Lecture 3 (Motivation) Flashcards

(46 cards)

1
Q

Motivation meaning

A

Motivation is the process that accounts for an individual’s direction. Intensity and persistence of effort toward attaining a goal.

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1
Q

Maslow’s hierarchy of needs

A

-Physical
–Safety
—Belonging
—-Esteem
—–Self-actualization

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2
Q

McGregor’s theory x and theory y

A

Theory X: People are lazy. People inherently dislike work and responsibility, and people need
to be coerced, monitored and controlled.

Theory Y: People like to work. People seek responsibility, and people don’t need to be coerced,
monitored, and controlled

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3
Q

Consequences of extrinsic rewards and deadlines in cognitive evaluation
theory

A

Rewards and deadlines diminish motivation to the extent they are perceived as mandatory

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4
Q

Goal setting theory (requirements for goals to motivate)

A
  • Specific and measurable
  • Difficult (yet realistic)
  • Feedback
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5
Q

Distributive organizational justice

A

Perceived fairness of distribution of resources

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6
Q

Procedural organizational justice

A

Perceived fairness of the distribution process

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7
Q

Interactional justice

A

Am I treated fairly and respectfully?

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8
Q

Job rotation

A

More tasks at the same level

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9
Q

Motivation through pay piece-rate pay, what is the base, pros, cons?

A

Base: Fixed sum per unit of production
Pros: Positive relationship effort-pay
Cons: Not fit for all jobs

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10
Q

Motivation through Merit-based pay, what is the base, pros, cons?

A

Base: Performance appraisal ratings
Pros: Potentially positive relationship performance-pay
Cons: Validity of performance ratings often questionable

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11
Q

Motivation through pay Bonuses, what is the base, pros, cons?

A

Base: Meeting targets
Pros: Financial gains
Cons: Meeting targets at all costs, short-termism

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12
Q

Motivation through pay skill-based pay, what is the base, pros, cons?

A

Base: Number of skills of employees, number of jobs they can do
Pros: Flexibility, facilitates communication
Cons: When all the required skills have been learned

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13
Q

Motivation through pay Profit-sharing, what is the base, pros, cons?

A

Base: Company’s profitability
Pros: Psychological ownership
Cons: ?

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14
Q

Motivation through pay Gainsharing, what is the base, pros, cons?

A

Base: Group productivity
Pros: Cost-saving
Cons: Shirkers

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15
Q

Motivation through pay ESOPs, what is the base, pros, cons?

A

Base: Company stock
Pros: Psychological ownership
Cons: Stock price volatility/risk of falling

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16
Q

McCelland’s theory of needs

A

-need for achievement (nAch) is the need to excel or achieve to a set of standards

-need for power (nPow) need to make others behave in a way they would not have otherwise

-need for affiliation (nAff) need to establish friendly and close interpersonal relationships

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17
Q

Two-factor theory of Herzberg

A

You can be satisfied or not satisfied with motivators, and dissatisfied or not dissatisfied with hygiene factors

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18
Q

Which are early theories of motivation?

A

-Maslow’s hierarchy of needs
-McCelland’s theory of needs
-Herzberg’s two factor theory
-McGregor’s theory of X and Y

19
Q

Which are contemporary theories of motivation?

A

-Deci and Ryan’s self-determination theory
-Locke and Latham’s goal-setting theory
-Bandura’s self-efficacy theory
-Vroom’s expectancy theory
-Adams’ equity theory

20
Q

Deci and Ryan’s self-determination theory

A

You should feel good about all of these 3 concepts to feel good at work:

-Autonomy (tasks which i need to do align with what i want to do)

-Competence (feeling of competence)

-Relatedness (feeling part of the group)

21
Q

Cognitive evaluation theory (CET) meaning

A

extrinsic rewards will reduce intrinsic interest in a task (Part of self-determination theory)

22
Q

Locke and Adam’s Goal-setting theory

A

-Specific and difficult (but realistic) goals with feedback lead to higher performance

23
Q

Goal-performance relationship

A

Assumption that individual is commited to the goal

Simple and independent tasks are better than complex tasks

Changes made according to dimensional GLOBE scores

(part of Goal-setting theory)

24
Badura's self-efficacy theory
-an individual’s belief of being capable of performing a task enactive mastery - confidence through past experience vicarious modeling - if others can do it.. verbal persuasion - “motivational speakers” arousal - get energized
25
Enactive mastery meaning
Gained confidence due to past experience
26
Vroom's Expectancy theory
people will choose to maximise pleasure and minimise pain - -Expectancy (will my effort lead to high performance) -Instrumentality (will performance lead to outcomes -Valence (do i find the outcomes desirable)
27
Adams' equity theory
Employees compare their own inputs and outputs (e.g., effort and rewards) to those of others, and when there is a perceived imbalance, they will act to restore equity.
28
Actions taken by individuals when inequity is noticed
-Change inputs (less/more effort) -Change outcomes (make influence if i work for piece-rate pay) -Distort perception of self -Distort perception of others -Choosing a different reference (comparing to another person rather than originally) -Leaving the field (Quit)
29
Telecommuting meaning
working from home at least two days a week through virtual devices that are linked to the employer’s office
30
Flextime meaning
Flexible work hours
31
Job sharing meaning
An arrangement that allows two or more individuals to split a traditional full-time job.
32
Job redesign methods
1. Job rotation 2. Job enrichment
33
What are alternative work arrangements
Telecommuting Flextime Job sharing
34
Job rotation meaning
Periodic shifting of an employee from one task to another
35
Job enrichment meaning
Adding high-level responsibilities to a job to increase essential motivation
36
Piece-rate pay base
Fixed sum per unit created
37
Merit-based pay base
Performance appraisal ratings
38
Bonuses pay base
Meeting targets (goals)
39
Skill-based pay base
Number of skills of employees, number of jobs they can do
40
Profit-sharing base
Company’s profitability
41
Gainsharing base
Group productivity
42
ESOPs base
Company stock
43
Methods of decision making based on information available:
1. Rationality 2. Bounded rationality 3. Intuition
44
Biases and errors in decision making
1. Overconfidence bias 2. Confirmation bias 3. Escalation of commitment
45
Escalation of commitment
Past investments “justify” current action