Management Quality

Question 1

Quality meaning

Answer 1

is the degree of excellence of something, product should be reliable, easy to use and durable

Question 2

Quality control (defect identification)

Answer 2

used by a business to ensure efficiency and effectiveness in their operations process. Relies on inspections or checks on goods or services.

Question 3

Total quality management definition

Answer 3

a commitment to excellence that emphasises continuous improvement in all aspects of a business operation by sharing responsibility among all the members of the business.

Question 3

Quality assurance (defect prevention)

Answer 3

involves the use of a system that will assure customers that the products of a business are fit for purposes. By achieving set standards throughout the production process. Including audits, checklists and development of standards