Lecture Slides Exam 1 Flashcards
(120 cards)
Communication
process by which 2 or more people share info
Processes of Communication
FormulationTransmissionReceptionComprehension
Feedback
info provided by the receiver to the sendermakes communication active and dynamic
Manner
describes the manner in which info is transmitted and received
Communication needs…
a sender and a receiver
Types of Feedback
LinguisticNon-linguisticParalinguistic
Purpose of Communication
to provide and solicit information
Seven Categories of Communication
InstrumentalRegulatoryInteractionalPersonalHeuristicImaginativeInformative
Instrumental communication
asking for something
Regulatory Communication
giving directions/directing others
Interactional Communication
used to interact/converse in a social way
Personal Communication
used to express state of mind or feelings
Heuristic Communication
find out info or to inquire
Imaginative Communication
tell a story or role play
Informative Communication
gives an organized description
Effective Communication
Occurs when info is successfully shared between a sender and receiverNo breakdown in formulation, transmission, reception, or comprehension
Effective Communicators abide by 4 principles
Quantity - gives the right amount of infoQuality - are accurate and truthfulRelevance - maintain the topicManner - talk at right pace, takes pauses, appropriate loudness and pitch, engage in eye contact
Essential ingredients to human communication
Languagespeechhearing
Language
describes the cognitive process by which we formulate ideas and thoughtsonce formulated we communicate them orally to others through speechsocially sharedcodeconventionalrepresentational tool
Features of Language
UniversalitySpecies SpecificityProductivityRate of Acquisition
Universality
A feature of Language: is complex and every human culture has one or many
Species Specificity
A feature of Language: is a human capacity
Iconic Communication
transparent relation between what is being communicated (animals that are NOT human use this)
Productivity
A feature of Language: the principle feature of combinationsmall # of sounds can make seemingly infinite creations