Lecture 1: Introduction

Question 1

Is a broad-based business services company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry.

Answer 1

Travelport

Question 2

Travelport also owns approximately 48% of ________, a leading global online travel company.

Answer 2

Orbitz Worldwide

Question 3

Travelport is composed of?

Answer 3

GDS
GTA
Airline IT Solutions

Question 4

business that includes the Worldspan and Galileo brands

Answer 4

Global distribution system (GDS)

Question 5

a leading global, multi-channel provider of hotel and ground services

Answer 5

Gullivers Travel Associates (GTA)

Question 6

which hosts mission critical applications and provides business & data analysis solutions for major airlines.

Answer 6

Airline IT Solutions

Question 7

have multiple ways of buying travel; either through travel agencies or direct with suppliers.

Answer 7

End-consumers

Question 8

have the added benefit of utilizing self-booking tools.

Answer 8

Corporations

Question 9

Is based upon a large central computer providing travel information and services to travel agencies and airport offices

Answer 9

Computer Reservations System

Question 10

Is a CRS that serves travel agencies and airlines in both hemispheres

Answer 10

Global Distribution System (GDS)

Question 11

Give the GDS

Answer 11

Amadeus (1987)
Abacus
SABRE (1957)
WORLDSPAN (1990)

Question 12

(1987, formed by AF, LH, IB, SK)

Answer 12

Amadeus

Question 13

is only used by travel agencies in Asia. Its headquarter is in Singapore

Answer 13

Abacus

Question 14

(1957, for AA)

Answer 14

SABRE

Question 15

(1990, formed by DL, NW, TW)

Answer 15

WORLDSPAN

Question 16

Galileo was founded in ___ as ___introduced _______

Answer 16

Founded in 1971 as UA introduced Apollo CRS

Question 17

Data center is located where

Answer 17

Denver, Colorado

Question 18

Regulates airlines world-wide including fares, ticketing, training and safety
IATA governs airline and airport codes
An agent must hold an IATA licence before being allowed to issue tickets

Answer 18

IATA

Question 19

Electronically delivers all fares filed by the airlines to each GDS

Answer 19

Airline Tariff Publishing Company (ATP Co.)

Question 20

An organization to which a travel agent reports and makes payment for all flights booked through a GDS

Answer 20

Billing/Bank Settlement Plan (BSP)

Question 21

Galileo was acquired when and by?

Answer 21

Oct. 2001 by Cendant Corporation

Question 22

Galileo is now known as? since when?

Answer 22

Travelport since April 2006

Question 23

What is OPTAT and ET?

Answer 23

OPTAT - Off-Premise Transitional Automated Ticket

ET - Electronic Ticket

Question 24

They govern country and currency codes

Answer 24

International Organization for Standardization (ISO)

Question 25

World’s first point-and-click reservation system

Answer 25

Galileo Desktop

Question 26

Galileo Core Products

Answer 26

Viewtrip.com

Electronic Ticketing

Question 27

Smartpoint is combination of?

Answer 27

Point-and-Click and Cryptic Environment

Question 28

Default password

Answer 28

denver1

Question 29

Default keyword

Answer 29

123456

Question 30

Identifies the Travel Agency

Answer 30

Pseudo City Code

Question 31

Galileo: LEFT and RIGHT

Answer 31

Left - PNR Viewer

Right - Terminal Window