Lesson 3, 4th Quarter: Operation Flashcards

1
Q

What is Operation?

A

It transforms resource or data inputs into desired, goods, services or results that deliver value to the customer.

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2
Q

It is concerned with covering materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.

A

Operation Management

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3
Q

What is Job Design Human Resources

A

Organizing tasks, duties and responsibilities into a productive unit of work.

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4
Q

A Person/Job Fit matching characteristics of people with characteristics of jobs

A

Job Design Human Resources

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5
Q

What are the proponents of Operation Management?

A

Scheduling
Maintenance
Inventory
Design of Goods and Services
Supply Chain Management
Layout Design
Job Design Human Resources
Location Strategy

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6
Q

This proponent refers to the purchasing power of the
customers area, competition in the area, quality of the competition, uniqueness of the firm’s and
competitor’s location.

A

Location strategy

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7
Q

What is Scheduling?

A

It is the process of arranging, controlling and optimizing work and workloads.

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8
Q

What is Maintenance?

A

These are the activities required or undertaken to conserve as nearly and as long as possible to original condition of an asset or resource.

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9
Q

It is the activity of checking the shop’s stock and involves creating a purchasing plan to ensure that items are available when they are needed.

A

Inventory

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10
Q

What is Design of Goods and Services?

A

It is how the goods an services are delivered to the customers.

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11
Q

What does Job design involve?

A

Job performance, Job satisfaction and Physical and mental health.

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12
Q

What is the supply chain management?

A

The management of the flow of goods and services. It involves the movement of raw material used.

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13
Q

What is Layout design?

A

It is how the resources are located relative to each other and how its various jobs are allocated to resources.

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