lesson 1 Flashcards

1
Q

What is market research?

A

Market research is the process of finding and analysing information about customer wants and needs and the nature of the market.

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2
Q

What is Primary research?

A

Primary research is the collection of information first hand by a business for a specific purpose

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3
Q

Advantages of primary research

A

Data is accurate and up to date
Fully specific to purpose or cause

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4
Q

Disadvantages of primary research

A

Time consuming
Expensive
May be biased if business is inexperienced in carrying out research
May lack validity if the research was not conducted to a large and relevant audience

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5
Q

What is secondary research

A

The use to information that has already been collected previously. This could be by another organisation/ business or for a different purpose.

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6
Q

Advantages of secondary research

A

Often cheaper than conducting primary research
Quicker as the information is readily available

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7
Q

Disadvantages of secondary research

A

Not completely applicable to specific requirements of the business
Business is not aware of the conditions under which the research has been conducted

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8
Q

Examples of primary research

A

Surveys, questionnaire, interviews, observations

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9
Q

Example of secondary research

A

Newspapers, reports, websites(internet), journals, statistics

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10
Q

Market research process

A

Research objectives
Perform secondary research and analyse data
Decide on primary research methods
Conduct primary research and analyse data
Present the data and produce the report
Implement the research

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11
Q

What is qualitative data

A

Non-numerical data including opinions and written responses

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12
Q

What is quantitative data

A

Numerical data such as figure and statistics that can be more easily analysed

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