Lecture 4 Flashcards
(76 cards)
What is communication?
Consequential process where one person transmits information to another, many opportunities for misunderstanding
What is nonverbal communication?
Nonverbal behavior includes everything that is not words & syntax:
Facial expression
Tone of voice
Gestures
Body posture/movement
Use of touch
Eye gaze
What are the 5 functions if nonverbal cues?
Providing information, regulation interaction, defining the nature of the relationship, interpersonal influence, & impression management
What is providing information as a function of nonverbal behavior?
A person’s behavior allows others to make inferences about his or her intentions, feelings, traits & meaning
Ex. a husband’s facial expression makes his wife think that he is upset
What is regulating interaction as a function of nonverbal information?
Cues that regulate the efficient give & take of smooth conversations & other interactions
Ex. Someone starts to speak because they hear the other person’s voice drop on their last word
What is defining the nature of the relationship as a function of nonverbal behaviors?
The type of relationship people have can be evident in their nonverbal behavior
Ex. Lovers stand closer, touch more, & look at each other more
What is interpersonal influence as a function of nonverbal behavior?
Goal-oriented behavior designed to influence someone else
Ex. when requesting a favor someone may lean forwards and touch them on the arm
What is impression management as a function of nonverbal behavior?
Nonverbal behavior that is managed by a person or a couple to create or enhance a particular image
Ex. a couple may hold hand and pretend happy at a party even though they just fought
Why are facial expressions important?
Can be powerful indicators of mood & emotion
Are facial expressions universal?
There are still debates about the universality of facial expressions of emotion
But the similarity of the 6 expressions from one culture to the next suggests that they’re hardwired into our species
Differences between expressions of highly related emotions tend to be small but are differentiable such as pride, compassion, pleasure, & joy
Why is eye gaze important?
Signals attentions & holding someone’s gaze suggests attraction
People who hold our gaze with friendly facial expressions are perceived as more likeable
Averting your gaze when your eyes meet someone else’s signals disinterest
What is the importance of pupil dilation?
Pupil dilation indicates interest & can predict sexual attraction
Why is body movement & posture important?
Brief observation of the behavior of others allows us to judge their personalities and sexual orientation with some accuracy
Body posture also signal status
High-status / confident people adopt open, asymmetric postures that take up a lot of space
Why is touch important?
People with firm, full, long handshakes tend to be more extraverted & open to experience & lower in negative emotionally than people with wimpy handshakes are
Different touches have different meanings: stroking an arm (love), patting an arm (sympathy) are different from hitting (anger)
People touch each other more when their relationship is more intimate
What is interpersonal distance?
contributes to the importance of touching because you have to be close to do so
What is the intimate zone?
extends about a foot & a half from the front of our chests, if two people are in the intimate zone the interaction it is likely that the interaction is hostile or loving
What is the personal zone?
1 ½ to 4 feet away from us, more interactions occur here
What is the social zone?
4 to 12 feet, tend to be more businesslike (ex. Interview)
What are public zones?
beyond 12 feet, structured interaction such as between an instructor & their students in a lecture
Asian countries typically use larger distances than these
How does temperature impact interpersonal distance?
in warmer countries people prefer closer distance when they interact with strangers but larger distances with intimate partners than people in colder temperatures
How does gender impact interpersonal distance?
women like somewhat larger distances than men do
What are chemosignals?
Different emotions cause people to emit different chemicals that can be smelled
People born without a sense of smell are at an interpersonal disadvantage because of this
How does paralanguage impact attraction?
All variations in a person’s voice other than the actual words they use, such as rhythm, pitch, loudness, & rate (how people say things)
Our voices provide more information about what we’re feeling than our facial expressions do
Women sound more attractive when they’re ovulating, probably because of the impacts of hormones on the larynx & doesn’t happen to women on the pill
What are some cultural differences in nonverbal behavior?
Appropriateness of nonverbal behavior differs across settings and cultures (display rules)
The interpretation of eye-gaze varies (interest vs. disrespect)
The physical proximity we expect between strangers varies
The meaning of some gestures (emblems) varies (ex. Thumbs up is that’s great in north America but similar to the middle finger in the Middle East)