Key Influences Flashcards

(39 cards)

1
Q

List the Key Influences

A

Stakeholders, Legal, Economic, Technological, Society, Ethics and CSR

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2
Q

_List the Stakeholders

A
Employers
Employees
Trade Unions
Employer Associations
Government Organisations
Society
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3
Q

-Recall facts about Trade Unions

A
  • Represent employees in an industry
  • Peaked in 1970’s (51% of workers in a unions in 1976)
  • Last 2 decades have decreased to 10% due to:

Increased Casualisation of workforce means less job security so therefore no need for unions

Globalisation - Outsourcing.

Negative Publicity - violence

Changes to Australian IR Laws - EBA’s, Increased negotiations

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4
Q

-Trade Unions at Qantas

A

Qantas has a highly unionized workforce
16 different unions e.g. Australian Service Union
- Against pay cuts, outsourcing, casualisation of work

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5
Q

-What are Employer Associations

A

Act on behalf of employers in bargaining sessions, courts + tribunals
Qantas:
e.g. Australian Chambers of Commerce and Industry

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6
Q

-What are the features of Society

A

Rights to work + importance of work is recognized by the United Nations and expressed through the Declaration of Human Rights

Globalisation has changed business approach to HR through outsourcing + casualisation of workforce

There is a demand for safe + well being at work

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7
Q

-Government Organisations: what are statues?

A

Statues - Laws made by federal +state parliaments
These include: Meet WHS requirements
Apply Minimum Standards
Discrimination free Environment

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8
Q

(government organisations)
The Australian Human Rights Commission (AHRC)
And legislation

A

Exists to ensure fair + equal treatment of all employees in the workplace

Fair Work Act (2009)
- Minimum entitlements, Discrimination laws, flexible working arrangements

Workplace Relations Act (1996)
-Minimum entitlements (updated version in forced now)

Racial discrimination act (1975)
- Enforces Racial Discrimination Laws (governed by AHRC)

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9
Q

_Legal Influences

A

Revolves around INDUSTRIAL RELATIONS

-Refers to: Fair Work Commission and Ombudsman

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10
Q

How has Industrial relations changed?

A

Moved from CENTRALISED (government control over wages, etc) in the 1970’s

To DECENTRALISED (flexibility / negotiations in contract) - Less government control (1990 -2000’s)

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11
Q

What is an Employment Contract?

A

The employee contract is the main contract that applies to the majority of the workforce

  • Legally binding formal agreements between employer / employee
  • Follows common law (Employer / Employee obligations / Rights)
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12
Q

List Common Laws

A
OBLIGATIONS
Employer: 
-Provide work, 
-Pay wages / expenses, 
-Provide duty of care for Employee

Employee:

  • Work with care and responsibility
  • Maintain Employer Confidentiality
  • Follow procedures and policies
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13
Q

Describe the: Minimum Employment Standards

A

The Minimum employment standards are enforced by the Fair Work Commission through the:

National Employment Standards (NES)

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14
Q

Describe the National Employment Standards

A

The NES:
- Developed as Individual / EBA’s become more common
-Preserves working conditions (safety net)
- Outlines 10 Entitlements. E.g.:
Maximum weekly hours of work (38 hours)
Request for flexible working arrangements
Notice of termination & redundancy pay

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15
Q

Describe the minimum wage

A

the National Minimum Wage
-Ensures protection and safety net for vulnerable workers i.e. those with little bargaining power or skills to negotiate wages

Current Minimum Wage: $19.49
The current trend shows an increase of the minimum wage each year.

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16
Q

What is an Ombudsman?

A

An official appointed to investigate individual’s complaints against a company
-Negotiate with employers

17
Q

Outline Awards

A

Determine the legally enforceable MINIMUM STANDARDS that apply to a business or industry

  • 122 modern awards (pay rates, allowances, overtime, etc)
  • The basis of EBA’s
  • Employees covered by Awards
18
Q

Outline Enterprise Bargaining Agreements

A

Alternative to Awards however cover everything that awards cover.

After an EBA is negotiated, it goes to the FWC for the BOOT test (Better off overall test) - To ensure that the employees under the EBA aren’t better off under the Awards

19
Q

Describe Other Employment Contracts

A

-Individual contracts
Suits needs + wants of employee (more flexibility)

-Casual Contracts
Increase from 16% in 1990 to 35% in 2017

Get payed more per hour (25%) but Fargo benefits of full time employee

Utilised by employers to minimise on-costs (benefits)

-Part time Contracts
Employee only works days of the week
Benefits paid on Pro-rata basis (% you work is the % of benefits you get)

20
Q

Why are Businesses using Casualisation?

