Lesson 3 Flashcards

(23 cards)

1
Q

A type of business that acts as an intermediary or middleman between the tourism products’ suppliers and the tourists/travelers.

A

Travel Agency

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2
Q

Also known as the “image builder of a country”.

A

Travel Agency

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3
Q

The movement of people from one place to another.

A

definition of tourism

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4
Q

act as the direct contact of a traveler seeking assistance and planning to visit a certain destination.

A

Travel Agents

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5
Q

An organization, firm, or company that buys travel components individually and combines them into a package tour.

A

Tour Operator

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6
Q

They are also known as manufacturers of tourism products and services responsible for delivering and performing all the products and services included in the packaged tour.

A

Tour Operators

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7
Q

they buy goods and services in bulk to prepare a tour package and then retail it through travel agencies or directly to clients.

A

Wholesalers

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8
Q

Agencies that act as resellers of tourism products and services, selling directly to tourists and earning commissions from suppliers.

A

Retail Travel Agency

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8
Q

Operators that provide services on the ground, such as transportation and accommodation. Also known as handling agencies.

A

Ground Tour Operators

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8
Q

Agencies that purchase travel components in bulk, assemble tour packages, and sell them through retail travel agencies.

A

Wholesale Travel Agency

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8
Q

Also known as incoming tour operators, they focus on bringing tourists into a destination.

A

Inbound Tour Operators

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8
Q

Operators that arrange travel for tourists going out of their home country. Promote tours on foreign destinations.

A

Outbound Tour Operators

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9
Q

Operators that arrange tours within the same country.

A

Domestic Tour Operators

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10
Q

the most powerful source of business is the _________.

A

Internet.

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11
Q

Travel agencies and tour operators need to have personalities of their own. They can use ____________ as part of marketing and communications strategies

A

Use of social media

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11
Q

In the 21st century, the most powerful source of business is the Internet. Everything has to do with the web.

A

Internet usage

12
Q

Nowadays, travelers have all the pertinent information about their trip in the palm of their hand.

A

Mobile Tehonology

12
Q

is incorporated into mobile devices and applications. It is a great help for travel agencies and tour operators, offering convenient and comfortable services in assisting their clients.

A

Artificial intelligence

13
Q

helps travel agencies and tour operators to be highly competitive in the business world. With this technological strategy, they can transform the experiences of the tourists into the most convenient way.

A

Digitalization

13
Q

A customer’s database can help a travel agency or tour operator analyze its customers’ behavior patterns as well as guide it in forecasting based on their behavioral information.

14
Q

Also called tourism technology and hospitality automation, it is the application of Information Technology (IT) or Information and Communications Technology (ICT) in the travel, tourism, and hospitality industry.

A

Travel Technology

14
Q

can be used by travel agencies and tour operators as a marketing tool to entice more people to travel as virtual reality allows them to explore their dream destinations.

A

VIrtual Reality

15
Q

This is a pattern of gradual change and development of the products and services of the travel industry.