M3 sensation and perception Flashcards

(50 cards)

1
Q

what is sensation

A

the raw energy we get from a stimulus/the environment via our 5 senses

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2
Q

what is perception

A

the story we construct from the sensation/what our senses picked up - how we interpret the sensory information

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3
Q

what is the communication gateway to a consumer?

A

perception

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4
Q

what is the idea of “even in the dark” with coca cola?

A

people can identify a coca cola bottle in the dark, from feel alone

the ridges come from a cacao pod

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5
Q

when we watch a magic trick, where in our body does the “magic” occur

A

in the brain; our eyes are not tricked

our sensation is correct; our perception is wrong

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6
Q

why isn’t perception always the same as reality?

A

visual capture can occur

it’s the tendency for our vision to dominate other senses (ba/fa example)

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7
Q

what is the absolute threshold?

A

minimum stimulus required for people to detect it 50% of the time (can change with age)

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8
Q

how many words should be on a billboard? how long do people look at them?

A

no more than 6 words

6 seconds

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9
Q

what is the signal detection theory

A

explains why different people respond differently to the same stimulus AND why the same person’s response to a stimulus can change depending on the situation

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10
Q

2 criteria that impact signal detection

A

signal criteria (characteristics of the stimulus) and subject criteria (biases of the individual)

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11
Q

what is the just noticeable difference

A

the minimum difference between stimuli required for people to notice it 50% of the time

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12
Q

what does weber’s law state?

A

JND is a function of proportions; it varies depending on the original stimulus

larger stimulus requires larger change to be noticeable

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13
Q

examples of companies using JND to make more profit

A

Haagen Dazs downsized from a pint but stayed below the JND line so consumers don’t notice it’s less than a pint

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14
Q

what is adaptation

A

becoming habituated to a stimulus/desensitized

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15
Q

what 3 things can lead to adaptation, habituation, desensitization

A

high repetition, simplicity, low intensity

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16
Q

what is the adaptation level theory

A

suggests that if a stimulus doesn’t change, people become habituated and notice it less

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17
Q

how can marketers keep our interest when showing ads?

A

originality and surprise, violating expectations, humor (if done correctly)

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18
Q

how do companies exploit inaccuracies in perception with product image placement?

A

for products where heavier/more = better, putting the image on the bottom right is preferred (we perceive bottom and right as heavy locations)

for diet products/when lighter is better, putting the image in the top left is better (a light location)

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19
Q

individual traits influence interpretation; what are the 2 types of traits

A

1) physiological: differential sensitivity to stimuli

2) psychological: natural cognitive, emotional, behavioral predispositions

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20
Q

what 2 types of influences determine ability to attend to info

A

voluntary attention influences: we pay attention to things that are consistent with our current knowledge (confirmation bias)

involuntary attention influences: characteristics of the stimulus may grab attention without us trying or knowing

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21
Q

what is the difference between selective and voluntary exposure

A

selective: consumer paid attention to the ad because it aligns with their interests (wee look for things we like)

voluntary: consumers may seek out informational/less interesting ads to help guide their purchases

22
Q

What did the case study on DVRs and selective attention find out?

A

DVRs allow people to skip through ads –> may increase ad avoidance but inconclusive

23
Q

What different types of ads can companies use to get around a DVR world (6)

A

1) ad compression: make the ads shorter and more interesting to get people to watch –> finishes before they can skip

2) still-frame ads: shows clear image even when being fast-forwarded

3) hybrid ads: embed ad into program itself; maybe a character does a cameo –> don’t realize it’s an ad

4) interactive ads: interact with viewer; telling a story

5) dynamic ad placement: can insert personalized ads anywhere in the show/movie

6) product positioning: show a branded pdt/feature it in the program

24
Q

3 factors that determine attention

A

1) individual factors (differences between people)

2) stimulus factors

3) situational factors (aside from the stimulus)

25
what are the 3 categories of individual factors which influence attention
1) traits: psychological thresholds and preferences; cognitive, affective, behavioral differences 2) learning and knowledge: cultural learning, personal experience, previous attitudes toward the brand 3) expectations: expectation biases
26
what are the 9 stimulus factors that influence attention?
1) size 2) intensity 3) salience and contrast 4) color and movement 5) position 6) format 7) expectations 8) novelty 9) information quantity
27
what is salience and what does it depend on
involuntarily grabbing peoples' attention because your product stands out against the environment context dependent
28
how did toblerone packaging work?
salient: unique shape from other candy bars --> grabs attention unique: new shape people had never seen for a candy bar
29
what happens in the brain when viewing round vs square stimuli
round --> brain activation in anterior cingular cortex (emotion center) --> NO FEAR elicited round preference is universal but also depends on context
30
which has a bigger impact on attention: size or color?
color
31
how long do people take to make up their mind about a person/thing? what percent of this judgement is based on color?
60-90 seconds, 62-80% based on color
32
intelligent use of color can help brands in 3 ways
1) differentiate from competitors 2) influence moods and feelings 3) influence attitudes toward brand/pdt
33
what do warm and cool colors stimulate
warm: activity and excitement cool: soothing/relaxing
34
happy colors
orange, yellow, blue
35
sad colors
red, black, brown
36
what colors are men more tolerant of than women
black, white, gray bright colors
37
most preferred color combination across both genders
red and blue
38
favorite color across all ages and genders
BLUE!
39
how is color related to SES
lower ses prefer bright and hot colors higher ses prefer dark rich colors
40
red and blue are both viewed positively but which one leads to better sales outcomes
blue
41
how did nabisco use color to their advantage
wanted to be a memorable brand in the new category of fat-free snacks made the packages green (a fresh new color) but included a stripe of orange, the same color that's on their normal boxes --> familiarity; connect back to the brand identity that everyone already knows
42
how to see if people like your logo
have people rate name only, then compare to their rating of name and logo
43
lewis tomato soup study
gave people one of two menus; described tomato soup using courier or calligraphy font calligraphy font led to higher ratings
44
font/perceptual fluency study
give information about cell phones in either a familiar or unfamiliar font ask if they wanted to buy the phone right away or think about it unfamiliar font --> wanted to think familiar font --> wanted to buy
45
how does font influence perceptual fluency and behavior
familiar fonts are easy to read/scan --> associate ease and fluency with good and truth --> we like things that are easy and familiar
46
Nisbett and wilson pantyhose study
laid out 4 pairs identical pantyhose (shuffled position between participants) --> had people pick the one they liked best most people chose the one sitting on the right --> easiest to grab if right handed
47
what are vivid stimuli and what determines if something is vivid
draw attention involuntarily, are emotionally interesting, concrete and easy to visualize, sensory/temporally/spatially proximate and accessible depends on the individual and their interests; attractive in all contexts
48
what were the 2 studies by holland, hencricks, and aarts regarding scent
participants placed in room with or without citrus scent and asked plans for that day - citrus scent --> more likely to list cleaning activity than non citrus scent participants placed in room with/without citrus - moved to new room and eat crumbly cookie - citrus scent --> cleaned crumbs more often shows that scent influences intentions and behavior (subconsciously)
49
oral referral
phenomenon where most of our "taste" is actually from smell
50
what determines strength of oral referral?
congruence between the thing we are eating and tasting if they are more similar, we are more likely to "taste" what we smell if scent and flavor are very different, less likely to "taste" the scent