LO3

Question 1

the care certificate 2014

Answer 1

set of standards that all health and social workers should use in their daily lives. Display knowledge,skills and behaviours that provide the correct care

Question 2

care quality commission(CQC)

Answer 2

regulates health and social care in England, ensures the standards of quality and safety are met. Provides inspection reports and warning notes and fines

Question 3

OFSTED

Answer 3

check the services for children are up to standard and provide inspection reports and ratings

Question 4

equality and human rights commission

Answer 4

provides legal advice and provides information to individuals about their rights

Question 5

NICE

Answer 5

evidence based on guidelines and improves outcomes using the NHS

Question 6

what is a person centred approach

Answer 6

where the person has more control and the quality of care improves.It allows a persons voice to be heard and for them to say what is important to them

Question 7

accessible services

Answer 7

All are compatible and work with with disabilities, services should now be easy to access, eg- wheelchair ramps

Question 8

system of redress

Answer 8

if there is a breach in rights legal action can be taken, it allows a persons rights to be restored and the organisation who was law breaking to be punished

Question 9

staff selection must apply with the equality act

Answer 9

staff are interviewed and questioned about the job requirements, the answers must be acceptable and comply with the equality act.The interview panel but not be bias and not discriminate

Question 10

raise standards

Answer 10

OFSTED- raise standards,identifies good practise and identifies room for improvement

CQC- monitors and identifies services,sets standards that are required and provides inspection reports

Question 11

organisation policies

Answer 11

all organisations should have policies ; bullying, confidentiality, equal treatment and data handling

Question 12

benefits for care workers

Answer 12

• good practise
• effective working
• patient gets treat properly
• ensures standards of work

Question 13

benefits for individuals

Answer 13

• no discrimination
• treated fairly
• progress
• treated according to their needs

Question 14

the care certificate 2014

Answer 14

• refers to those being assessed or receiving care
• continuity of care
• adult safeguarding
• promote individuals wellbeing
• must do child’s needs assessments

Question 15

the health and social care act 2012

Answer 15

• allows people to have more control over their care and the carers to have more freedom to meet the individuals needs
• no decision about me without me
• public health help
• health watch protects the interests of those in health and social care services

Question 16

the equality act 2010

Answer 16

• simplifies laws on discrimination
• covers victimisation and harassment
• promotes and provides good action
• stops discrimination in education and employment

Question 17

the mental capacity act 2005

Answer 17

• provides a legal framework consisting of 5 principles
  1) a presumption of capacity
  2) support for decisions
  3) unwise decisions
  4) best interests
  5) a less restrictive option

Question 18

the children act 2004

Answer 18

• protects children at risk
• child’s needs are paramount
• children have a right to be consulted
• children have a right to have an advocate

Question 19

the data protection act 1998

Answer 19

• data should be kept safeguarded and confidential
• data should be kept up to date and accurate
• data should not be transferred to other countries
• data should be destroyed when unneeded

Question 20

the human rights act 1998

Answer 20

enables a specific set of rules for everybody in the UK

• right to life
• right to freedom from discrimination
• right to liberty and thought

Question 21

the children and families act 1998

Answer 21

aims to our children at the heart of decision making and planning
allows a child to be involved
allows a child to be consulted