ITEPI

Question 1

What is SIPOC?

Answer 1

SIPOC is a high-level process mapping tool used to understand the key elements of a process before analyzing or improving it. It ensures alignment on what the process does, who it serves, and what it needs.

Question 2

Q: What does SIPOC stand for?

Answer 2

Suppliers – Who provides inputs?
Inputs – What does the process need?
Process – What steps are involved?
Outputs – What is delivered?
Customers – Who receives the output?

Question 3

When do you use SIPOC?

Answer 3

SIPOC is typically used at the beginning of a project or process improvement effort. It helps define the process scope, clarify goals, and ensure that the process is designed with the customer in mind.

Question 4

Why use SIPOC?

Answer 4

It helps teams focus on customer requirements, identify critical inputs and dependencies, and prevent waste by aligning process activities with what truly creates value for the customer.