Lecture 7 Flashcards
(18 cards)
What are the minimal duties that companies have when it comes to their relationship with the consumers?
Companies should provide warnings, inform consumers about the risk, and ensure product safety.
What are the CSR duties that companies have towards the consumers?
Companies should encourage responsible use, companies should reduce long-term harm, and companies should support rehabilitation programs.
What are the general responsibilities that the companies have towards the consumers?
Honesty, safety, fairness, privacy, accountability, autonomy.
Explain honesty.
Accurately inform consumers about products and services. Avoid misleading advertising, pricing, or other deceptive practices.
Explain safety.
Ensure that products are safe, meet quality standards, and recall products if they turn out otherwise.
Explain fairness.
Prices are fair. Avoid price gouging and monopolistic overpricing.
Explain privacy.
Handle consumers’ personal data responsibly with transparency about collection, storage, usage.
Explain accountability.
Provide accessible channels for complaints, offer refunds or replacements.
Explain autonomy.
Avoid exploitation of vulnerable groups and manipulative tactics like addictive product design or psychological pressure in sales.
What does Barghava & Velasquez say that attention economy is?
In Attention Economy, the user’s attention is the product, and this product is sold to advertisers or other buyers.
Attention economy is part of the new type of capitalism. What is the name of that capitalism?
Surveillance capitalism.
How can the design of social media platforms be addictive?
Because it has the same behavioral, neurological, hormonal, social, and emotional characteristics as in other types of addictions.
What are the specific design elements that are implemented to deliberately make platforms more addictive?
Slot machine effect, tapping into desires for social validation, and eroding natural stopping cues.
What are the relevant values related to the consumers that are affected by the attention economy?
Well-being, mental health, social relations, privacy, respect, autonomy, knowledge.
What are the relevant values related to society that are affected by attention economy?
Power imbalances, inequality, lack of accountability, democracy.
What are the 3 arguments of Barghava and Velasquez against the attention economy?
It’s wrong to make technology addictive because the real harm to society far outweighs the benefits of those technologies.
Addiction to social media is not only harming people, but it’s also demeaning them. It’s treating them as tools rather than as autonomous individuals.
Deliberately hooking users to social media apps is a form of exploitation. Its platforms profit by taking advantage of our psychological weaknesses.
What are the four things that, according to Jonathan Haidt, the social media harm said through?
Social deprivation, sleep deprivation, attention fragmentation, addiction.
What kind of vulnerabilities are the big tech companies exploiting?
Cognitive, emotional, and social vulnerabilities.
