Issues

Question 1

Purpose of the
issues practice

Answer 1

To
collect and assess
issues and control
changes to the project’s
baseline.

Question 2

Definition and types of issues

Answer 2

An issue is an event relevant to the project that
requires project
management consideration

Question 3

Types of issues

Answer 3

• Event external to
  project
• Request for change
• Business opportunity
• Problem or concern
• Off-specification

Question 4

Change

Answer 4

A change is defined as
a modification to any of
the approved products
that constitute the
project baseline

The project baseline
is the current approved
versions of the
management products
and project’s products that are subject to change
control

Question 5

Issue resolution

Answer 5

> Often presented
informally
Categorize by
issue type
Apply judgement
Monitor the
external environment
Identify issues early

Question 6

Change control

Answer 6

The process by which changes that may affect the project baseline
are identified, assessed, and then approved, rejected, or deferred.
- Change budget
- Request for change
- Off-specification
- Concession

Question 7

Key management products

Answer 7

> Issue register
Issue management
approach
Issue report