Institutionalization of CQI Strategies and Methods Flashcards
(9 cards)
What are the learning objectives of the presentation?
Recap of key terms related to CQI/QA, Define the meaning of institutionalization of CQI/QA, Understand the framework for institutionalization of CQI/QA, Describe the roadmap to institutionalization of CQI/QA
Learning objectives guide the focus of the presentation and ensure comprehensive coverage of CQI/QA concepts.
How is quality defined in the context of healthcare?
Quality is a measure of how good something is and meeting user expectations. It involves doing the right thing, in the right way, at the right time (W.E. Deming)
Quality in healthcare also includes safe, affordable interventions impacting mortality, morbidity, and disability.
What is Continuous Quality Improvement (CQI)?
CQI is a management philosophy aimed at reducing waste, increasing efficiency, and enhancing satisfaction. It is an ongoing process that evaluates and improves organizational operations
In healthcare, CQI involves structured processes for proactive improvements in care.
What does institutionalization of CQI entail?
Establishing CQI as a routine and sustained practice within an organization. It requires staff to know what is needed for quality care, possess the necessary skills, and be committed to ongoing improvement.
What are the essential components of the framework for institutionalizing quality assurance (QA)?
Internal Enabling Environment:
* Policy: Clear policies supporting quality.
* Leadership: Prioritizes and models core values.
* Core Values: Emphasizes quality and continuous learning.
* Resources: Human and material resources for QA activities.
Organizing for Quality:
* Structure: Oversight, coordination, roles, and responsibilities.
* Accountability: For results and resource use.
Essential Support Functions:
* Capacity Building: Ongoing training and mentoring.
* Communication: Sharing information and results.
* Rewarding Quality: Recognizing and incentivizing quality work.
What are the phases of QA institutionalization?
Pre-existing Phase: Erratic and informal attempts to improve quality.
Awareness Phase: Recognition of the need for systematic quality improvement.
Experiential Phase: Small-scale implementation of QA approaches.
Expansion Phase: Increased scope and strategic scaling of QA activities.
Consolidation Phase: Strengthening existing QA programs and integrating them into operations.
Maturity Phase: QA becomes integral to daily operations and organizational culture.
Sustainability Phase: Ensuring services remain a permanent community resource post-funding.
What are the conclusions regarding QA and QAI?
QA and QAI are continuous processes that can vary in progression. Institutionalization can start small and mature over time. It is the responsibility of all members of a healthcare organization to engage in the process.
Fill in the blank: Quality is a measure of how good something is and meeting _______.
[user expectations]
True or False: Continuous Quality Improvement (CQI) is a one-time process.
False
