(L) Developmental Counciling Flashcards
What is the purpose of counseling?
The process used by leaders to review subordinate’s performance and potential
What are the three categories of counseling?
Event
Performance
Professional
What does an event counseling cover?
follows an event (promotion, separation, transfer, referral), can address performance on an singular event
What does a performance counseling cover?
soldier performance over a specified period (quarterly), and establish future objectives
What does a professional growth counseling cover?
plans for individual and professional goals (schools, duty/special assignments, promotions, reenlistment options)
What is the importance of a reception/integration counseling?
- Familiarizes new members to unit standards, roles, and assignments
- Identifies and alleviates concerns new members may have
What must you have to effectively perform an adverse event counseling?
Paper trail of performance/event counseling’s showing an attempt to solve the issue
Who establishes professional goals for a growth counseling?
Leader and subordinate
What are the characteristics of an effective counseling session?
Purpose - clearly defined purpose (and result)
Flexible - session adapted to individual
Respect - your subordinates, and earn respect
Communication - two way, verbal and non-verbal
Support - the actions laid out in the counseling
What is the developmental counseling form?
DA 4856
What skills should you use in every counseling situation?
Appropriate questioning
Active listening
Responding
How can you deal with resistance to a counseling session?
Reconfirm purpose Keep discussion professional Discuss the issue openly Slow the tempo of the session Focus on one specific behavior
What are the four steps of the counseling process?
Identify the need for counseling
Prepare
Conduct
Follow-up
If the counseling issue is substandard performance, you must provide what?
The standard
