from damages for which the policyholder may be held personally responsible.

57
Q

What is commercial lines insurance?

A

Commercial lines insurance protects a business from loss of its business property or damages for which the company may be held reliable.

58
Q

What classes of insurance are typically found under personal lines?

A
  • Motor (also found under commercial lines)
  • Home
  • Travel
  • Pet
59
Q

What classes of insurance are typically found under commercial lines?

A
  • Liability insurance (public, products, employers’ etc)
  • Commercial property
  • Pecuniary
  • Marine and aviation
60
Q

What does first party cyber insurance cover?

A

First party protection can include investigation, the cost of recovering lost data, loss of income for business shutdowns arising from an attack and some cover will extend to include extortion payments demanded by attackers.

61
Q

What does third party cyber insurance cover?

A

Third party insurance provide cover for damages claimed by third parties for the loss or theft of data and the legal costs of defending such claims.

62
Q

What is the difference between commercial package and combined insurance policies?

A

Commercial package provides a pre-determined range of property, pecuniary and liability covers in a single policy to meet the insurance needs of particular trade sectors (e.g. small shopkeepers, or hotels).

Whilst similar to commercial package, commercial combined offers pre-determined covers and limits, meaning the insured chooses from a range of available covers (e.g. fire, theft, business interruption, public liability) to suit their particular needs.
As these insurance products, which are largely aimed at small to medium sized businesses, have become more commoditised, insurers have developed ‘eTrade’ portals through which brokers can place risks online, without having to pick up the phone.

63
Q

What is the Insurance Premium Tax (IPT)?

A

IPT is a tax levied by the UK Government on general insurance premiums in the UK. It is collected by insurers and passed on to HMRC.

There are two rates of IPT:

  • a standard rate of 12%
  • a higher rate of 20% for travel insurance and some insurances for vehicles and domestic/electrical appliances

Whilst some policies are exempt from IPT, including most long term insurances, reinsurance, insurance on ships, aircrafts and goods-in-transit (internationally) and risks located outside the UK.

64
Q

What are the 8 different type of insurers?

A
  • Proprietary companies
  • Mutual companies
  • Mutual indemnity associations
  • Captive insurers
  • Protected cell companies (PCCs)
  • Takaful insurance companies
  • The State
  • Bancassurance
65
Q

What is contract certainty?

A

Contract certainty in insurance refers to the principle that both parties in an insurance contract should have a clear understanding of the terms and conditions of the contract, including the cover provided, the exclusions, and the premium to be paid. This means that the insurer should clearly and accurately communicate the terms of the policy to the policyholder, and the policyholder should have a clear understanding of what they are purchasing.
Contract certainty also requires the provision of contractual documentation to the client promptly, i.e. within 30 calendar days for commercial customers, or seven working days for consumers.

66
Q

What does equitable premiums refer to?

A

This means that anyone wishing to join a pool must make a fair contribution to the pool according to the risk that the bring.