Job Analysis Design Flashcards

(29 cards)

1
Q

formula for Customer Satisfaction

A

Job Analysis > Operational Objectives > Human Actions = Customer Satisfaction

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2
Q

exertion of mental and physical energy to accomplish results

A

Work

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3
Q

Work comes from Greek word? meaning?

A

erchon, to do

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4
Q

simplest unit of work

A

Micromotion

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5
Q

elementary movement: reaching, grasping, positioning

A

Micromotion

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6
Q

2 or more micromotions

A

Element

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7
Q

a complete entity: picking up, transporting

A

Element

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8
Q

grouping of work elements

A

Task

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9
Q

human effort, physical or mental exerted for a specific purpose

A

Task

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10
Q

many related tasks which refers to activity or actions required by a job

A

Duties

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11
Q

duties combined with responsibilities

A

Position

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12
Q

obligation to be performed

A

responsibilities

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13
Q

place or slot to be occupied by an individual which determines the human resources needs or supply

A

Position

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14
Q

group of positions that have common tasks/responsibilities

A

Job

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15
Q

a group of similar jobs

A

Occupation

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16
Q

process of determining and reporting pertinent information relating to the nature of a specific job.

17
Q

beginning point of HR functions

18
Q

process of structuring work and designating the specific work activities of an individual/ group of individuals to achieve certain organizational objectives.

19
Q

how, who, and where job is performed

20
Q

description of duties and responsibilities of the job.

A

Job Description

21
Q

redesign of a job as a result of job analysis

22
Q

information from job analysis identifying job requirements and skills needed helps identify characteristics sough in people to be recruited

23
Q

job analysis determines the important skills and abilities which is a matter of matching an individual with a job

A

Selection and placement

24
Q

duties/responsibilities of a job must be clearly defined before employee can be taught to perform it

25
additional training can be decided only after specific requirements of a job have been determined through job analysis
Training
26
managers and HR specialists counsel employees about their careers having a complete understanding of the different jobs in the organization. Employees can better appreciate their career options when they have an understanding of the exact requirements of other jobs.
Career counseling
27
job analysis usually uncovers unsafe practices or environmental conditions associated with a job.
Employee Safety
28
objective of performance appraisal is to evaluate an individual employee’s performance on a job
Performance Appraisal
29
job analysis ensures employees receive fair compensation for a job. Job analysis determines the real worth of a job by identifying its level of difficulty, duties and responsibilities, and skills and abilities required to perform a job.
Compensation