M6

Question 1

Identify two types of internal and external relationships, describing each of them

1.1

Answer 1

Identify the advantages and disadvantages of both internal and external relationships

Question 2

Define the term ‘stakeholders’

Answer 2

Identify the three types of stakeholder with examples

Question 3

Identify and explain the model can be used to manage relationships and communications with internal and external stakeholders

Answer 3

Explain how the relationship spectrum can be used by Buyers

Question 4

Identify eleven types of relationship approach on the spectrum

Answer 4

Identify the six stages of the relationship life cycle

Question 5

Identify five of Carters 10C’s

Answer 5

Identify three types of portfolio analysis which can be used to assess relationships

1.2

Question 6

Explain the approach to be taken with category A suppliers within the Pareto analysis

Answer 6

Explain the use of the kraljic matrix

Question 7

Explain the use of the supplier preferencing matrix

Answer 7

Identify five reasons why a supplier may deem the buying organisation attractive

Question 8

Following supplier relationship analysis, what decisions might buying organisations take

Answer 8

Explain the use of Porters five forces and each of these forces

1.3

Question 9

Explain the term STEEPLED and how these factors impact organisations

Answer 9

Identify and explain five ways procurement can support the delivery of added value benefits

Question 10

Identify three primary and three support activities within Porter’s value chain

Answer 10

Explain 5 sources of added value

Question 11

Identify four ways a supplier can add value

Answer 11

Explain the term ‘ESG’ and describe how we can add value in this area for procurement

Question 12

Explain with positive supplier relationships are important – what can they offer?

Answer 12

Explain the consequences of poor relationship management

Question 13

Explain the costs that can arise from poor relationship management

Question 14

Identify the four evaluation criteria public sector organisations are measured on by the National Audit Office

2.1

Question 15

Identify four stages of The Procurement cycle whereby Procurement can add value

Question 16

Identify two examples of added value delivered in each of these stages

Question 17

Identify three main differences between public and private sector supplier identification, assessment and selection

Question 18

Identify the four different types of tender carried out within the public sector

Question 19

Identify the mapping tool used to gauge stakeholder power and interest in a project or proposal

2.2

Question 20

Identify the four types of stakeholders identified using the tool

Question 21

Identify the three phases an individual goes through when resisting change

Question 22

Explain Kurt Lewin’s force field analysis in identifying where conflict can occur

Question 23

Identify the five different conflict management styles

Question 24

Identify four benefits of cross functional working

Question 25

Identify five team roles required for effective team working/cross functional working

Question 26

Identify the five stages of team development

Question 27

Explain each stage of team development

Question 28

Explain the term ‘cost modelling’ and why Procurement might undertake this process ## Footnote 2.3

Question 29

Identify four drivers of commodity price fluctuations

Question 30

Identify four ways Procurement can manage price fluctuations

Question 31

Explain the term ‘early supplier involvement’ and the benefits the approach may deliver

Question 32

Identify the four levels of supplier involvement

Question 33

Explain the term ‘competitive advantage’ providing examples

Question 34

Identify the advantages and disadvantages of two-way communication and information sharing

Question 35

Identify four ways an organisation can improve risk management and continuity of supply

Question 35

Identify six areas that the level of relationship between a Buyer and Supplier can be measured

Question 36

Identify five reasons a contract may be terminated with a supplier ## Footnote 2.4

Question 37

Identify and explain the seven steps of the process in terminating a relationship

Question 38

Explain why timing is important when managing supplier issues

Question 39

Identify the benefits of an amicable termination with a supplier

Question 40

Identify five legal considerations of terminating a contract with a supplier

Question 41

Identify the document that can be used to protect confidentiality of information

Question 42

Explain the term ‘TUPE’ and what this may mean for a buying organisation when transitioning to a new supplier

Question 43

Identify five considerations of a supplier involved an exit process/strategy

Question 44

Explain the term “partnership relationship”

Question 45

Identify three typical variations of partnership styles

Question 46

Identify six characteristics that differentiate a partnership relationship

Question 47

Identify five drivers for partnerships

Question 48

Identify five joint advantages of partnering for both buyer and supplier

Question 49

Identify three advantages of a partnering approach for the buyer

Question 50

Identify three advantages of a partnering approach for the supplier

Question 51

Identify five joint disadvantages of partnering for both buyer and supplier

Question 52

Identify three disadvantages of a partnering approach for the buyer

Question 53

Identify three disadvantages of a partnering approach for the supplier

Question 54

Identify three scenarios where a partnership approach may be required

Question 55

Identify five reasons why a market may be restricted

Question 56

Identify and explain the main stages of the CIPS Partnership Cycle ## Footnote 3.2

Question 57

Identify, according to CIPS, the products and services most suitable for partnership sourcing

Question 58

Explain the model we can use to identify suitable products and services

Question 59

Explain the supplier preferencing model

Question 60

Identify the model that we can use to understand stakeholders

Question 61

Identify and explain the framework we can use to help an organisation to implement change effectively

Question 62

Identify the three key elements to selling the philosophy of partnership sourcing

Question 63

Identify five standards to be determined prior to officially entering into a partnership

Question 64

Identify five ways we can gain joint commitment

Question 65

Explain SMART objectives

Question 66

Identify five reasons why reviews and audits should be conducted

Question 67

Identify five main reasons why partnerships fail. ## Footnote 3.3

Question 68

Identify why expected level of benefits of a partnership arrangement may not arise.

Question 69

Identify five issued caused by poor communication.

Question 70

Identify five disadvantages of having poor commitment in partnerships.

Question 71

Identify and explain five considerations of planning when it comes to partnerships.

Question 72

Identify five reasons why value may not arise in partnership arrangements.

Question 73

Explain five areas of the market that need monitoring when it comes to partnerships.

Question 74

Identify the four cultural types that exist within organisations.

Question 75

Identify four logistical challenges of overseas partnerships.

Question 76

Identify three proximity challenges of overseas partnerships.