Flashcards in Introduction Deck (23):
Overall Equipment Effectiveness (OEE)?
Rate (% of max) x Availability (% of time) x Quality (% right first time)
Operational Excellence is absolute or relative?
What is lean thinking?
Lean thinking is about accelerating the velocity of any process by doing only the things that add customer value and eliminating other activities that don't (waste)
Origins of Lean
Autonomy/ no errors forward
Forms of waste
Map Value Stream
Focus of traditional improvement programs
Lean is not about eliminating people...
It is about continuous process improvement, NOT cost reduction through headcount cutbacks
What is Six Sigma
Vehicle for Business Excellence
(Continuous Improvement methodology aimed at reducing and eliminating variation in processes, resulting in financial savings and improved customer satisfaction.)
Goal of Six Sigma
Reduce and Control variation in processes
Improve Customer Satisfaction
Six Sigma Approach
Achieving Six Sigma Performance
Understanding Customer Needs
Define, Measure, Analyse, Improve, Control
What makes Six Sigma successful?
1) Focus on Customers (VoC)
2) Integrates human and process aspects
3) Uses a disciplined approach to problem solving (DMAIC)
4) Organisational Project Infrastructure
5) Active Senior Management leadership and Commitment
6) Significant bottom line financial returns
7) Effective use of statistics
8) Data driven methodology
9) Focuses of solution unknown problems
Six Sigma Ranks
Master Black Belts
Lean vs Six Sigma
Lean - High Value High cost
Six Sigma - Low Value Low Cost
LSS - COMBO
Lean focuses on ...
Dramatically improving flow in the value stream and eliminating waste
Elimination of waste
Identification of value stream
Achievement of flow
Pacing by pull
Pursuit of perfection
Six Sigma focuses on...
eliminating defects and reducing variation in processes
Six Sigma aims
Six Sigma Outcomes
Lean and Six Sigma Similarities
Same Objective: continuous and sustainable business process improvement
Focus on business needs defined by the customer
Requires active involvement of all interested
Practical methods, proven to work
Both include a comprehensive tool box improve any business process