Lesson 3 Flashcards
(23 cards)
A type of business that acts as an intermediary or middleman between the tourism products’ suppliers and the tourists/travelers.
Travel Agency
Also known as the “image builder of a country”.
Travel Agency
The movement of people from one place to another.
definition of tourism
act as the direct contact of a traveler seeking assistance and planning to visit a certain destination.
Travel Agents
An organization, firm, or company that buys travel components individually and combines them into a package tour.
Tour Operator
They are also known as manufacturers of tourism products and services responsible for delivering and performing all the products and services included in the packaged tour.
Tour Operators
they buy goods and services in bulk to prepare a tour package and then retail it through travel agencies or directly to clients.
Wholesalers
Agencies that act as resellers of tourism products and services, selling directly to tourists and earning commissions from suppliers.
Retail Travel Agency
Operators that provide services on the ground, such as transportation and accommodation. Also known as handling agencies.
Ground Tour Operators
Agencies that purchase travel components in bulk, assemble tour packages, and sell them through retail travel agencies.
Wholesale Travel Agency
Also known as incoming tour operators, they focus on bringing tourists into a destination.
Inbound Tour Operators
Operators that arrange travel for tourists going out of their home country. Promote tours on foreign destinations.
Outbound Tour Operators
Operators that arrange tours within the same country.
Domestic Tour Operators
the most powerful source of business is the _________.
Internet.
Travel agencies and tour operators need to have personalities of their own. They can use ____________ as part of marketing and communications strategies
Use of social media
In the 21st century, the most powerful source of business is the Internet. Everything has to do with the web.
Internet usage
Nowadays, travelers have all the pertinent information about their trip in the palm of their hand.
Mobile Tehonology
is incorporated into mobile devices and applications. It is a great help for travel agencies and tour operators, offering convenient and comfortable services in assisting their clients.
Artificial intelligence
helps travel agencies and tour operators to be highly competitive in the business world. With this technological strategy, they can transform the experiences of the tourists into the most convenient way.
Digitalization
A customer’s database can help a travel agency or tour operator analyze its customers’ behavior patterns as well as guide it in forecasting based on their behavioral information.
BIg data
Also called tourism technology and hospitality automation, it is the application of Information Technology (IT) or Information and Communications Technology (ICT) in the travel, tourism, and hospitality industry.
Travel Technology
can be used by travel agencies and tour operators as a marketing tool to entice more people to travel as virtual reality allows them to explore their dream destinations.
VIrtual Reality
This is a pattern of gradual change and development of the products and services of the travel industry.
Travel Trend