A
  • Decrease on-costs
  • No need for full time employee for some jobs e.g. IT Management / Cleaners
  • Allows more flexibility for businesses during economic downswings (no need for redundancy pay)
21
Q

Work Health + Safety

A

Governed by: Safe Work Australia

  • Develops National Standards for WHS
  • Intends to improve safety at work therefore improving productivity

Work, Health and Safety Act (2011)
- Establishes rights + responsibilities of Employer / Employee regarding safety in the workplace

e. g. Employers must:
- Provide adequate training + supervision of Employees
- Ensure safe system of work
- Take out workers compensation insurance

Workers compensation - (work Cover NSW)
- Payment for injures endured in the workplace

22
Q

Anti-Discrimination

A

Discrimination - The unjust treatment of different categories of people on the grounds of race,sex,age,etc.

Direct - Targeted at 1 person based on age,sex,disability,race

Indirect- A policy that applies to everyone but disadvantages certain peoples (e.g. prohibiting a certain hair style)

23
Q

List examples of Discrimination

A

Harrasment
Wage Discrimination - payed less for same job (e.g. immigrants)
Sex Discrimination - (fired when pregnant)
Age Discrimination

24
Q

List Anti-Discrimination Laws

A
  • Human Rights and Equal Opportunity Commission Act (1986)
  • Affirmative Action Act (1986)
  • Sex Discrimination Act (1984)
25
Describe ways to Eliminate Discrimination
- making policies transparent and easily accessible (offer support) - Code of conduct to communicate policies and expectations - Grievance officers to solve disputes and procedures involving sexual harassment
26
Equal Employment Opportunity (EEO)
Affirmative Action Program: -Attempts to provide improved opportunities for women + other minority groups in response to past barriers + discrimination The Workplace Gender Equality Act (2012) - Aims to improve gender equality outcomes
27
_Economic Influences
Demand for labour is derived demand | - demand for work determined by demand for product
28
What happens during an economic downturn?
Consumer confidence falls and spending decreases. Therefore business output decreases and employees are made redundant
29
Structural Changes
Rapid growth in Service Sector | Decline in manufacturing employment due to globalisation & technology
30
_Technological Influences : Pros
- Develops efficient production technique - more output - Reduces repetitive nature of labour intensive work - Fosters continued learning within an organisation
31
Technological influences: Cons
- Redundancy of employees - Reduced employee morale (feel their positions are less valued and job security low) - Employees resistant to change
32
_Social Influences: Name the trends
- Greater Ethnic Diversity - Greater Female Participation - Increased casualisation + job mobility
33
Describe social trends
- Today 30% of workers are part time - Since 1980, female participation increased by 20% (Reflects changing social expectations, increasing education levels + access to childcare) - Career flexibility + job mobility have increased (more opportunities). Only 44% of full time workers have worked in the same job for more than 5 years - Older workers are retiring later (bulk retirement leads to skill shortages)
34
_Ethics + CSR: What is Corporate Social Responsibility?
Commitment by businesses to behave ethically, contribute to economic development and improving quality of life of workforce + community
35
How do businesses demonstrate commitment to CSR
- Maintaining Environmentally friendly practices - Establishing health + safety measures in workplace - Supporting community projects
36
Stratergies to promote CSR in the workplace
- Promoting Affirmative Action and Anti-Discrimination programs in the workplace - Developing initiatives to reduce carbon footprint - Engaging in strategies that promote work-life balance and enhance workplace flexibility
37
Qantas: Legal Influences
Workchoices substantially amended the workplace relations act in 2006, providing Qantas with more flexibility in staffing, allowing Qantas to reduce its labour costs - Allowed Qantas to write their own workplace agreements for Jet star - Agreements now only need to meet the minimum award classification of wages set by fair pay commission WHS: Qantas WHS program has increased safety awareness and lead to an 80% reduction injury since 2001 -Includes safety management systems -Fatigue Risk management -Employee recognition and reward for outstanding safety EEO: Qantas abides by the Equal employment Opportunity Workplace Act and has taken measures to increase female participation - in 2017. women in senior positions have increased to 35%
38
Qantas: Technological Influences:
To main competitiveness Qantas had introduced new technology: - New planes such as Dream Liner and A380 - New in flight entertainment systems - Online check in - Self Serve Checkouts
39
Qantas: Social Influences
Now more part time and casual employees at Qantas (25% of workforce) due to needs to cut costs and maintain competitiveness - Allows flexibility during peaks + troughs Female employees now make 43% of workforce, 35% of those females occupy senior roles. Done through -Implementing childcare facilities and maternity leave programs