Introduction to Human Resource Flashcards

(35 cards)

1
Q

Demonstrates the change is possible and increase the confidence of team member by helping them realize their potential more fully

A

Appropriate leadership

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2
Q

Key role of a Human Resource

A

Recruit new staff

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3
Q

Key Selection Criteria is also known as

A

Selection criteria

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4
Q

A common media placement of a job vacancy advertisement

A

Newspapers

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5
Q

A process of developing a list of applications who will proceed through interview stage

A

Short-listing applicants

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6
Q

Deciding on, and placing task in their most effective order of importance

A

Prioritizing

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7
Q

This is a useful tool

A

Flowchart

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8
Q

This is a standard and quite acceptable and effective reward and recognition

A

Money

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9
Q

A bonus given for certain actions such as successfully completing a course

A

One-off cash payment

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10
Q

A type of plan which covers 1 to 3 years

A

Tactical plan

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11
Q

A type of plan which usually for a longer period of time (5 years and up)

A

Strategic plan

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12
Q

A type of plan that covers day-to-day and month-to-month operations

A

Operational plan

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13
Q

An amount of work an employee is required to do

A

Workload

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14
Q

A pro forma document giving only basic information about the employee

A

Statement of Employment

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15
Q

A collective actions of a number of people toward a collective goal

A

Teamwork

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16
Q

A manner that enhances efficiency and customer service quality

A

Scheduling work

17
Q

This involves determining the logical sequence of a task

18
Q

A written testimonials about the applicant

19
Q

It has been an explosion in the use of internet

A

Internet recruitment

20
Q

A non-negotiable elements of the job

A

Key Selection Criteria

21
Q

Involves using personal industry network

A

Industry network contacts

22
Q

Knowledge or skill that comes from having done certain things

23
Q

This is common in most enterprise, also it is a no written authorization given

A

Verbal approval

24
Q

A formal documents timeline for recruitment

A

Written approval

25
It can be defined as a process of organizing
Planning
26
This should be something you give on a regular basis
Verbal praise
27
This are skills required to discharge the requirements of the position as identified in the job analysis
Competencies
28
How many time is allocated on doing induction
10 to 15 minutes
29
What is a common component of OHS induction program?
Identification of first aid kit location
30
Why is it important to explain company benefits during induction?
To inform and motivate new staff
31
When conducting induction session, what is essential to creating a positive impression?
Making a new employee feel at ease
32
What is a common reward preference?
Time off
33
How can managers build trust in a team?
Consistency and support
34
Why is it suggested to have a familiar face to employees?
Demonstrate personal interest and welcome
35
A tangible way the establishment show appreciation to its employee
Certificates and letters