Key Skills of Business Flashcards

(28 cards)

1
Q

How many different components are there in PESTEL?

A

6

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2
Q

Define the components of PESTEL

A

Political
Economic
Social
Technology
Environmental
Legal

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3
Q

Political components of PESTEL include which of the following:
a. inflation
b. carbon tax
c. public policy initiatives
d. health regulations
e. only a and b
f. only c and d

A

F. ONLY C AND D

A and B are economic components

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4
Q

List the political components of PESTEL (5)

A

Public policy initiatives
Health regulations
Infrastructure
Labour laws
Carbon regulations

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5
Q

List the economic components of PESTEL (5)

A

Inflation
Interest rates
Carbon tax
Exchange rates
Unemployment

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6
Q

T/F: The following are part of the social component of PESTEL:

Population growth
Distribution
Demographic data
Health consciousness

A

TRUE

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7
Q

List the environmental components of PESTEL (2)

A

Sustainability
Green solutions

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8
Q

T/F: The following are part of the environmental component of PESTEL:

Access
Advancements
Digitization
Technical devices

A

FALSE - they are part of TECHNOLOGY component of PESTEL

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9
Q

List the legal components of PESTEL (4)

A

Tax law changes
Corporation law changes
Intellectual property law
Trade laws

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10
Q

What does SWOT analysis stand for?

A

Strengths
Weaknesses
Opportunities
Threats

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11
Q

What are the 2 internal components of SWOT?

A

Strengths
Weaknesses

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12
Q

What are the 2 external components of SWOT?

A

Opportunities
Threats

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13
Q

What are the 2 “helps” components of SWOT?

A

Strengths
Opportunities

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14
Q

What are the 2 “harms” components of SWOT?

A

Weaknesses
Threats

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15
Q

What are examples of strengths?

A

Productivity
Patient Rapport
Green
Digital

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16
Q

What are examples of weaknesses?

A

Lean staff
Poor adoption
Infrastructure

17
Q

T/F: The following are examples of opportunity in SWOT

Generic versions
Hesitancy
Poor understanding

A

FALSE - examples of THREAT

18
Q

T/F: The following are examples of opportunity in SWOT

Expanded scope
Accessibility
First to market

19
Q

What are the 4 components of PORTERS - competitive strategy?

A

Cost leadership
Differentiation
Cost focus
Differentiation focus

20
Q

What 2 factors make up competitive scope in PORTERS - competitive strategy?

a. broad market and narrow market
b. lower cost and differentiation

A

A. broad market and narrow market

21
Q

What 2 factors make up competitive advantage in PORTERS - competitive strategy?

a. broad market and narrow market
b. lower cost and differentiation

A

B. lower cost and differentiation

22
Q

Which of the following falls under lower cost and broad market in PORTERS - competitive strategy?

Cost leadership
Differentiation
Cost focus
Differentiation focus

A

Cost leadership

23
Q

Which of the following falls under differentiation and broad market in PORTERS - competitive strategy?

Cost leadership
Differentiation
Cost focus
Differentiation focus

A

Differentiation

24
Q

Which of the following falls under differentiation and narrow market in PORTERS - competitive strategy?

Cost leadership
Differentiation
Cost focus
Differentiation focus

A

Differentiation focus

25
Which of the following falls under lower cost and narrow market in PORTERS - competitive strategy? Cost leadership Differentiation Cost focus Differentiation focus
Cost focus
26
What are the PORTERS 5 forces?
1. Threat of new entrants (new pharmacies) 2. Bargaining power of buyers (customers/pts/insurers) 3. Bargaining power of suppliers (drug companies, whole salers) 4. Threat of substitutes (alternative products) 5. Rivalry among existing competitors
27
Which example falls under ALL components of PORTERS 5 forces?
Cost of change
28
What 3 factors are considered when asking "what is driving your business?"
Vision Mission Values