INTRODUCTION

Question 1

Eight features of e-commerce

Answer 1

• UBIQUITY: available everywhere, anytime
• GLOBAL REACH
• UNIVERSAL STANDARDS: tech standards same across globe
• RICHNESS: Video, audio, and text messages are possible
• INTERACTIVITY
• INFORMATION DENSITY: The technology reduces costs of information processing,
  storage, and communication, while improving quality
• PERSONALISATION
• SOCIAL TECHNOLOGY