LESSON 3 Flashcards
(26 cards)
uses spoken or written words to communicate a message.
Verbal Communication
is the use of body language, gestures, facial expressions, and even posture to communicate.
Non-Verbal Communication
a set of arbitrary
symbols which create
possible combination of
utterances primarily used for
communication
Language
refers to the level and style of spoken and written discourse depending on the context you are in.
Language Register
uses spoken or written
words to communicate
a message. Alongside
speaking, listening is an
equally important skill
for this type of
communication to be
successful.
Verbal communication
is the use of body language,
gestures, facial expressions,
and even posture to
communicate. Non-verbal
communication sets the tone
of a conversation and can
seriously undermine the
message contained in your
words if you are not careful
to control it.
Non-Verbal
Communication
Is a set of arbitrary symbols which create possible combination of utterances primarily used for communication.
Language
refers to the level and style of spoken and written discourse depending on the context you are in. It determines the vocabulary, tone, and structure of your language.
Language register
There are three types of language registers:
formal, informal, and neutral.
This type of register is used in a professional context. It is highly structured, impersonal, and more serious in its tone, vocabulary, and grammar.
Formal
language is casual, personal, and more intimate in its tone, sentence structure, and choice of words.
Informal
This is a more factual and non emotional type of language register. This is mostly used in highly business-oriented and technical contexts.
Neutral
As noted by ________, a higher percentage (93%) of communication is manifested through non-verbal behaviors. This means that messages are still conveyed even when people are not actually speaking.
John Stoker
refer to the cues that are sent through body language, posture, gesture, movements, facial expressions and appearance that are used in place of or simultaneously with verbal messages.
Non-verbal messages
Non-verbal messages are grouped into four:
kinesics, paralanguage, proxemics, and chronemics.
The technical name for the interpretation that comes along with motions when someone communicate is kinesics.
Kinesics:
Use of Body
This includes gestures, movements, posture, eye contact, facial expressions, and touch.
Kinesics:
Use of Body
The voice should have intelligibility, variety and understandable patterns.
Paralanguage:
Use of Voice
Intelligibility pertains to the
loudness of your voice, rate of
your speech, pronunciation, and
enunciation.
Paralanguage:
Use of Voice
Variety refers to your pitch, force and pauses. If you vary these aspects of your voice, you can avoid monotony. Stress is the emphasis put on a certain syllable or word/s. Putting too much stress might be considered rude for some cultures; thus, it should be used judiciously and sparingly.
Paralanguage:
Use of Voice
The technical term used to
study how space and distance
communicate is
Proxemics: Use of
Space
There are three types of space:
personal space, territorial
space and acoustic space.
This is the distance one consciously maintains when interacting with others . The more intimate your relationship with another person, the more that you allow him or her to be near your personal space .
Personal Space
This is the physical space which implies your sense of authority and ownership .
Territorial Space
