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Unit 4 A-Level Business > LO2 - Understand how to communicate with customers > Flashcards

LO2 - Understand how to communicate with customers Flashcards

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Unit 4 A-Level Business (5 decks)

LO1 - Understand who customers are and their importance to businesses

LO2 - Understand how to communicate with customers

LO3 - Be able to establish a rapport with customers through non-verbal and verbal communication skills

LO4 - Be able to convey messages for business purposes

LO5 - Know the constraints and issues which affect the sharing, storing and use of information for business communications

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