Interface Management

Question 1

What is interface management

Answer 1

It is the appropriate management of communications, relationships and deliverables among two or more interface stakeholders

Question 2

Emergence of IM

Answer 2

1st time in 1967 on an aerospace project

Question 3

Impact of IM - CII survey

Answer 3

Surveyed 45 mega projects
18% increase in cost not using mature IM
4% increase in cost using IM

Question 4

Cost and benefits of IM

Answer 4

Implementation cost - 0.2% of total project cost
Benefit - 5% savings on total project cost

Question 5

04 types of interfaces

Answer 5

Soft (drawings, documents etc.)
Hard (physical interface between construction elements)
Internal (within same scope)
External (with other scope)

Question 6

Interface management during project life cycle

Answer 6

Read from notes

Question 7

Interface management hierarchy

Answer 7

Question 8

Classification of IM

Answer 8

Inter-project (between owner / consultant / contractor / vendor etc.)
Intra - project (within organization of each party such as consultant)
Extra project

Question 9

05 stages of IM implementation

Answer 9

Stage 0 - ad hoc IM practices
Stage 1 - adopt industry best practice
Stage 2 - develop a best practice on several projects
Stage 3 - measure impact of processes on several KPIs
Stage 4 - integrate IM with other processes such as cost, change and schedule

Question 10

05 stages of IM maturity

Answer 10

Question 11

IM Tool & Techniques

Answer 11

Project Interface Risk Impact (PIRI) - extent of IM to implement
ICAT - complexity of interface between 2 stakeholder (higher # is more complex)
Interface Agreement Form (IAF)
Interface Data Register (IDR) - register for all interface agreements
Implementation Maturity Assessment Model - by CII
Master Interface Plan (MIP)
Interface Control Document
Interface management software

Question 12

PIRI

Answer 12

Question 13

04 elements of IM Implementation Maturity Assessment Model - by CII

Answer 13

Business processes
Enabling tools and systems
Qualified people
Sustaining culture

Question 14

07 contents of Master Interface Plan (MIP)

Answer 14

Definition of IM, IP etc
Purpose of IM
Maturity leve of IM
IM process
Common type of IPs in project
Roles and responsibilities
Sample IP and IA forms

Question 15

06 elements of IM framework

Answer 15

Interface identification
Interface documentation
Interface transfer / package issuing
Interface communication
Monitoring and control
Interface closing

READ more from the notes on each element

Question 16

05 criteria to assess impact of IM

Answer 16

Cost growth (actual cost - predicted cost / predicted cost)
Schedule growth - (actual duration - predicted duration / predicted duration)
Management hours growth - (actual PM hours - predicted PM hours / predicted PM hours)
Engineering hours growth
Construction hours growth

Question 17

06 core competencies for IM

Answer 17

Influencing and negotiation
leadership
Relationship management
Communication
Problem solving
Decision making

Question 18

ICAT

Answer 18

Question 19

Sub types of interfaces

Answer 19

Physical
Functional
Contractual
Organizational
Knowledge
Resources
Social
Static
Dynamic

Question 20

IM software

Answer 20

Connect
Aconex
Assai

Question 21

Interface Agreement Form

Answer 21

Question 22

Interface Data Register

Answer 22