Improving motivation

Question 1

What are some key points about Taylor’s scientific management theory?

Answer 1

Concentrates on efficiency
Workers motivated by money-piece rate pay
Workers do small,repetitive tasks

Question 2

What does Maslow’s hierarchy of needs say?

Answer 2

People have 5 levels of needs, and lower levels must be satisfied before moving up.

Question 3

What are the 5 levels in Maslow’s hierarchy of needs from top to bottom?

Answer 3

Self-actualisation
Self-esteem
Social needs
Safety
Basic physical needs

Question 4

What does Herzberg’s Two-Factor Theory say?

Answer 4

Hygiene factors prevent dissatisfaction and motivating factors actively increase motivation.

Question 5

What are some examples of hygiene factors?

Answer 5

Pay
Job security
Working conditions

Question 6

What are some examples of motivating factors?

Answer 6

Recognition
Responsibility
Opportunities for advancement

Question 7

What are 2 financial methods of improving motivation?

Answer 7

Piece rate pay
Salary schemes where workers are paid according to a given time period

Question 8

What are 2 examples of flexible working?

Answer 8

Annual hours
Remote working

Question 9

What are 2 non-financial methods of improving motivation?

Answer 9

Job enrichment where more challenging work is given alongside training

Job rotation where workers do different roles and learn new skills