L02 Communication and Globalization Flashcards

(61 cards)

1
Q

Communication and Globalization

  • Essential in one’s life
  • Build good relationships
  • Provide opportunities
  • Creates a productive working environment
  • Strengthens one’s confidence
A

Communication Skill

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2
Q

Communication and Globalization

Interconnectedness and interdependence of business, industry, education, and people around the world

A

Globalization

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3
Q

Communication and Globalization

Predominates _ and _ interactions today

Globalization

A
  • Economic
  • Societal
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4
Q

Communication and Globalization

Communication became faster and easier through the aid of _ _ _

Globalization

A

Modern Communication Technology

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5
Q

Communication and Globalization

_ and _ became a luxurious but affordable means to exchange and integrate culture

Globalization

A
  • Tourism
  • Travel
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6
Q

Communication and Globalization

_ and _ have flourished to a great extent by opening the world market allowing local companies to expand internationally

Globalization

A
  • Business
  • Industry
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7
Q

Culture and Intercultural Communication

System of shared values, beliefs, attitudes, and norms that guide what is considered appropriate among an identifiable group of people

A

Culture

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8
Q

Culture and Intercultural Communication

Interactions that occur between people whose cultures are so different from one another

A

Intercultural Communication

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9
Q

Culture and Intercultural Communication

Psychological discomfort when engaging in a new cultural situation

A

Culture Shock

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10
Q

Key Terms to Remember

Process of adjustment to the dominant culture

A

Acculturation

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11
Q

Key Terms to Remember

Gradual acquisition of the characteristics and norms of a culture

A

Enculturation

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12
Q

Key Terms to Remember

Process of giving up cultural traditions and adopting the social customs of the dominant culture of a place

A

Assimilation

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13
Q

Key Terms to Remember

Restrictions on behavior imposed by social customs

A

Taboo

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14
Q

Cultural Awareness and Sensitivity

Term used to indicate that a person is conscious of the similarities and differences within, between, and among cultures

A

Cultural Awareness

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15
Q

Cultural Awareness and Sensitivity

A person not has only been aware but also does not assign negative and positive value to differences within, between, and among cultures

A

Culture Sensitivity

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16
Q

Cultural Awareness and Sensitivity

Recognition of the universal human rights and freedom of others and is not a passive concept

A

Tolerance

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17
Q

Cultural Awareness and Sensitivity

Fostering Tolerance

A
  • Do unto others as you would have them do unto you
  • View difference as positive
  • Do not blame all people
  • We all share the same world
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18
Q

Basic Elements of Culture

Key symbol of any culture

A

Language

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19
Q

Basic Elements of Culture

Expected behavior

A

Norms

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20
Q

Basic Elements of Culture

Following the law

Norms

A

Formal Norms

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21
Q

Basic Elements of Culture

Etiquette

Norms

A

Informal Norms

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22
Q

Basic Elements of Culture

Commonly accepted standards is considered right and wrong, good and evil, fair and unfair

