Leadership Flashcards
(14 cards)
What is the primary focus of transformational leadership?
Inspiring and motivating followers to achieve their full potential and exceed their own expectations.
Patients - Engage in information exchange. Listen to concerns and plans to overcome.
Link to management plans.
Which of the following is NOT a characteristic of transformational leadership? A) Idealized influence, B) Transactional rewards, C) Inspirational motivation, D) Individualized consideration.
B) Transactional rewards
Cognative Bias
Cognitive bias is a systematic error in thinking that distorts how we perceive, process information, and make decisions, often leading to irrational judgments. Umbrella term for types of bias that come from self.
Anchoring Bias
Anchoring bias is the tendency to rely too heavily on the first piece of information received, using it as a reference point for later judgments, even if it’s inaccurate.
Type 1 and 2 Thinking
The Type 1 and Type 2 thinking model is crucial in healthcare. Type 1 is fast and intuitive, aiding quick routine decisions, while Type 2 is slower and analytical, vital for complex cases. Balancing both enhances efficiency, accuracy, and patient outcomes.
Human Factors - Example
Human factors study human abilities, limitations, and behaviours to optimise system and environment design. In healthcare, it helps prevent errors, as seen in the Elaine Bromiley case, where poor airway management and communication led to her death.
Transactional Leadership
Transactional leadership in healthcare focuses on structure, defined roles, and reward-based performance. It suits high-pressure settings needing strict protocol adherence but may reduce innovation and staff engagement without transformational balance.
Patient - Set goals with rewards. “you may feel better if” or the “the surgery can be done if…” . Reduces autonomy, can feel inpersonal.
Tribalism
Tribalism in healthcare is loyalty to specific groups or roles, often causing division, competition, and poor collaboration. Overcoming it is key to improving teamwork, innovation, and patient-centred care.
Earning followship from a patient
Earning followership from patients involves building trust, showing empathy, and clear communication. By listening, involving patients in decisions, and offering compassionate care, providers foster confidence and encourage treatment adherence.
Digital integration
Digital integration in healthcare links IT systems to enhance care and outcomes. It requires collaboration among providers, patients, vendors, insurers, and regulators. Legal barriers like data privacy laws demand strong protections. Adopting interoperable tech and learning from countries like Estonia and Denmark can improve systems like EOC, ambulance, and hospital referral pathways.
Resolving Conflict
Resolving conflict in healthcare needs a patient-focused, collaborative approach. Active listening fosters respect, while ethical leadership builds trust through integrity and fairness. Reflective meetings encourage open discussion and learning. Compromise integrates diverse views into effective solutions, supporting a cohesive team.
Emotional Intelligence
which styles? Applied to self
Emotional intelligence in leadership is the ability to recognise, understand, and manage one’s own emotions and those of others to build strong relationships, handle conflict, and make informed, empathetic decisions.
AUTHENTIC and TRANSFORMATIONAL
Psychological Saftey
Which styles? Workplace
Psychological safety is the shared belief that it’s safe to speak up, ask questions, or make mistakes without fear of embarrassment or punishment. It supports learning, innovation, and team effectiveness.
TRANSFORMATIONAL and INCLUSIVE
Motivational Interviewing
Motivational Interviewing in healthcare is a collaborative, person-centred counselling style used to encourage behaviour change by helping patients explore and resolve ambivalence.
Key Features:
Patient-centred: Focuses on the patient’s own values and motivations.
Non-confrontational: Avoids argument or pressure.
Guiding rather than directing: Helps patients find their own reasons to change.
Empathy-driven: Builds rapport through reflective listening and understanding.
