KOTTER & SCHLESINGER (4 reasons resist change)

Question 1

PAROCHIAL SELF INTEREST

Answer 1

They would be worse off if change occurred- i.e lose their job.
Wish to protect own interests and look after self.

Question 2

MISUNDERSTANDING & FEAR

Answer 2

Don’t trust managers motives.
May not understand change is needed- believe everything is fine as it is.

Question 3

PREFER THE STATUS QUO

Answer 3

Do not like change.
Prefer things way they are, change takes them away from their comfort zone.
See change as a hassle.
Not interested or concerned.

Question 4

DIFFERENT ASSESSMENT

Answer 4

Understand reasons for change but disagree with changes, believe they have a better plan.