Lecture 1 Flashcards
Large, limited-service retailer
Big-box store
Retailer that offers a narrow but deep assortment of merchandise in a category and thus dominates the category from the customers’ perspective (category specialist)
Category Killer
A store that provides a limited variety and assortment of merchandise at a convenient location in a 150 to 300 m2 store with speedy checkout
Convenience store
A self-service store that offers groceries, meat and produce with limited sales of nonfood items, such as health and beaty aids and general merchandise
(Conventional) supermarket
A retailer that carries a wide variety and deep assortment, offers considerable customer services, and is organized into separate departments for displaying merchandise
Department store
Small, full-line discount store that offers a limited merchandise assortment at very low prices, also called extreme-value retailer
Dollar store
Specialty retail store that concentrates on pharmaceuticals and health and personal grooming merchandise
Drug store
Off-price retailer owned by a manufacturer or department or specialty store chain
Outlet store
Retailers that offer a broad variety of merchandise, limited service, and low prices
Full-line discount store
Large (9000-30000 m2) combination food (60-70%) and general merchandise (30-40%) retailer
Hypermarket
Small mom-and-pop store in an emerging economy
Nanostore
A type of store concentrating on a limited number of complementary merchandise categories and providing a high level of service
Speciality store
Purpose of retail
- Holding inventory
- Offer an assortment
- Break-up bulk
- Offer services
- Lower consumer search costs
Benefits online retail
less real estate and inventory pooling
Retail
Sale of small quantities of items to end consumers
