Lab Management 10% Flashcards
TRUE about the preanalytical phase?
A. Refers to all the complex steps that must take place before a sample
can be analyzed
B. Phase where 32 to 75 % of all testing errors occur
C. Most frequent errors include improperly filling the tube, placing
specimen in wrong containers and selecting incorrect test
D. A and C
E. All of the above
Clinical laboratories are regulated through the
Clinical Laboratory Improvement Act of 1988
Leader Vs. Manager. Implementer.
Manager
Leader Vs. Manager. Organizer and developer
Leader
Risk taker
Leader
Ask how and when
manager
watches bottom line
manager
accepts status quo
manager
good soldier
manager
does the right thing
leader
does things right
manager
SWOT analysis. Increased test volume will decrease cost per test
strength
swot analysis. Competition from other local hospital laboratories
threats
morale issues
weaknesses
having access to hospital marketing department
opportunities
Traditional Thinking VS. TQM Thinking. Error-free quality
TQM
Traditional Thinking VS. TQM Thinking. Department focused.
Traditional Thinking
Traditional Thinking VS. TQM Thinking. Quality as means to lower cost.
TQM Thinking
Traditional Thinking VS. TQM Thinking. Defects by workers.
Traditional thinking
Traditional Thinking VS. TQM Thinking. Empowered worker
TQM Thinking
Traditional Thinking VS. TQM Thinking. Status Quo
Traditional Thinking
Traditional Thinking VS. TQM Thinking. Manage by fact.
TQM Thinking
Traditional Thinking VS. TQM Thinking. Intangible Quality.
Traditional Thinking
Traditional Thinking VS. TQM Thinking. US relationship.
TQM Thinking