Leading projects, people & teams, Managing Projects (L3)

Question 1

Name some leadership styles

Answer 1

• Autocratic:
  Firm but fair. Gives staff clear direction. Motivates through persuasion and feedback
• Democratic:
  Welcomes feedback from subordinates. Effective and healthy communication. Good listener
• Laissez-Fair:
  Hands-off approach and allow group to make decisions. Trust and reliance.
• Collaborative:
  Emphasises cooperation, openness and shared problem solving

Question 2

Name some management theories

Answer 2

Herzberg’s Two-Factor Theory:
- Motivation is influenced by Hygiene factors (salary, work conditions) and Motivators (achievement, responsibility etc.)

McGregor’s Theory X&Y:
- Theory X assumes workers dislike work and need control
- Theory Y assumes workers are self motivated & seek responsibility

Maslow’s Hierarchy of Needs:
- Motivational theory using a 5 tiered model of human needs. Bottom up pyramid. Physiological - Safety - Belongingness - Esteem - Self Actualisation

Question 3

What is a RACI chart?

Answer 3

A tool used to define and clarify roles and responsibilities within a project. Used in Project Management to ensure clear communication and prevent misunderstandings:

-RESPONSIBILITY
-ACCOUNTABILITY
-Who should be CONSULTED
-Who should be INFORMED

Question 4

What is your role as Project Manager?

Answer 4

To manage the Project team and drive the successful completion of the Project and its objectives

Question 5

Practice Information relating to Employers Agent?

Answer 5

Employer’s agent: Design and Build, 1st Edition.

Published in 2017 but re-issued in 2024 as Practice Information

Question 6

What is ISO 9001?

Answer 6

ISO 9001 is a certified quality management system (QMS) for organisations.
It provides the basis for effective processes and effective people to deliver an effective product or service time and time again

Question 7

What is the purpose of a Project audit?

Answer 7

A review of how closely the key areas of your Project quality plan are being followed. A fact-finding mission and should be undertaken often.
Reviews Project challenges, risks, processes etc and reflects on whether the Project is still meeting core objectives

Question 8

What is a Project Execution Plan (PEP)?

Answer 8

A governing document that defines how a project is to be executed, monitored and controlled.
The methodology for delivering the Project.
To be updated regularly

Question 9

What information would you find in a PEP?

Answer 9

• Project definition and summary of objectives
• Programme
• Stakeholders
• Roles and Responsibilities
• Change Control process
• Sustainability Strategy
• H&S Strategy

Question 10

How do you manage stakeholders on a Project?

Answer 10

Influence v Interest Matrix

• How much influence does the stakeholder hold?
• How much interest does the stakeholder have in the Project?

Keep Satisfied. Manage Closely. Monitor. Keep Informed.

Question 11

Stakeholder Engagement RICS Guidance?

Answer 11

Stakeholder Engagement, 1st Edition

Question 12

What is the difference between coordination and management?

Answer 12

• Management is to exercise control
• Coordination is the act of arranging people and activities in a proper order

Question 13

What is the difference between leadership and management?

Answer 13

Leaders have people follow them. Managers have people work for them.

Manager - Controls or directs people
Leader - Sets new direction or vision

Question 14

Key UK employment law?

Answer 14

• Health and Safety at Work act 1974
• Employment Rights act 1996
• The Equality Act 2010
• General Data Protection Regulation 2018