Lecture 3 - Recruiting and job choice Flashcards

1
Q

What are the general levels of a recruiting yield pyramid?

A
  • Leads > Invites > Interviews > Offered > Hires
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2
Q

How can retention be increased?

A
  • Necessarily don’t want to most talented people but the most consistent, good workers
  • Reduce expectations by creating realistic job expectations
  • People will only stay until they think their psychological contract is fulfilled (if broken, people will leave early)
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3
Q

Why is efficiency important when recruiting?

A
  • The cost of filling jobs is very expensive
  • Don’t want to take too long to fill jobs as this is also expensive
  • Good candidates will be scooped up faster
  • May use technology when recruiting
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4
Q

What’s Schneider’s Attraction Selection Attrition model (1987)?

A
  • Claims that people are attracted to companies that are similar to them (attraction)
  • Companies may select employees that are similar to ones already in their company, unconscious bias (selection)
  • Consequences is that people will leave when they feel like they don’t belong, which doesn’t bode well for diversity (attrition)
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5
Q

Why is a lack of diversity not good for a company?

A
  • Makes the company less adaptable
  • Not very resilient
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6
Q

Why is recruiting a large number of applicants important?

A
  • Easier to maintain the performance standards of the company when you have a large pool of applicants to select from
  • Can also target specific populations (ex. recently graduated engineers for an engineering firm)
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7
Q

What are the three main stages of recruitment and their definitions?

A

1) Attraction stage - potential applicants
2) Maintenance stage - Applicant pool/available people you can select from
3) Influencing job choice stage - People you may end up making offers to

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8
Q

What are the stages of a recruitment funnel?

A
  • Macro - Potential applicants
  • Meso - Applicant pool
  • Micro - Individual negotiations
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9
Q

What’s the major model of the recruitment process?

A

1) Come up with recruitment objectives (ex. retention rate? Cost?)
2) Strategy development (Message? Where?)
3) Recruitment activities (Recruiters?)
4) Intervening process variables (Applicant attention?)
5) Recruitment results

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10
Q

What are incumbents?

A
  • Hiring managers
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11
Q

What should companies consider when hiring recruiters?

A
  • The curvilinear effect: Don’t want to hire people too young or too old
  • Mixed-gender effects or no effects on gender
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12
Q

Is recruiter behaviour important?

A
  • Yes because recruiters influence acceptance intentions
  • Behaviour (eg. warmth) tends to influence applicant impressions
  • Applicants take cues from the selection process about the likely work environments
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13
Q

Is pay relevant in the recruiting process? What other factors are important?

A
  • Compensation is important at the beginning of the recruiting process.
  • The type of work, along with work culture, becomes more important as the job continues
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14
Q

What are different organizational characteristics?

A
  • Work environment (very important)
  • Organizational image (progressively weaker over time, plays a role in attraction)
  • Location
  • Size (not really important)
  • Familiarity (being familiar with a company can make it more attractive)
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15
Q

What are some major benefits of referrals?

A
  • They tend to have the lowest turnover rates
  • They have also been found to have higher organizational commitment and job involvement
  • This may be because they have more realistic expectations
  • Don’t want to disappoint the people who you already know
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16
Q

TRUE OR FALSE: Performance tends to be higher in referrals

A
  • FALSE
  • Performance tends to be higher in direct applicants
  • May feel an obligation to prove themselves since no one knows them
  • Results are often confounded
  • There’s often a trade-off between the highest performance and a lower turnover rate
17
Q

Is there any relation between the cost of the application process and the quality of the applicants?

A
  • There is no effect between the cost of the application process and the quality of the applicants
18
Q

What are the problems with using more rigorous selection processes?

A
  • Not very effective
  • Very time-consuming
  • Leaves the most desperate, lowest performers available
19
Q

Which interview medium is preferred among applicants during the selective process? (old data)

A
  • In-person medium
  • Better than zoom
20
Q

What’s Person-Organizational fit?

A
  • The congruence between personal values and values of the organization?
  • Higher P-O fit = greater attraction; less turnover’ higher job satisfaction
21
Q

What’s perceived fit?

A
  • Very important
  • How well you personally think you fit in
  • More subjective
  • If you don’t fit objectively, you can still fit in subjectively
22
Q

What are perceived organizational attributes?

A
  • How the company is viewed/perceived by the public
  • Recruiters and companies work to ensure that the perception of the company is good
23
Q

What are referent comparisons?

A
  • A recruiting tactic
  • Referent comparisons - compare the company favourably to other companies
24
Q

What is a perspective shift?

A
  • A recruiting tactic
  • Have applicants consider other variables that make the company/the position look good
24
Q

What’s a level of fit shift?

A
  • A recruiting tactic
  • Changing people’s level of what they’re looking at/considering in the company
  • Ex. The job isn’t great, but the organization is
25
Q

What’s type of fit shift?

A
  • A recruiting tactic
  • The idea that there’s a spot specifically for you in the company and that you’re needed in the company
26
Q

What’s time salience shift?

A
  • A recruiting tactic
  • Have applicants focus on the future, short-term or long-term
27
Q

What’s the recruiting tactic of matching arguments?

A
  • Can argue people with facts and emotion (most common/effective)
28
Q

How is the order of info impactful in the recruitment process?

A
  • Using very little negative info when describing the job position, or no negative info at all
  • There’s a higher chance of people applying when there’s more positive info
  • Students with higher GPAs will pay more attention to the negative info in the job ad
29
Q

What are some things that have been discovered regarding the recruitment of females?

A
  • More location-sensitive
  • Historically less pay-sensitive but now more compensation-focused (for many reasons)
  • Gender of recruiter is not important
30
Q

Need supplies fit vs. Demands abilities fit?

A
  • Need supplies - need you in the company to perform certain tasks (much more effective at attracting applicants)
  • Demands abilities - must have a certain set of requirements
31
Q

What’s some important history regarding e-recruiting?

A
  • Started in 1992 by Monster.com
  • Eventually overtaken by online aggregations by 2007 (ex. Indeed)
  • Now most companies use social media
32
Q

What’s passive recruiting?

A
  • The best applicants are already employed
  • You’re not actively looking for work but are open to being approached by other companies
  • Most effective in online networking (LinkedIn)
  • Less labour-intensive
  • More acceptable to current employer
33
Q

What’s gamification?

A
  • Using games to recruit potential employees
  • Structure-equation model shows that males may have an easier time navigating the games than females do.