Lecture 1 Flashcards
(55 cards)
Organizational behaviour definition
field of study that studies impact that individuals, groups and structures (three different levels) have on behaviour in organizations, to optimize organization’s effectiveness
On which 3 levels issues are tackled in OB
individuals, groups and structures
“Individuals” level consists of:
-Perception
-Emotions
-Decision making
-Job attitudes
-Motivation
“Groups” level consists of:
-Leadership
-Group dynamics
-Groups vs teams
“Structures/organizations” level consists of:
-Change
-Culture
-Structure
-Power & conflict
Personality definition
The sum total of ways in which an individual reacts to and interacts with others
Personality is a result of
heredity (genes) and individual’s environment
Values (individual level) described as:
What to individual is right, good, desirable, preferable. Values
are stable and enduring
Value system consists of 2 parts:
Content and intensity
Content meaning in value system
What do we find important?
Intensity meaning in value system
How important do we find said values?
2 type of values
Instrumental values and terminal values
Instrumental values meaning
values which ask how will you accomplish your goals
Terminal values meaning
our end goals
5 dimensions of Hoefstede
- Power distance
- Individualism/Collectivism
- Masculinity/Femininity
- Uncertainty avoidance
- Long-term/Short-term orientation
What does Hoeftede’s dimensions explain?
differences in national culture and, therefore, also differences
in national values
Explain “Power distance”
Hofstede’s dimension
Inequalities of power and wealth
Explain Individualism/Collectivism
Hofstede’s dimension
Act as individual or rather as member of a group
explain Masculinity/Femininity
Hofstede’s dimension
Separate or same roles for men and women
explain Uncertainty avoidance
Hofstede’s dimension
Acceptance or avoidance of ambiguity (being open to more than one interpretation)
explain Long-term / short-term orientation
Hofstede’s dimension
focusing on shor or long term goals
Meaning of systematic approach
belief that behaviour is not random
Systematic study
looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Evidence-based management (EBM)
complements systematic study by basing managerial decisions on the best available scientific evidence