K03

Question 1

What are the key characteristics of good information?

Answer 1

Accessible
Accurate
Relevant
Reliable
Timely
Understandable
Valid

Question 2

What is bias in information handling?

Answer 2

Bias is when information unfairly supports one side, whether intentional or not.

Question 3

What are common types of bias?

Answer 3

Sampling
Social desirability
Research method
Question
Interviewer

Question 4

What is a policy in an organisation?

Answer 4

A policy is a guideline explaining what needs to be done to meet organisational rules.

Question 5

What is a procedure in an organisation?

Answer 5

A procedure is a step-by-step instruction explaining how to carry out a task or follow a policy.

Question 6

What is qualitative information?

Answer 6

Descriptive, non-numerical data that captures meanings, observations, and personal experiences.

Question 7

What is quantitative information?

Answer 7

Numerical data that can be measured and analysed to provide objective, factual insights.

Question 8

What is primary research?

Answer 8

First-hand data collected for a specific purpose, such as surveys, interviews, or experiments; often reliable with a known bias.

Question 9

What is secondary research?

Answer 9

Data originally gathered for another purpose, like books, websites, or reports; cheaper but may need to be checked for accuracy.