Management Roles ( P.O.L.C)

Question 0

Name the 4 management skills

Answer 0

Planning, organising, leading, and controlling

Question 1

Explain the planning management skill

Answer 1

The process of defining objectives and determining methods or strategies that will be used to achieve those objectives

Question 2

Explain the organising skill

Answer 2

Process management goes through when it attempts to arrange resources, including staff, assists and finances

Question 3

Explain the leading role

Answer 3

Process of influencing or motivating people to work towards the achievement of the organisations objectives

Question 4

Explain the controlling role

Answer 4

The process of evaluating performances and taking corrective action to ensure that the set objectives are being achieved

Question 5

Name the planning process

Answer 5

1. Set Objectives
2. Analysis the environment ( S.W.O.T)
3. Develop alternatives
4. Implement alternatives
5. Monitor progress (K.P.I)

Question 6

What is the strategic planning

Answer 6

Long term planning for the following two to five years.

Helps to determine where the organisation wants to achieve in relation to its competitors

Question 7

What is tactical planning

Answer 7

Medium term, flexible, adaptable planning, usually over one to two years.
Helps implement the strategic plan and allows the organisation to respond quickly to change.
emphasis on how the objectives will be achieved through the allocation of resources

Question 8

Operational planning

Answer 8

Short term, provides specific details on the way to the organisation will operate in the short term.
management controls day to day operation that contributes to achieving short term objectives.

Question 9

Operational planning

Answer 9

Short term, provides specific details on the way to the organisation will operate in the short term.
management controls day to day operation that contributes to achieving short term objectives.

Question 10

Explain S.W.O.T

Answer 10

S: Strengths: What is the organisation good at, is our product popular
W: Weaknesses: Have we experienced past failures, is our computer system obsolete
O:Objectives: What will new tech bring us, is the national economy strong
T:Threats; What trends have been evident in our market, are there new competitors