LESSON 4 Flashcards
(35 cards)
How supervisors can provide support and
motivate employees
-Learn to listen
-Motivate and inspire
-Communicate
-Provide feedback
-Be available
-Focus on employee development
-Reward achievements
-Recognize strengths and weaknesses
Listening is a skill that can benefit employees at all levels in a company, and active listening means you truly hear what someone is communicating, rather than preparing your next
comment while the speaker is still talking.
Learn to listen
When you motivate and inspire, you’re making personal connections with people and providing an example of moral behavior and skills.
Motivate and inspire
Verbal and Nonverbal Communication goes beyond simply having a conversation and includes using positive body language, setting clear expectations, being honest, and helping employees reach upper
management.
Communicate
Feedback is an effective tool for supervisors to use for motivation. Giving feedback requires good
communication and a thorough understanding of an employee’s performance and who they are as a person.
Provide feedback
An available supervisor can act as a confidante for
their employees. Supervisors can set clear office hours and relay them to the team and include an email address or phone number for questions or concerns
during the workday.
Be available
Making employee development a priority can benefit supervisors and employees alike. When employees excel and reach their goals or improve their skills, they become a more valuable asset to the company.
Focus on employee development
The supervisor facilitates that improvement via honest feedback and a supportive environment. Employee development can include:
- Increasing job-related skills
- Offering education and training opportunities
- Improving teamwork
- Improving punctuality
- Developing honesty, respect and communication skills
- Developing strengths
- Planning the employee for future roles
- Helping others with mental health issues
- Encouraging hard work, while balancing self-care
Rewards can help inspire employees to thrive in their careers. A reward can come in many forms, including monetary raises, paid time off, or more growth opportunities.
Reward achievements
A supervisor with analytical skills can look at employee strengths and weaknesses to identify problem areas and strengthen a company’s core values.
Recognize strengths and weaknesses
is the type of safety training that is required by law or regulation to meet certain standards and criteria. Compliance training covers topics such as occupational health and safety,
environmental protection, fire prevention,
emergency response, and accessibility
COMPLIANCE TRAINING
Types of Compliance Training Programs
- OSHA compliance training
- Cybersecurity training
- Ethics training
- Diversity training
- Anti-harassment training
- Anger management training
- Healthcare compliance training
- Anti-bribery and corruption
OSHA compliance training is designed to ensure
workplace safety by educating employees about potential hazards, safety protocols, emergency procedures, and the proper use of safety equipment.
- OSHA compliance training
In the digital age, cybersecurity training helps employees understand the importance of protecting
sensitive information, recognizing phishing attempts, using secure passwords, and following best practices to safeguard company and customer data from cyber
threats.
- Cybersecurity training
focuses on promoting ethical behavior and integrity in the workplace. It educates employees about the organization’s code of conduct, the importance of honest decision making, and the avoidance of conflicts of interest.
- Ethics training
emphasizes the value of diversity and inclusion in the workplace. It educates employees about different cultures, perspectives, and backgrounds, aiming to create a respectful and inclusive environment
where all employees feel valued.
- Diversity training
addresses issues related to preventing harassment, discrimination, and bullying in the workplace. It informs employees about recognizing
inappropriate behaviors, reporting procedures, and the importance of maintaining a respectful work environment.
- Anti-harassment training
helps employees develop
skills to manage their emotions and interpersonal conflicts in a constructive way.
- Anger management training
is crucial for
professionals in the healthcare industry. It covers topics like patient confidentiality, HIPAA (Health Insurance
Portability and Accountability Act) regulations, and ensuring accurate medical recordkeeping to maintain legal and ethical standards.
- Healthcare compliance training
This training educates employees about the laws and regulations surrounding bribery and corruption. It emphasizes the importance of avoiding unethical
practices, adhering to anti-bribery laws, and
maintaining transparency in business dealings.
- Anti-bribery and corruption
Major Elements of Safety Plan
Health and Safety Policy Plan
Safety Training Department
A health and safety policy is a written statement by an employer stating the company’s commitment to the protection of the health and safety of employees and the
public
Health and Safety Policy Plan
Education and training are important tools for informing workers and managers about workplace hazards and controls so they can work more safely and be more productive.
Safety Training Department
Through several years of investigating accidents and research in the field of accident reconstruction,
leaders in the field of occupational accident
prevention have concluded that there are specific reasons why accidents occur.
Safety Rules and Regulations
