Key Terms Ch 8 Flashcards

(30 cards)

1
Q

The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance

A

Accountability

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2
Q

The legitimate right to make decisions and to tell other people what to do

A

Authority

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3
Q

A person who assembles and coordinates participants in a network

A

Broker

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4
Q

An organization in which high-level executives make most decisions and pass them down to lower levels for implementation

A

Centralized Organization

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5
Q

The procedures that link the various parts of an organization for the purpose of achieving the organization’s overall mission

A

Coordination

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6
Q

Units interact with one another to make accommodations to achieve flexible coordination

A

Coordination by mutual adjustment

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7
Q

Interdependent units are required to meet deadlines and objectives that contribute to a common goal

A

Coordination by plan

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8
Q

The role of a corporation’s executive staff and board of directors in ensuring that the firm’s activities meet the goals of the firm’s stakeholders

A

Corporate Governance

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9
Q

An organization in which lower-level managers make important decisions

A

Decentralized Organization

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10
Q

The assignment of new or additional responsibilities to a subordinate

A

Delegation

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11
Q

Subdividing an organization into smaller subunits

A

Departmentalization

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12
Q

An aspect of the organization’s internal environment created by job specialization and the division of labor

A

Differentiation

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13
Q

the assignment of different tasks to different people or groups

A

Division of Labor

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14
Q

Departmentalization that groups units around products, customers, or geographic regions

A

Divisional Organization

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15
Q

Temporary arrangements among partners that can be assembled and reassembled to adapt to the environment

A

Dynamic Network

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16
Q

the presence of rules and regulations governing how people in the organization interact

A

Formalization

17
Q

Departmentalization around specialized activities such as production, marketing, and human resources

A

Functional Organization

18
Q

The authority levels of the organizational pyramid

19
Q

the degree to which differentiated work units work together and coordinate their efforts

20
Q

Units that deal directly with the organization’s primary goods and services

A

Line Departments

21
Q

An organization composed of dual reporting relationships in which some managers report to two superiors – a functional manager and a divisional manager

A

Matrix Organization

22
Q

A collection of independent, mostly single-function firms that collaborate on a good or service

A

Network Organization

23
Q

the reporting structure and division of labor in an organization

A

Organization Chart

24
Q

The assignment of a task that an employee is supposed to carry out

A

Responsibility

25
The number of subordinates who report directly to an executive or supervisor
Span of Control
26
A process in which different individuals and units performs different tasks
Specialization
27
Units that support line departments
Staff Departments
28
Establishing common routines and procedures that apply uniformly to everyone
Standardization
29
Subdivisions of an organization
Subunits
30
A structure in which each worker reports to one boss, who in turn reports to one boss
Unity-of-command principle