Lecture 7 - Operations Planning Flashcards

1
Q

What is meant by sales and operations planning (S&OP)?

A

A process to develop tactical plans by integrating marketing plans for new and existing products (demand) with the management of the supply chain (supply).

  • Brings together all the plans for the business into one integrated set of plans (from aggregate level to scheduling).
  • Also called Aggregate planning.
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2
Q

What are the 4 goals of S&OP?

A
  1. To indicate how the organization will use its tactical capacity resources to meet expected customer demand.
  2. To strike a balance between the various needs and constraints of the supply chain partners.
  3. To serve as a coordinating mechanism for the various supply chain partners.
  4. To express the business’s plans in terms that everyone can understand.
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3
Q

In S&OP there are 2 major approaches, which ones and what do they mean?

A
  1. Top-down planning – An approach to S&OP in which a single, aggregated sales forecast drives the planning process.
  2. Bottom-up planning – An approach to S&OP that is used when the product/service mix is unstable and resource requirements vary greatly across the offerings.
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4
Q

Based on the 2 major approaches, which one do we choose WHEN the resource needs are similar across the various products or services offered?

A

Top-down planning

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5
Q

Based on the 2 major approaches, which ones do we choose WHEN the resource needs are NOT similar across the various products or services offered?

A

Bottom up

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6
Q

Based on the 2 major approaches, which ones do we choose WHEN the mix of products or services are from the same, from one period to the next?

A

Top-down planning

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7
Q

Based on the 2 major approaches, which ones do we choose WHEN the mix of products or services are NOT from the same, from one period to the next?

A

Bottom up

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8
Q

How do you develope a Top-Down planning?

A

Developing a top-down plan:

  1. Develop the aggregate sales forecast and planning values.
  2. Translate the sales forecast into resource requirements.
  3. Generate alternative production plans.
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9
Q

What are the 6 different S&OP Supply options?

A
  1. Anticipation Inventory
  2. Workforce Adjustment
  3. Workforce Utilization
  4. Part-Time Workers
  5. Subcontractors
  6. Vacation Schedules
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10
Q

What are the 3 alternative Production plans?

A
  1. Level production plan – A S&OP plan in which production is held constant and inventory is used to absorb the differences between production and the sales forecast. (“we play with inventory”)
  2. Chase production plan – A S&OP plan in which production is changed in each time period to match the sales forecast. (“we don’t have inventory”)
  3. Mixed production plan - A S&OP plan that varies both production and inventory levels in an effort to develop the most effective plan.
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11
Q

How do you develope a Bottom-Up planning?

A
  • Steps are similar to top-down planning.
  • Main difference is that the resource requirements for each product or service must be evaluated individually and then added up across all products or services to get a picture of overall requirements.
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12
Q

What is meant by a “Rolling Plan horizon”?

A

A planning approach in which an organization updates its sales and operations plan regularly, such as on a monthly or quarterly basis.

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13
Q

In terms of Making Capacity match sales, What is meant by a “Yield Management”?

A

An approach that services commonly use with highly perishable “products” in which prices are regularly adjusted to maximize total profit.

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14
Q

In terms of Making Capacity match sales, What is meant by a “Tiered workforce”?

A

A strategy used to vary workforce levels in which additional full-time or part-time employees are hired during peak demand periods, while a smaller permanent staff is maintained year-round.

(we have a fixed workforce for one season and then we hire new workforce for another season, which is more viable)

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15
Q

In terms of Making Capacity match sales, What is meant by a “Offloading”?

A

A strategy for reducing and smoothing out workforce requirements that involves having customers perform part of the work themselves.

(customers do some part themselves, IKEA).

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16
Q

What is meant by Materials requirement Planning (MRP)?

A

A computerized information developed specifically to help manufacturers manage dependent demand inventory and schedule replenishment orders

17
Q

What is meant by MRP explosion?

A

A process that converts the requirements of various final products into a material requirements plan that specifies the replenishment schedules of all the subassemblies, components, and raw materials needed to produce final products

18
Q

What is meant by Master Production Scheduling?

A

A part of the material requirements plan that details how many end items will be produced within specified periods of time

– Sums of quantities must equal sales and operations plan.
– Production quantities must be allocated efficiently over time.
– Capacity limitations and bottlenecks may determine the timing and size of MPS quantities.

19
Q

What is meant by Available-to-promise (ATP) inventory?

A

– The quantity of end items that marketing can promise to deliver on specific dates

– It is the difference between the customer orders already booked and the quantity that operations is planning to produce

20
Q

What is meant by Bill of Resources (BOR)?

A

A record of a service firm’s parent-component relationships and all of the materials, equipment time, staff, and other resources associated with them, including usage quantities.