A

Values

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23
Q

Basic Elements of Culture

Values members profess to hold

Values

A

Ideal Values

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24
Q

Basic Elements of Culture

Values that guide aactual behavior

Values

A

Real Values

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25
Effects of Globalization to Communication | 3
* Increased business opportunities * Fewer cultural barriers * Creation of a global village
26
How to Become an Effective Global Communicator | 6
* Express ideas effectively; **verbal, non-verbal, written** * Respect **cultural diversity** * Consider **language barriers** * Learn how to ** localize** * Embrace **modern technology and use social media r**esponsibly * Analyze **message received** and pay attention to **body language**
27
# Hofstede's Cultural Dimensions Degree of inequality that exists and is accepted between people with and without power
Power Distance Index
28
# Hofstede's Cultural Dimensions * Do what is ordered without question * Accept hierarchies without question | Power Distance Index
High Power Index
29
# Hofstede's Cultural Dimensions * Questioning authority * Equal distribution of power | Power Distance Index
Low Power Index
30
# Hofstede's Cultural Dimensions Strength of ties that people have to others within their community
Individualism VS Collectivism
31
# Hofstede's Cultural Dimensions * Value time, privacy, and freedom * Loosely-knit society | Individualism VS Collectivism
Individualism Highly Individualistic
32
# Hofstede's Cultural Dimensions * Value group interest and harmony * Tightly-knit society | Individualism VS Collectivism
Collectivism Higly Collectivist
33
# Hofstede's Cultural Dimensions Distribution of gender roles in society
Masculinity VS Femininity
34
# Hofstede's Cultural Dimensions * Expected to adhere to gender roles * Achievement, assertive, courage, and strength | Masculinity VS Femininity
Masculinity High Masculine
35
# Hofstede's Cultural Dimensions * Nurturing, caring, and service oriented * Cooperation, modesty, and quality of life | Masculinity VS Femininity
Femininity Low Masculine
36
# Hofstede's Cultural Dimensions * Cultures encourage delaying gratification * Time horizon people in societal display
Long Term Orientation VS Short Term Orientation
37
# Hofstede's Cultural Dimensions * Pragmatic, modest, and thrifty * Leisure is not separate from work | Long Term VS Short Term
Long Term Orientation
38
# Hofstede's Cultural Dimensions * Principles, truth, and consistency * Leisure is separate from work | Long Term VS Short Term
Short Term Orientation
39
# Hofstede's Cultural Dimensions Extent to which people desire to predict what is going to happen
Uncertainty Avoidance Index
40
# Hofstede's Cultural Dimensions * Low change tolerance * Conservative, rigid, and structured | Uncertainty Avoidance Index
High Uncertainty
41
# Hofstede's Cultural Dimensions * High change of tolerance * Relaxed, open, or inclusive | Uncertainty Avoidance Index
Low Uncertainty
42
# Hofstede's Cultural Dimensions * Extent of a society to fulfill its desires * Societal impulse and desire control
Indulgence VS Restraint
43
# Hofstede's Cultural Dimensions * Free gratification * Spend more money | Indulgence VS Restraint
Indulgence
44
# Hofstede's Cultural Dimensions * Suppress gratification * Save money | Indulgence VS Restraint
Restraint
45
# Hofstede's Cultural Dimensions Degree of inequaliyu that exists and is accepted between people with and without power
Power Distance Index
46
# Hofstede's Cultural Dimensions * People understand "their place" * Centralized organization * Large gaps
High Power Distance
47
# Hofstede's Cultural Dimensions * Power is shared and dispersed * Flatter organization * Supervisor = Employee
Low Power Distance
48
# Hofstede's Cultural Dimensions Integrations of individuals into groups
Individualism VS Collectivism
49
# Hofstede's Cultural Dimensions * Weak interpersonal connection * Take less responsibility for other's actions
Highly Individualistic
50
# Hofstede's Cultural Dimensions * Loyal to the group they belong to * People take responsibility for other's actions
Highly Collectivist
51
# Hofstede's Cultural Dimensions * High value in time, privacy, and freedom * Individual rewards * Enjoyment of challenges
Highly Individualistic
52
# Hofstede's Cultural Dimensions * Building skills and be a master * Intrinsic rewards * Maintaining harmony
Highly Collectivist
53
# Hofstede's Cultural Dimensions * Role of men and women overlap less * Men should be assertive * Strong egos, pride is important in status
High Masculinity
54
# Hofstede's Cultural Dimensions * Role of men and women overlap more * Modesty is virtue * Relationship oriented
Low Masculinity
55
# Hofstede's Cultural Dimensions * Pragmatic, modest, and more thrifty * Virtues and obligations
Long Term Orientation
56
# Hofstede's Cultural Dimensions * Principles, consistency, truth, religious, nationalist * Values and rights
Short Term Orientation
57
# Hofstede's Cultural Dimensions How well people can cope with anxiety
Uncertainty Avoidance Index
58
# Hofstede's Cultural Dimensions * Predictable and controllable * Conservative, rigid * High energy society
High Uncecrtainty
59
# Hofstede's Cultural Dimensions * Relaxed, open, and inclusive * Openness to change * Less sense of urgency
Low Uncertainty
60
# Hofstede's Cultural Dimensions * Enjoys life and fun * Optimistic * Freedom
High Indulgence
61
# Hofstede's Cultural Dimensions * Regulation of conducts * Pessimistic * Controlled and rigid behavior
High Restraint