Management and Automation Systems Flashcards Preview

5 Level CDC > Management and Automation Systems > Flashcards

Flashcards in Management and Automation Systems Deck (19):
1

In Remedy, tickets can be assigned to whom?

A resolution group or specific technician.

2

Who may close tickets in Remedy?

Help Desk.

3

Only after what, are tickets allowed to be placed in the “Closed” status in Remedy?

Step-by-step fix actions have been annotated.

4

Integrate Maintenance Data System (IMDS) is an Air Force enterprise-level automated
maintenance management information system for

weapons systems and support equipment.

5

Which is not a function that maintainers perform with the Integrate Maintenance Data
System (IMDS)?

Roll base-level logistics data up to the Air Force level.

6

The Asset Inventory Management (AIM) is part of what?

Air Force Equipment Management System (AFEMS).

7

The Asset Inventory Management (AIM) system includes what type of database and is
located where?

Oracle database at Wright-Patterson AFB.

8

Which voicemail system was one of the earliest digital voicemail systems running on a
private branch exchange (PBX)?

Meridian mail.

9

Which way to send a network message using the Call Pilot voice mail system is only
available with the Audio Message Interchange Specification (AMIS) protocol?

Direct addressing.

10

Which application has not been used for automating central office records?

Integrated Maintenance Data System (IMDS).

11

The Air Force has adopted Telecommunications Management System (TMS) as the
standard application to maintain and generate

central office records.

12

Which feature is an automated Telecommunications Management System (TMS)
advantage?

Design.

13

Which feature is an automated Telecommunications Management System (TMS)
advantage?

Network management functions

14

Which Telecommunications Management System (TMS) network management functional
area contains line, circuit, cable, and customer information?

Configuration management.

15

Which network management functional area monitors and audits the Telecommunications
Management System (TMS) operating level?

Performance management.

16

What are the two types of accounts supported by Windows operation systems?

Domain and local.

17

Which is not a use for local user accounts?

To control a user’s permissions on the local network.

18

Why are users required to change their passwords upon logging onto the network for the
first time?

To ensure users don’t create vulnerability by leaving the default password in place.

19

What publication governs the format of Alias names for email accounts?

Air Force Instruction (AFI) 33–119.