Lecture 3 Flashcards
(25 cards)
How do effective managers promote admirable organizational attributes
differentiate their organizations from competitors
bolster recruitment efforts
enhance organizational pride among current employees
Why is belonging in the workplace important
impacts job satisfaction, self-esteem, performance and wellbeing
What do employees experiencing belonging uncertainty
worry about being treated negatively based on a stereotype
experience isolation and pressure to assimilate
hesitancy to participate
important tie to equity
What are some actions that an employee that feels included might take
more comfortable asking for help
take risks
fosters innovative mindsets
open communication
increased persistence through challenges
bouncing back after failure
reduced employee turnover
What is psychological safety
belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes
What are the 4 stages of psychological safety
- inclusion safety
- learner safety
- contributor safety
- challenger safety
What is inclusion safety
satisfies the basic human need to connect and belong
you feel safe and accepted
What is learner safety
you feel safe to exchange in the learning process by asking questions, giving and receiving feedback, experimenting, and making mistakes
What is contributor safety
satisfies the need to make a difference
you feel safe using your skills and abilities to make a meaningful contribution
What is challenger safety
feel safe to speak up and challenge the the status quo when you think there’s an opportunity to change or improve
What are the 8 steps toward creating more psychological safety at work
- make psychological safety an explicit priority
- facilitate everyone speaking up
- Establish norms for how failure is handled
- Create space for new ideas
- Embrace productive conflict
- pay close attention and look for patterns
- make an intentional effort to promote dialogue
- Celebrate wins
What is organizational commitment
emotional attachment and acceptance of an organization’s goals and values
What are the 4 elements of employee engagement
- emotional commitment
- discretionary effort
- rational commitment
- intent to stay
What is the employee value proposition (EVP)
what an employer offers employees in exchange for their effort and commitment
What are the 5 key components of EVP
affiliation
work content
career
benefits
compensation
What is the affiliation
feeling of belonging to an admirable organization that shares one’s values
What are strategies to improve affiliation
- emphasize a distinctive organizational mission
- communicate a compelling vision
- be explicit about organizational values
- create a culture of inclusion
- create a safe work environment
- focus on fairness
- create opportunities for employees to connect with others inside and outside the workplace
What is work content
satisfaction that comes from the work one does
What are some strategies to improve work content
- ensure a match between employees and their jobs
- link work efforts to organization mission
- offer autonomy
- provide regular feedback
- provide resources and infrastructure required for success
What is the definition of career
long term opportunities for development and advancement in the organization
What are some strategies to improve career
- offer employment for the long term
- promote from within
- create opportunities to grow and develop
What is the definition of benefits
programs the support health, wellness, work-life integration, financial security
What are some strategies to improve benefits
- support employees’ work-life balance
- offer an array of benefit options to meet employee’s different needs and life stages
- demonstrate a commitment to employee wellness
- communicate the value of benefit changes
What is the definition of compensation
direct financial rewards
