Intro to Social Influnce Flashcards
(94 cards)
social influence
the ways in which people exert influence on the behaviors, beliefs, feelings, and attitudes of others
changing one’s perspectives, opinions, or behaviors in response to real or imagined pressure from others
what are examples of social influence
ads, political ads, charities asking for donations, friends asking for favors
4 types of social influence
conformity, compliance obedience, persuasion
Conformity
changing attitudes, beliefs, or behaviors in ways that are consistent with group norms
a passive form of influence, voluntary and unspoke
ex: escalators, walk on the left, stand on right
Compliance
change in behavior due to a request from another person of the same status, like a friend asking you to send notes
Obedience
change in behaviour as a result of a command from another person, typically of higher rank like a manager
Persuasion
an active attempt to change the attitudes, beliefs, and/or feelings of one or more other people
conveying a message with the hopes of agreement
ex: trying to persuade someone that saving energy is a good idea
components of social influence
source, message, recipient, context
Source
who/what the influence is coming from, can be a group or an individual.
what is a reliable source for one person may not be for another
some important factors are the number of sources, independence vs monolith, expertise, trustworthiness, and attractiveness.
message
the transmission of information from the source to the recipient, can vary based off the type of social influence
ex: in conformity this is just an observation, in obedience this is a command
relevant characteristics: use of emotional language, length, how request is structured
recipient
the person receiving the message
their own personal factors are important to consider, need for cognition, current mood, personal relevance, knowledge about the topic, etc…
context
anything that is external to the source , recipient, and message
factors like if an interaction is in person or online, distractions or time pressures, forewarning, anonymity
2 core roots to influence/persuasion
- systematic processing/controlled/central route
- Heuristic processing/automatic/peripheral route
systematic processing/central route
occurs when we think deeply about a message, being persuaded after you have spent a lot of time researching and weighing different options
attitudes are based off more systematic assessment of relevant information
systematic processing requires the motivation and ability to think deeply about the message
this form of influence tends to last longer and is more consequential so it leads to stronger attitudes and is more resistant to attempts at change
Heuristic processing / peripheral route
Occurs when we donʼt think deeply about a message, being persuaded because the person talking to you is hot
When processing heuristically, we are persuaded by cues in the message or situation / factors peripheral to the message
attitude judgements made via this route are based off the easily available attributes of the source, message, or citation that are evaluated via efficient proceeding strategies
this often occurs automatically when we lack motivation, personal relevance, or the ability to process deeply
Elaboration likelihood model
Elaboration: process of thinking about & scrutinizing the arguments contained in persuasive communication
The determinants and processes of attitude change depend on peopleʼs motivation and ability to process issue-relevant information
factors that determine the processing route
1) ability: does the person have the ability to process systematically. Time, knowledge relevant to the issue, distractions, message presented in accessible, not overly
complex language
2) motivation: does the person want to process systematically. Personal relevance, fatigue level, need for cognition (enjoy effortful cognitive activities), behavioral
request involving minimal vs substantial effort
judgment heuristics
shortcuts that allow for simplified thinking
mental shortcuts, stereotypes that allow us to classify things and make choices based off key features/cues
they can often be effective but leave us open to mistakes
an example is adapting someone’s attitude based off their expertise: if caleb says a computer thing is bad i will agree bc he knows more
examples of heuristic processing
expensive=good
repetition=accuracy, the more you hear it it must be true
contrast principle
contrast principle
of 2 things are presented one after the other, and differences that the second item has will be seen as more different than it really is
ex: the $10 fee for my transcript is seen as small after ive looked at tution
giving any reason increases influence
this is an example of compliance, even if the reason is obvious just giving one after a request increases compliance
can i eat bc someone stole my food earlier, good
can i eat, bad
can i eat bc im hungry, obvious but good
how is behaviour assessed?
observing overt behavior, self reports, self reports of behavioral intentions (can be a strong predictor)
assessing attitudes
the most common is a self report scale, the issue is social desirability bias, especially when measuring things like racism
what are some alternatives to self reports to measure attitude
physiological measures like fMRI, EMG, ERP
implicit measures like the IAT
ex: do they more easily associate black with bad or good
these tests can be fudged if you know how they work tho