International Marketing Flashcards

(30 cards)

1
Q

What is Kaizen, and why is it important in Japan?

A

It means “continuous improvement” and reflects the Japanese culture of process orientation and quality.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What does Unilever’s approach in India highlight?

A

The importance of building vast distribution networks to reach dispersed populations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Give examples of promotion/communication adaptation.

A

Messaging, graphics, humor, channels used, cultural references.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are examples of brand adaptation in international markets?

A

Heinz using Thai script, Nestlé’s local KitKat flavors in Japan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are some distribution challenges in international markets?

A

Lack of organized retail, reliance on small stores, logistical issues.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is an example of cultural impact on branding?

A

Puffs tissue brand in Germany (where “puff” means brothel).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Why are consumers today harder to retain?

A

They are better informed, more demanding, and have higher expectations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What factors influence international pricing?

A

Costs, tariffs, competition, purchasing power, distribution, product positioning.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What does “Adaptation” in international marketing mean?

A

Adjusting the marketing mix elements to better suit local market needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the 4 C’s Marketing Model?

A

Consumer, Cost, Convenience, Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are examples of international marketing blunders?

A

Mist Stick” in Germany (mist = manure), “Got Milk?” translated to “Are You Lactating?” in Spanish.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the 7 P’s of Marketing?

A

Product, Price, Place, Promotion, People, Process, Physical Evidence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What does adapting a website for international markets involve?

A

Language translation, culturally relevant visuals, localized content.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are key challenges of marketing in a single market today?

A

Product and brand proliferation, shorter product life cycles, fragmented media, informed and demanding consumers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What pricing strategy does Apple typically use globally?

A

Almost complete standardization, including pricing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What does the Disney localization example teach?

A

Even movies require cultural adaptation in titles, visuals, and story elements.

17
Q

What is the purpose of a PESTEL analysis in marketing?

A

To understand Political, Economic, Social, Technological, Environmental, and Legal factors in a market.

18
Q

Give examples of product adaptation

A

Size, shape, color, taste, packaging, brand name, functionality.

19
Q

What are the 4 P’s of Marketing?

A

Product, Price, Place, Promotion

20
Q

What issue do marketers face due to short attention spans?

A

Difficulty capturing and retaining consumer attention (often referenced using the “goldfish” attention span).

21
Q

What is the main dilemma in International Marketing?

A

Standardization vs. Adaptation

22
Q

Why can’t most products be marketed the same globally?

A

Due to cultural, legal, economic, and behavioral differences across markets.

23
Q

What makes international markets complex for marketers?

A

Differences in culture, legal systems, infrastructure, consumer behavior, and media usage.

24
Q

What was the issue with McDonald’s global slogan in Brazil?

A

It wasn’t a literal translation, but the adapted version was more effective locally.

25
What cultural trait in Japan significantly impacts marketing?
High risk aversion and process orientation (e.g., Kaizen - continuous improvement).
26
What is Philip Kotler's definition of Marketing?
Exploring, creating, and delivering value to satisfy the needs of a target market at a profit.
27
What does “Standardization” in international marketing mean?
Using the same marketing mix across all countries with minimal or no changes.
28
What mistake did Colgate make in France?
Named a toothpaste “Cue,” which is also the name of a porn magazine.
29
What did Dyson have to change for the Japanese market?
Almost everything about the product except the price.
30
Why might Apple not lower prices in poorer countries?
To maintain premium brand positioning and avoid price erosion.