LESSON 5 Flashcards
(40 cards)
COMPLETE THE SENTENCE:
__________ can be used to protect email messages, credit card information, and corporate data.
Cryptography can be used to protect email messages, credit card information, and corporate data.
When considering an investment in technology explain what a NEEDS ANALYSIS is?
A needs analysis (assessment) is a systematic process to acquire an accurate, thorough picture of a system’s strengths and weaknesses, in order to improve it and meet existing and future challenges
What are the challenges of operating in a mobile office environment?
Challenges of a mobile office environment include establishing a corporate culture and environment, communicating effectively, maintaining the loyalty of licensees and employees, knowing when in-person interaction is essential, and managing expenses.
NOTE ONLY /
Adapting to the continually changing mobile office environment can be expensive. New technological tools are continually being introduced to the market. Some of these can help the brokerage’s operations; others will yield minimal results. The managing broker must weigh the costs and benefits of each technological opportunity to determine whether it merits the investment.
NOTE ONLY /
Adapting to the continually changing mobile office environment can be expensive. New technological tools are continually being introduced to the market. Some of these can help the brokerage’s operations; others will yield minimal results. The managing broker must weigh the costs and benefits of each technological opportunity to determine whether it merits the investment.
Explain hot desking?
Hot-desking involves assigning desks to workers as needed instead of assigning a permanent desk to each worker.
What are some advantages of a mobile office enviroment?
LIST 3
Licensed representatives tend to have entrepreneurial personalities, and the flexibility and mobility afforded by technology may allow them to perform at a higher potential.
Representatives are often able to accomplish more and to increase eficiency when they are not required to be physically present at the brokerage ofice. Less time is wasted in commuting back and forth and – at least theoretically – this allows licensees to provide a better service to clients and to generate higher revenues.
There are also opportunities in adjusting the physical ofice requirements of the brokerage. Fewer or smaller workstations may be required in a physical office;
Managing an office that embraces mobility requires a _______ approach, rather than reactive, approach to technology.
ANSWER: PROACTIVE APPROACH
COMPLETE THE SENTENCE:
The broker can better manage his or her time – and the representatives’ time – by implementing technology systems that ______ with one another, reducing redundancies and efficiencies.
ANSWER:
The broker can better manage his or her time – and the representatives’ time – by implementing systems that INTEGRATE with one another, reducing redundancies and efficiencies.
COMPLETE THE SENTENCE:
Overcoming challenges to ________ is the key to succeeding in a mobile office environment.
ANSWER:
Overcoming challenges to communication is the key to succeeding in a mobile office environment.
TRUE OR FALSE?
Using photo enhancing software to edit out such items as a garbage can or an automobile parked in a driveway would be acceptable, removing nearby power lines or changing any physical characteristic of a property such that it results in a misrepresentation would not be acceptable.
ANSWER: TRUE
Personal information management software (PIM) includes _ _ _ _ _ _ The most commonly used Personal information management software (PIM) application is _ _ _ _ _ _
ANSWER:
Personal information management software (PIM) includes a user’s email, contacts, and calendar. In short, PIM is at the heart of the technology for any business. The most commonly used PIM application is Microsoft Outlook
Explain what customer relationship management (CRM) software is & does?
Customer relationship management (CRM) software is a database application that manages the user’s contacts, controlling and organizing the information pertaining to each contact
CRM Software will eliminate loss of clientele due to lack of contact. Like a good assistant, they will constantly remind the managing broker when he or she should get in touch with clients.
Thanks to the sophistication and flexibility of searching fields in a database, the options for grouping clients to personalize messages are virtually limitless.
List 3 customer relationship management (CRM) software programs?
Top Producer,
AgentOfice,
Maximizer,
Goldmine,
Outlook,
Highrise
What does GIS stand for?
Geographic Information System
Explain what Geographic information system (GIS) is and what it does?
Geographic information system (GIS) mapping is a form of computer-based mapping that incorporates several layers of information beyond what a traditional map can supply.
The linking of _____ and _____ makes GIS a very powerful real estate analysis tool.
The linking of location and data makes GIS a very powerful real estate analysis tool.
When using multiple types of software, one of the biggest challenges is _ _ _ _ _ _
When using multiple types of software, one of the biggest challenges is ensuring compatibility across all platforms.
Compatibility issues need to be assessed with regards to:
Compatibility across operating systems
Compatibility with mobile devices
Compatibility with other programs
What is cloud storage?
Cloud storage refers to a model of networked enterprise storage where data is stored in virtualized pools of storage, which are generally hosted by third parties.
TRUE OR FALSE?
According to the Real Estate Council of British Columbia, any verification of a dated communication helps to give credibility to a statement or an allegation. However, electronic communication may not stand alone as evidence if there is a question as to the authenticity or origin of communication.
ANSWER: TRUE
Explain what a digital signature is & does?
A digital/e-signature is a code that is attached to an an encrypted code, which electronically transmitted message that, acting like an “electronic seal”, is impossible to forge, uniquely identifies the sender.
Like a written signature, the purpose of a that uniquely identies digital/e-signature is to authenticate or guarantee that the individual sending the sender when attached the message really is who he or she claims to be and to ensure the integrity of to an electronically the data (that is, it has not been altered in any way).
COMPLETE THE SENTENCE:
To be effective, digital/e-signatures must be impossible to forge. Using a technology called ______, protecting information is accomplished by encrypting it into an unreadable format.
To be effective, digital/e-signatures must be impossible to forge. Using a technology called CRYPTOGRAPHY, protecting information is accomplished by encrypting it into an unreadable format.
NOTE ONLY
INTERNET / SOCIAL MEDIA ADVERTISING
One of the primary purposes of the Council’s advertising rules is to ensure that consumers accessing a licensee’s advertising are aware that they are dealing with a real estate licensee and know the name of the brokerage with which that licensee is engaged.
This is particularly important for internet and social media advertising given the worldwide exposure of this advertising medium.
Just as in print advertising, the name of the brokerage must appear in a prominent and easily readable form on all internet and social media advertising vehicles, including each individual page, e-mail, online discussion group or bulletin board, etc.
For social media advertising, licensees must include the name of their related brokerage on their profile screen.
NOTE ONLY
Internet/Social Media Advertising
One of the primary purposes of the Council’s advertising rules is to ensure that consumers accessing a licensee’s advertising are aware that they are dealing with a real estate licensee and know the name of the brokerage with which that licensee is engaged.
This is particularly important for internet and social media advertising given the worldwide exposure of this advertising medium.
Just as in print advertising, the name of the brokerage must appear in a prominent and easily readable form on all internet and social media advertising vehicles, including each individual page, e-mail, online discussion group or bulletin board, etc.
For social media advertising, licensees must include the name of their related brokerage on their profile screen.
What is SEO or Search Engine Optimization?
Search engine optimization, frequently shortened to SEO, is the process that affects how easily a website can be found in organic (unpaid) results on search engines, like Google.
Optimized websites appear towards the top of the list when certain search engine optimization (SEO) keywords are typed into a search engine.
Search engine optimization employs various methods to help ensure that a particular website will appear towards the top of relevant searches, which translates into more results on search engines visits to the website.
