Lecture Series 8 - Professional Meetings Flashcards

1
Q

phases of teams

A
  • forming
  • storming
  • norming
  • performing
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
  • members unsure of teams purpose
  • will they fit together
  • can they work together
A

forming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q
  • members push the limits against established boundaries
  • conflict will arise
  • roles and responsibilities must be clear
A

Storming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  • members start to resolve differences
  • appreciate other members strengths
  • leaders authority recognized
A

Norming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
  • team is performing to full potential
  • structured processes are in place and the teams are achieving outstanding results
A

performing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

team meetings illuminates the teams

A

real culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

why do some meetings bomb?

A
  • not tasked with making procedures/structure
  • group dynamics not managed well
  • no planned participation
  • poor facilitation skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

3 things to make an excellent meeting

A
  • structure
  • planned participation
  • facilitation skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Team managed meeting format

A
  • participants have knowledge and information
  • synergy is needed
  • participants need to own the idea/solution
  • interdependencies in getting work done
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Leader-led meeting format

A
  • not shared management but participants have access to information
  • group brought together to solve problem/make decision
  • group coordinates effort, do not depend on each other to get work done
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What gets done in meetings?

A
  • reach goals
  • solve problems
  • make decisions
  • improve processes and quality
  • improve teamwork
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

end each professional meeting with…

A

Plus/delta review

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Elements: Meeting Start

A
  • introduce new members/guests
  • verify quorum exists
  • agree on objectives
  • finalize agenda
    -prioritize items and establish times
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Elements: Meeting Body

A
  • proceed agenda items
  • review team goals and progress
  • summarize action items and decisions
  • reports
  • announcements
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Elements: Meeting Wrap-Up

A
  • summarize action items/decisions
  • plan next meeting objectives
  • R&R for next meeting
  • plus/delta review
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Elements: Follow-up

A
  • recorder distribute minutes within 48 hours
  • notes from “parking lot”
  • assign champions for follow up needs
17
Q

Ground rules

A

ALWAYS

18
Q

Norms

A

MOSTLY

19
Q

Meeting roles

A
  • leader
  • team member (participants)
  • recorder
  • timekeeper
20
Q

facilitation skills are ___ and ___

A

summarizing and checking for understanding

21
Q

facilitation skills help…

A
  • encourage participation
  • get meting work done
  • get participants back on topic
  • manage conflict
  • create a good team-managed meeting
22
Q

Process improvement

A

the productive task of improving upon existing business

23
Q

Processes for optimization

A

a facilitated process with a cross functional may include:
- define the objective
- assess current state
- design a desired state
- identify barriers