MAN: 13-14 Flashcards
(56 cards)
Group A has been meeting for one month and is having some difficulty in appointing its leader. At least three individuals are qualified to keep the group’s focus on its objectives, but the group has yet to decide which person will lead. Group A is at the ________ stage.
storming
status systems
Anything can have status value if others in the group evaluate it that way.
Her instincts told her the group was heading in a very wrong direction but Natalie didn’t want to cause a scene by disagreeing, especially when she was apparently the only one with reservations. Natalie has succumbed to ________.
groupthink
effectiveness of individual decision making over group decision making
Individual decisions are made faster than group decisions
Research evidence suggests that teams typically outperform individuals when ________.
tasks require multiple skills, judgment, and experience
George has prepared a memorandum explaining the objectives of the work team. Some of the production workers have come to see George and ask for clarification about the memorandum. This represents the ________ aspect of the communication process.
feedback
Methods of communication should be used when the sender requires quick and accurate feedback?
face-to-face
During her performance evaluation, Cindy omitted a few of the details about her problems with her subordinates because she was afraid he supervisor would think her unfit for management. This is an example of ________.
filtering
In an effort to improve communication within the accounts department of a large organization, the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the department. Which of the following methods of communication is he encouraging?
upward
An organization’s grapevine works as ________.
a filter and a feedback mechanism for managers
Which of the following is an example of a formal group?
a functional department in an organization
Which of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?
self-managed teams
Which of the following stages in join group, define purpose, structure and leadership?
forming
The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.
forming
During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the groups direction emerge.
storming
The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.
norming
The ________ stage of group development is complete when the group structure solidifies and the group has assimilated a common set of expectations of what defines correct member behavior.
norming
In which stage of group development does the group focus its attention on wrapping up activities instead of task performance?
adjourning
Which of the following is considered to be the last stage of group development for permanent work groups?
performing
Behavior patterns expected of someone occupying a given position in a social unit is called a __
role
The acceptable standards or expectations that are shared by a groups members are referred to as ________.
norms
Which of the following is a negative aspect of group norms?
Being part of a group has the ability to increase an individuals antisocial actions
Asch’s experiment, which used lines of varying lengths to test group behavior, has shown the existence of ________.
workplace conformity
Which of the following refers to a prestige grading, position, or rank within a group?
status
