Lession 2: Opportunity Flashcards
(13 cards)
VALUE PROPOSITION
what is it
Description of the benefits that customers might expect from a product
Why is value proposition important
- Helps you understand what customers really value.
- Helps you avoid building something no one wants (product-market fit).
- Reduces commercial risk and development cost.
Value proposition canvas
The Value Proposition Canvas is a strategic tool that helps entrepreneurs deeply understand their customers and design products or services that truly meet their needs. It is divided into two main parts: Value Proposition and consumer segment.
The customer segment includes three elements
* customer jobs - what customer needs to get done (basic needs, functional jobs, social jobs, emotional jobs)
* gains - benefits customer expects (cost reduction, emotional feeling, expectations, social fit)
* pains - negative emotions and risks (fears, errors, costs, barriers)
On the other side, the value map describes how the product or service provides value by:
* Pain relievers (how it reduces or removes customer pains),
* Gain creators (how it delivers desired outcomes or exceeds expectations), and
* Products and services offered
How to choose a target
3 type of questions
- Potential Customer – Is there real demand?
- Strategic Interest – Is this a smart first market?
- Founder Fit – Am I the right person for this market?
TOTAL ADRESSABLE MARKET (TAM)
- Total Market
- Volume of the business opportunity
(money) - Total demand or volumen of an industry.
What are two possible calculations of TAM (Total adressable market?)
- Top-down (studies and reports by public institutions, consultancy firms…)
- Bottom-up (from reality and demographic variables)
What is toolbox for choosing a target?
- Problem interviews
- Buyer persona
- Empathy map
What is a PROBLEM INTERVIEW?
“Interview with early adopters, of 30 minutes max focused on the Customer and her vision of the world
- To validate: problem-solution fit
- To value: how big is the problem, who suffers it and what are the current solutions
PROBLEM INTERVIEW SCRIPT
1st) Welcome
2nd) Collect demographics
3rd) Problem context
4th) Experience and client validation
5th) Customer’s worldview
6th) Wrapping up
7th) Document results
What is a BUYER PERSONA?
A buyer persona is a detailed description of someone who represents your target segment. This persona is fictional but based on deep research of your existing or desired customer base.
* Client’s vision: to get to know him
* To better connect: channels and messages.
How to create a BUYER PERSONA?
- Data gathering: public and current users(ownorcompetitor’s)through social networks (FB, audience insights…) Google (trends and analytics), Events…
- To identify common ítems: to detect different unique personalities in the initial target market.
- Persona: name, age, gender, employment, incomes, localization, studies, interests, challenges, life cycle (in B2B, size, departments involved, decission center… )
What is an EMPATHY MAP?
“Detailed and specific description of the end user”.
* Client’s vision: to get to know him
* To better connect: channels ans messages.