Management, leadership and decision making Flashcards

(11 cards)

1
Q

advantages and disadvantages of autocratic

A

Benefits:
-no miscommunication
-everyone on same page + understands overall objective
-faster decision making

Drawbacks:
-no involvement of others to allow skill growth
-no diverse ideas
-fails to inspire employees, no motivation

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2
Q

advantages and disadvantages of paternalistic

A

benefits
-2 way communication more motivating
-social needs met
-lower staff turnover

drawbacks
-slower decision making
-may create power imbalance
-prveents creativity

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3
Q

advantages and disadvantages of democratic

A

benefits
-variety of opinion
-can see project in different perspectives
-serves broader range of customers
-improves skills

Drawbacks
-slower decision making, decision quality suffers
-not best if low skilled employees
-confusion or no clear direction
-not everyone will participate
-potential for conflict

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4
Q

advantages and disadvantages of laissez faire

A

benefits
-staff creative, more chance to grow
-strengthens leadership
-lots of independence and empowerment, motivation

Drawbacks
-employees lost and unsupported, lower motivation
-lack of direction and cohesion

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5
Q

whats the order of tannenbaum and schmidt diagram

A

tells, sells, suggests, consults, joins, delegates, abdicates

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6
Q

whats the mneumonic for influences on leadership style and meaning

A

STOOLS+P
-situation
-task
-objectives
-organisation
-leader personality
-staff
-pressure

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7
Q

programmed and non programmed decisions

A

programmed - repeated, existing rules
non programmed - greater thought as new decisions

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8
Q

strategic and tactical decisions

A

strategic - long term, large commitment of resources, difficult to reverse
tactical - short term, fewer resources, easier to reverse

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9
Q

advantages and disadvantages of decision trees

A

advantages
-clear and logical
-quantitive, seperates important from unimportant decisions
-weighs financial risk
-useful for tactical decisions
-useful when similar scenarios happened before so estimates for probabilities exist

Disadvantages
-estimated
-qualitative data not considered e.g. legal implications, regulations, external factors
-bias, decision makers may manipulate data
-less useful for new problems as lack of data
-not useful for strategic as focuses more on qualitative data

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10
Q

key influences on decision making

A

-business objectives
-organisational structure
-attitude to risk
-reliability of data
-external environment
-ethics
-resources available

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11
Q

order of stakeholder pyramid

A

partnership, participation, consultation, push, pull

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